Director, Customer Success/Project Manager
Applied Statistics and Management
Temecula, California
As a seasoned Implementation Manager at ASM since 2016, Terrani was instrumental in the successful implementation of the MD-Staff and MD-Stat Credentialing software for many healthcare organizations. As a PMP and CSM professional Terrani has deep knowledge in project management techniques, software technology including database design, enterprise Web based system, and data interchange. Terrani switched gears in 2021 and now heads the Customer Success Department, specializing in workflow optimization, product adaptation, and strategic system consultation.
Prior to working ASM, she worked as an Account Manager and Implementation Manager for a San Diego based Saas Software company, specializing in Corporate Employee Wellness. While there, Terrani also held a leadership position as a Team Lead and interim Director for the Client Service paying special attention to hiring, onboarding, training, mentoring processes.
Specializing in software, Terrani has acquired over a decade of experience in project management. She’s passionate about translating project visions and objectives into reality, offering tangible results in line with client expectations. Terrani is skilled in multiple project management methodologies including Waterfall, Scrum, and Agile.
M405 - Tales of CVOtopia: Make Your Dreams of Centralization and Standardization a Reality!
Monday, September 11, 2023
3:00 PM – 4:00 PM ET