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Melissa Walters, MHA, FMSP, CPMSM, CPCS

Assistant Vice President - Medical Staff Operations
MedStar Health
Columbia, Maryland

Melissa Walters is the Assistant Vice President – Medical Staff Operations for MedStar Health in Columbia, MD.

Melissa has over thirty years experience in the healthcare field as it relates to credentialing, privileging, physician contracting, compliance, and the self-governed Medical Staff. Melissa’s expertise is in establishing centralized credentialing departments for large academic and community health systems while meeting various accreditation standards (i.e. TJC, HFAP and NCQA) and facility specific Bylaws, Rules and Regulations. Melissa is accomplished in helping hospitals, healthcare systems, and internal Centralized Credentialing Offices cope with an ever changing industry and regulatory environment as an advocate for patient safety. Her projects often involve changes in operations necessary to meet accreditation and licensing standards, as well as to improve productivity and operational efficiency.

Melissa has served in various leadership positions on State and National Associations and was the President of the National Association Medical Staff Services (NAMSS) in 2013. She recently served as NAMSS as the Chair, Leadership Development Workgroup (2018 – March 2020) and is now serving NAMSS in a faculty position. Melissa often lends her expertise to state and national educational providers and professional organizations by speaking at meetings and serving on a variety of advisory boards.

Melissa holds a Master’s in Health Administration, Bachelor’s in Justice Studies and certification in Medical Services Management (CPMSM) and Provider Credentialing Specialist (CPCS). Melissa was inducted as a NAMSS Fellow in September 2018.

Presentation(s):

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