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Evaluation ViewAttendees 9

Leadership/Professional Development

M505 - Tomorrow's MSP®: Staying Relevant in an Evolving World

Monday, September 11, 2023
4:15 PM – 5:15 PM ET
Location: Regency S-V
CE: 1 NAMSS CE Credits
Tomorrow's MSP® Skillsets: Information Technology, Relationship Building, Communication, Flexibility/Adaptability, Remote People Management
Session Description: In the modern, post-covid, world where everyone is “connected”, communication and building strong relationships are more important than ever. Many of us are working remotely and may be missing out on the connections with our own team, other departments in our organization, and even outside resources. New MSPs might feel like they’re in over their heads, with little to no guidance. In this session we’re going to find out what you think is the most valuable area to devote your time in order to stay relevant in your role. What can you do when you get back to work to adapt to the changing climate? Will you embrace new technology, register for training opportunities, mentor a new team member, become involved in your local MSS chapter? Hear from former MSPs, efficiency experts, and leaders in Medical Staff Credentialing technology and automation on where we see the largest gaps in the industry. Then decide for yourself: what can you do now to improve and grow in your role?

Learning Objectives:

  • Upon Completion, participants will be able to identify the key relationships both within their organization and externally: with vendors, surveyors and other MSPs, that will help elevate their process.
  • Upon Completion, participants will be able to think critically about their role and know what changes they can make to generate higher quality output by making their process more efficient.
  • Upon Completion, participants will leave this session with a plan of action on what changes they can apply to elevate their role tomorrow.