Program Director MedStar Health Reisterstown, Maryland
Session Description: This session will highlight a health system on a multi-year journey to redesign its system-wide credentialing process while effectively breaking through long-standing paradigms and structural barriers. The foundation of “reimagine” is based on a partnership between CVO leadership and the health system’s Institute for Innovation. Learn how to build tools that visualize and assess performance data and establish targets that help set expectations and improve the lead time of the overall practitioner onboarding experience.
Learning Objectives:
Define the data-driven credentialing lead time improvement journey
Learn how one health system’s strategy and approach empowered leaders to drive sustainable change
Understand the approach and technique to establish performance visibility with dashboards and analytics tools
Examine insights from the data strategy and analysis that led to workflow automation and process redesign
