- Tuesday, September 12, 2023
7:00 AM – 8:00 AM ET
TB - Breakfast in the Exhibit Hall
7:00 AM – 8:00 AM ET
Continental Breakfast in the Hall
Location: Exhibit Hall (Windermere Ballroom)
8:00 AM – 9:00 AM ET
T101 - PAs & APRNS: Emerging Trends & FAQs for 2023
8:00 AM – 9:00 AM ET
T101 - PAs & APRNS: Emerging Trends & FAQs for 2023Location: Regency O – University of Saint Joseph (CT)
– National Commission on Certification of Physician Assistants (NCCPA)
Credentialing/Privileging
Tricia M. Marriott, PA-C, MPAS, MJ Health Law, CHC (she/her/hers) – University of Saint Joseph (CT) ### 1956150###Primary Presenter###AssociateProfessor/Program Director & Dept Chair###University of Saint Joseph (CT)###Primary Presenter: – University of Saint Joseph (CT)
### she/her/hers @@@ Greg P. Thomas, PA-C Emeritus, MPH (he/him/his) – National Commission on Certification of Physician Assistants (NCCPA) ### 1956151###Speaker###Strategic Advisor to the CEO###National Commission on Certification of Physician Assistants (NCCPA)###Speaker: – National Commission on Certification of Physician Assistants (NCCPA)
### he/him/his
8:00 AM – 9:00 AM ET
T102 - Good, Better, and Best Provider Enrollment Practices: Things You Should Know but No One Ever Told You
8:00 AM – 9:00 AM ET
T102 - Good, Better, and Best Provider Enrollment Practices: Things You Should Know but No One Ever Told YouLocation: Regency P – Anders CPAs and Advisors
– Springfield Clinic LLP
Provider Enrollment
Michelle HB Brockschmitt, CPMSM, CPCS (she/her/hers) – Anders CPAs and Advisors ### 1956215###Primary Presenter###Health Care Senior Consultant###Anders CPAs and Advisors###Primary Presenter: – Anders CPAs and Advisors
### she/her/hers @@@ Heather Jordan, MBA – Springfield Clinic LLP ### 1956226###Speaker###Consultant, Medical Staff Services###Springfield Clinic LLP###Speaker: – Springfield Clinic LLP
###
8:00 AM – 9:00 AM ET
T103 - Verify and Comply: CMS, TJC, NCQA, ACHC, and DNV Credentialing Standards Compared and Contrasted
8:00 AM – 9:00 AM ET
T103 - Verify and Comply: CMS, TJC, NCQA, ACHC, and DNV Credentialing Standards Compared and ContrastedLocation: Regency R – Chartis Clinical Quality Solutions
– Chartis Clinical Quality Solutions
Accreditation/Regulatory
Frances Ponsioen, CPMSM, CPCS – Chartis Clinical Quality Solutions ### 1956203###Primary Presenter###Senior Consultant & Senior Director###Chartis Clinical Quality Solutions###Primary Presenter: – Chartis Clinical Quality Solutions
### @@@ Stephanie M. Russell, BS, CPMSM, CPCS (she/her/hers) – Chartis Clinical Quality Solutions ### 1956168###Speaker###Consultant###Chartis Clinical Quality Solutions###Speaker: – Chartis Clinical Quality Solutions
### she/her/hers
8:00 AM – 9:00 AM ET
T104 - Leading Through the Continuous Swirl: How to Maintain Engagement and a High Functioning Team When Surrounded by Continuing Chaos
8:00 AM – 9:00 AM ET
T104 - Leading Through the Continuous Swirl: How to Maintain Engagement and a High Functioning Team When Surrounded by Continuing ChaosLocation: Regency Q – Legacy Health
– Legacy Health
Operational Management
Amanda J. Walker, CPCS, CPMSM (she/her/hers) – Legacy Health ### 1974096###Primary Presenter###Director, Medical Staff and Credentialing Operations###Legacy Health###Primary Presenter: – Legacy Health
### she/her/hers @@@ Jennifer Brand, MHA, CPCS (she/her/hers) – Legacy Health ### 1974097###Speaker###Manager, Centralized Verification Services###Legacy Health###Speaker: – Legacy Health
### she/her/hers
8:00 AM – 9:00 AM ET
T105 - NPDB: Is It Reportable? The Live Version
8:00 AM – 9:00 AM ET
T105 - NPDB: Is It Reportable? The Live VersionLocation: Regency S-V – National Practitioner Data Bank (HRSA)
Credentialing/Privileging
David Loewenstein – National Practitioner Data Bank (HRSA) ### 1956213###Primary Presenter###Director###National Practitioner Data Bank (HRSA)###Primary Presenter: – National Practitioner Data Bank (HRSA)
###
9:00 AM – 9:15 AM ET
B5 - Break
9:00 AM – 9:15 AM ET
Break
9:00 AM – 3:00 PM ET
OneBlood Blood Drive
9:00 AM – 3:00 PM ET
OneBlood Blood Drive
Location: Celebration 8
9:15 AM – 10:15 AM ET
T201 - How to Avoid a Negligent Credentialing Claim
9:15 AM – 10:15 AM ET
T201 - How to Avoid a Negligent Credentialing ClaimLocation: Regency O – The Burroughs Healthcare Consulting Network, Inc.
Credentialing/Privileging
Jonathan H. Burroughs, MD, MBA, FACHE, FAAPLL – The Burroughs Healthcare Consulting Network, Inc. ### 1956153###Primary Presenter###President and CEO###The Burroughs Healthcare Consulting Network, Inc.###Primary Presenter: – The Burroughs Healthcare Consulting Network, Inc.
###
9:15 AM – 10:15 AM ET
T202 - Leveraging Data to Break Structural Barriers
9:15 AM – 10:15 AM ET
T202 - Leveraging Data to Break Structural BarriersLocation: Regency P – MedStar Health
– MedStar Health
CVO
Melissa Walters, MHA, FMSP, CPMSM, CPCS – MedStar Health ### 1956140###Primary Presenter###Assistant Vice President - Medical Staff Operations###MedStar Health###Primary Presenter: – MedStar Health
### @@@ Alex Matov, MBA – MedStar Health ### 1956198###Speaker###Program Director###MedStar Health###Speaker: – MedStar Health
###
9:15 AM – 10:15 AM ET
T203 - Be Careful What You Wish For. are You Ready to Navigate the Potentially Troubled Waters of a 3-year Reappointment Cycle?
9:15 AM – 10:15 AM ET
T203 - Be Careful What You Wish For. are You Ready to Navigate the Potentially Troubled Waters of a 3-year Reappointment Cycle?Location: Regency R – Chartis
– Chartis Clinical Quality Solutions
Credentialing/Privileging
Sally Pelletier, CPMSM, CPCS – Chartis ### 1956189###Primary Presenter###Chief Credentialing Officer###Chartis###Primary Presenter: – Chartis
### @@@ Mary J. Hoppa, MD, MBA – Chartis Clinical Quality Solutions ### 1956169###Speaker###Vice President of Bylaws and Governance###Chartis Clinical Quality Solutions###Speaker: – Chartis Clinical Quality Solutions
###
9:15 AM – 10:15 AM ET
T204 - The Multifunctional MSP
9:15 AM – 10:15 AM ET
T204 - The Multifunctional MSPLocation: Regency Q – Texas Health Harris Methodist Hospital Fort Worth
Operational Management
Amanda D. Pierce, MBA, CPCS, CPMSM, PESC (she/her/hers) – Texas Health Harris Methodist Hospital Fort Worth ### 1956144###Primary Presenter###Director, Medical Staff Services###Texas Health Harris Methodist Hospital Fort Worth###Primary Presenter: – Texas Health Harris Methodist Hospital Fort Worth
### she/her/hers
9:15 AM – 10:15 AM ET
T205 - The Empowered MSP: Equipping Yourself and Your Team with the Confidence and Skills to Deal with Challenging Clinicians
9:15 AM – 10:15 AM ET
T205 - The Empowered MSP: Equipping Yourself and Your Team with the Confidence and Skills to Deal with Challenging CliniciansLocation: Regency S-V – PBI Education
– University of New Mexico Health
Leadership/Professional Development
Amanda Olaogun (she/her/hers) – PBI Education ### 1956138###Primary Presenter###Director of Communications###PBI Education###Primary Presenter: – PBI Education
### she/her/hers @@@ Alison M. Webster, MBA, CPCS, CPMSM, CPHQ (she/her/hers) – University of New Mexico Health ### 1956149###Speaker###Director, CVO & Medical Staff Affairs###University of New Mexico Health###Speaker: – University of New Mexico Health
### she/her/hers
10:15 AM – 10:30 AM ET
B6 - Break
10:15 AM – 10:30 AM ET
AM Break in the Exhibit Hall
Location: Exhibit Hall (Windermere Ballroom)
10:30 AM – 11:00 AM ET
RN - Roundtable Networking Session
10:30 AM – 11:00 AM ET
Roundtable Networking SessionLocation: Regency S-V
11:00 AM – 11:15 AM ET
B7 - Break
11:00 AM – 11:15 AM ET
Break
11:15 AM – 12:15 PM ET
T301 - Preparing for Delegation: Where Do I Start?
11:15 AM – 12:15 PM ET
T301 - Preparing for Delegation: Where Do I Start?Location: Regency O – Springfield Clinic LLP
– Anders CPAs and Advisors
Provider Enrollment
Heather Jordan, MBA – Springfield Clinic LLP ### 1956226###Primary Presenter###Consultant, Medical Staff Services###Springfield Clinic LLP###Primary Presenter: – Springfield Clinic LLP
### @@@ Michelle HB Brockschmitt, CPMSM, CPCS (she/her/hers) – Anders CPAs and Advisors ### 1956215###Speaker###Health Care Senior Consultant###Anders CPAs and Advisors###Speaker: – Anders CPAs and Advisors
### she/her/hers
11:15 AM – 12:15 PM ET
T302 - Credentialing by Proxy: Embracing Flexibility in a Telehealth World
11:15 AM – 12:15 PM ET
T302 - Credentialing by Proxy: Embracing Flexibility in a Telehealth WorldLocation: Regency P – Chartis Clinical Quality Solutions
Credentialing/Privileging
Frances Ponsioen, CPMSM, CPCS – Chartis Clinical Quality Solutions ### 1956203###Primary Presenter###Senior Consultant & Senior Director###Chartis Clinical Quality Solutions###Primary Presenter: – Chartis Clinical Quality Solutions
###
11:15 AM – 12:15 PM ET
T303 - Are You Ready for Integration? Spreadsheets, Databases, Oh My!!!
11:15 AM – 12:15 PM ET
T303 - Are You Ready for Integration? Spreadsheets, Databases, Oh My!!!Location: Regency R – Cheryl Cisneros, Independent Consultant
Provider Enrollment
Healthcare Systems
Cheryl Cisneros, RN, BSN, CPCS, CPMSM – Cheryl Cisneros, Independent Consultant ### 1956221###Primary Presenter###Independent Consultant###Cheryl Cisneros, Independent Consultant###Primary Presenter: – Cheryl Cisneros, Independent Consultant
###
11:15 AM – 12:15 PM ET
T304 - A Seat at the Table
11:15 AM – 12:15 PM ET
T304 - A Seat at the TableLocation: Regency Q – MultiCare Health System
Leadership/Professional Development
Dustin N. Jackson, MHA, CPCS, CPMSM (he/him/his) – MultiCare Health System ### 1956141###Primary Presenter###System Director, Medical Staff Services###MultiCare Health System###Primary Presenter: – MultiCare Health System
### he/him/his
11:15 AM – 12:15 PM ET
T305 - Building a Successful Team Post Merger
11:15 AM – 12:15 PM ET
T305 - Building a Successful Team Post MergerLocation: Regency S-VOperational Management
Tiffany A. Long, CPCS, CPMSM, FMSP – SteadyMD ### 1956148###Primary Presenter###Director, Licensing & Credentialing###SteadyMD###Primary Presenter: – SteadyMD
### @@@ Samantha Blanchard – SteadyMD ### 1956166###Speaker###Credentialing Manager###SteadyMD###Speaker: – SteadyMD
###
12:15 PM – 12:45 PM ET
Pop-Up Networking: GME Meet Up
12:15 PM – 12:45 PM ET
Pop-Up Networking: GME Meet Up
Location: Windermere Foyer
12:15 PM – 1:30 PM ET
TLB - Exhibit Hall Open with Lunch Available for Purchase
12:15 PM – 1:30 PM ET
Exhibit Hall Open with Lunch Available for PurchaseLocation: Regency Foyer
National Association of Medical Staff Services ### 2130463###Primary Presenter#########Primary Presenter:
###
12:25 PM – 12:45 PM ET
Solution Showcase: Verifiable
1:00 PM – 1:20 PM ET
Solution Showcase: Verifiable
Location: Exhibit Hall Stage
12:30 PM – 1:00 PM ET
Special Networking Opportunity: Meet the Board
12:30 PM – 1:00 PM ET
Special Networking Opportunity: Meet the Board
Location: Tomorrow's MSP® Café (Exhibit Hall)
1:00 PM – 1:30 PM ET
Pop-Up Networking: Career Networking
1:00 PM – 1:30 PM ET
Pop-Up Networking: Career Networking
Location: Windermere Foyer
1:00 PM – 1:30 PM ET
Special Networking Opportunity: Inclusive Conversations
1:00 PM – 1:30 PM ET
Special Networking Opportunity: Inclusive Conversations
Location: Tomorrow's MSP® Café (Exhibit Hall)
1:30 PM – 2:30 PM ET
T401 - Mitigating Risk: Addressing Clinical Performance Concerns in a Distracted World
1:30 PM – 2:30 PM ET
T401 - Mitigating Risk: Addressing Clinical Performance Concerns in a Distracted WorldLocation: Regency O – CPEP, the Center for Personalized Education for Professionals
– Chartis
Credentialing/Privileging
Elizabeth (Beth) J. Korinek, MPH – CPEP, the Center for Personalized Education for Professionals ### 1956184###Primary Presenter###CEO###CPEP, the Center for Personalized Education for Professionals###Primary Presenter: – CPEP, the Center for Personalized Education for Professionals
### @@@ Sally Pelletier, CPMSM, CPCS – Chartis ### 1956189###Speaker###Chief Credentialing Officer###Chartis###Speaker: – Chartis
###
1:30 PM – 2:30 PM ET
T402 - What Every Medical Staff Services Professional Needs to Know About Healthcare Finance
1:30 PM – 2:30 PM ET
T402 - What Every Medical Staff Services Professional Needs to Know About Healthcare FinanceLocation: Regency P – The Burroughs Healthcare Consulting Network, Inc.
Leadership/Professional Development
Jonathan H. Burroughs, MD, MBA, FACHE, FAAPLL – The Burroughs Healthcare Consulting Network, Inc. ### 1956153###Primary Presenter###President and CEO###The Burroughs Healthcare Consulting Network, Inc.###Primary Presenter: – The Burroughs Healthcare Consulting Network, Inc.
###
1:30 PM – 2:30 PM ET
T403 - Impactful Conversations: The Talks That Save Careers, a Fireside Chat
1:30 PM – 2:30 PM ET
T403 - Impactful Conversations: The Talks That Save Careers, a Fireside ChatLocation: Regency R – MDReview, A Hardenbergh Company
– MDReview, A Hardenbergh Company
– The Hardenbergh Group
Leadership/Professional Development
Sara Cameron, CPMSM, CPCS (she/her/hers) – MDReview, A Hardenbergh Company ### 1956180###Primary Presenter###Director, Client Services & Senior Consultant###MDReview, A Hardenbergh Company###Primary Presenter: – MDReview, A Hardenbergh Company
### she/her/hers @@@ Donald J. Lefkowits, MD, FACEP (he/him/his) – MDReview, A Hardenbergh Company ### 1956182###Speaker###Executive Medical Director###MDReview, A Hardenbergh Company###Speaker: – MDReview, A Hardenbergh Company
### he/him/his @@@ Mark A. Smith, MD, MBA – The Hardenbergh Group ### 1956183###Speaker###Chief Medical Officer###The Hardenbergh Group###Speaker: – The Hardenbergh Group
###
1:30 PM – 2:30 PM ET
T404 - CAQH Credentialing and Provider Directory Update
1:30 PM – 2:30 PM ET
T404 - CAQH Credentialing and Provider Directory UpdateLocation: Regency QCredentialing/Privileging
Provider Enrollment
David Colon-Margolies (he/him/his) – CAQH ### 1956214###Primary Presenter###Director, Provider Engagement###CAQH###Primary Presenter: – CAQH
### he/him/his
1:30 PM – 2:30 PM ET
T405 - Adapting to Change with a New Point of View: the Provider Experience
1:30 PM – 2:30 PM ET
T405 - Adapting to Change with a New Point of View: the Provider ExperienceLocation: Regency S-V – Novant Health Credentialing & Medical Staff Operations
– Novant Health, Inc.
Leadership/Professional Development
Dwaina C. Humphries, CPMSM, CPCS (she/her/hers) – Novant Health Credentialing & Medical Staff Operations ### 1956145###Primary Presenter###Training & QA Coordinator, Sr.###Novant Health Credentialing & Medical Staff Operations###Primary Presenter: – Novant Health Credentialing & Medical Staff Operations
### she/her/hers @@@ Jami Pinkert, MHA, CPMSM, CPCS (she/her/hers) – Novant Health, Inc. ### 1956146###Speaker###Sr. Director, Provider Experience & Med Staff Operations###Novant Health, Inc.###Speaker: – Novant Health, Inc.
### she/her/hers
2:30 PM – 3:00 PM ET
Special Networking Opportunity: Meet the Committee Volunteers
2:30 PM – 3:00 PM ET
Special Networking Opportunity: Meet the Committee Volunteers
Location: Tomorrow's MSP® Café (Exhibit Hall)
2:30 PM – 3:15 PM ET
B8 - Break in the Exhibit Hall
2:30 PM – 3:15 PM ET
PM Break in Exhibit Hall
Location: Exhibit Hall (Windermere Ballroom)
2:40 PM – 2:55 PM ET
Meditation Wellness Workshop sponsored by HealthStream
2:40 PM – 2:55 PM ET
Meditation Wellness Workshop sponsored by HealthStream
Location: Exhibit Hall Stage
3:00 PM – 3:15 PM ET
NAMSS’ and Exhibitors’ Raffles/Giveaways
3:00 PM – 3:15 PM ET
NAMSS’ and Exhibitors’ Raffles/Giveaways
Location: Exhibit Hall Stage
3:15 PM – 4:15 PM ET
T501 - NAMSS-ATA Credentialing by Proxy & Current Trends Today
3:15 PM – 4:15 PM ET
T501 - NAMSS-ATA Credentialing by Proxy & Current Trends TodayLocation: Regency O – Mercy Health
– Mercy Virtual
Diane M. Meldi, CPCS, CPMSM, MBA, FMP (she/her/hers) – Mercy Health ### 2064218###Primary Presenter###Senior Consultant###Mercy Health###Primary Presenter: – Mercy Health
### she/her/hers @@@ Julie Vandenburg, BS, CPCS – Mercy Virtual ### 2064219###Speaker###Director, Virtual Care Support Services###Mercy Virtual###Speaker: – Mercy Virtual
###
3:15 PM – 4:15 PM ET
T502 - The Medical Staff's Role in Provider Wellness
3:15 PM – 4:15 PM ET
T502 - The Medical Staff's Role in Provider WellnessLocation: Regency POperational Management
Brian C. Betner, Esq – Hall Render ### 1956228###Primary Presenter###Lawyer###Hall Render###Primary Presenter: – Hall Render
###
3:15 PM – 4:15 PM ET
T503 - Get Comfortable with Being Uncomfortable: The Importance of Discomfort and Professional Growth
3:15 PM – 4:15 PM ET
T503 - Get Comfortable with Being Uncomfortable: The Importance of Discomfort and Professional GrowthLocation: Regency R – The Wright Center for Community Health
Leadership/Professional Development
Louise Canlas, BA, CPCS, CPMSM (she/her/hers) – The Wright Center for Community Health ### 1956222###Primary Presenter###Credentialing Specialist###The Wright Center for Community Health###Primary Presenter: – The Wright Center for Community Health
### she/her/hers
3:15 PM – 4:15 PM ET
T504 - DEI – Why Should I Care?
3:15 PM – 4:15 PM ET
T504 - DEI – Why Should I Care?Location: Regency Q
Elena Rivera, CPCS (she/her/hers) – HRP Labs ### 2099369###Speaker###Credentialing supervisor###HRP Labs###Speaker: – HRP Labs
### she/her/hers @@@ James Frieberg, MBA, CPMSM, CPCS ### 2099370###Primary Presenter#########Primary Presenter:
###
3:15 PM – 4:15 PM ET
T505 - The Physician Leader and MSP: Teamwork, Partnership and Collaboration – A Candid Conversation
3:15 PM – 4:15 PM ET
T505 - The Physician Leader and MSP: Teamwork, Partnership and Collaboration – A Candid ConversationLocation: Regency S-V – The Hardenbergh Group, Inc.
– The Hardenbergh Group
– MDReview, A Hardenbergh Company
Leadership/Professional Development
Lisa L. Velasco, MSM, LPTA, FMSP, CPMSM, CPCS (she/her/hers) – The Hardenbergh Group, Inc. ### 1956225###Primary Presenter###Senior Director of Professional Services, Consultant, Thought Leader###The Hardenbergh Group, Inc.###Primary Presenter: – The Hardenbergh Group, Inc.
### she/her/hers @@@ Mark A. Smith, MD, MBA – The Hardenbergh Group ### 1956183###Speaker###Chief Medical Officer###The Hardenbergh Group###Speaker: – The Hardenbergh Group
### @@@ Donald J. Lefkowits, MD, FACEP (he/him/his) – MDReview, A Hardenbergh Company ### 1956182###Speaker###Executive Medical Director###MDReview, A Hardenbergh Company###Speaker: – MDReview, A Hardenbergh Company
### he/him/his
4:15 PM – 4:30 PM ET
B9 - Break
4:30 PM – 5:30 PM ET
T601 - Multi-state Licensing 101
4:30 PM – 5:30 PM ET
T601 - Multi-state Licensing 101Location: Regency OCredentialing/Privileging
Operational Management
Tiffany A. Long, CPCS, CPMSM, FMSP – SteadyMD ### 1956148###Primary Presenter###Director, Licensing & Credentialing###SteadyMD###Primary Presenter: – SteadyMD
###
4:30 PM – 5:30 PM ET
T602 - Unlocking Your Potential: Developing a Growth Mindset, Goal Setting, and Executive Presence
4:30 PM – 5:30 PM ET
T602 - Unlocking Your Potential: Developing a Growth Mindset, Goal Setting, and Executive PresenceLocation: Regency PLeadership/Professional Development
Kendra S. Zepeda, CPCS, CPMSM – Parallon/HCA ### 1956220###Primary Presenter###Assistant Vice President###Parallon/HCA###Primary Presenter: – Parallon/HCA
###
4:30 PM – 5:30 PM ET
T603 - SHOWWW ME THE REVENUE! How AI Is Improving Our World!
4:30 PM – 5:30 PM ET
T603 - SHOWWW ME THE REVENUE! How AI Is Improving Our World!Location: Regency RCVO
Joseph Travagline, MS, RHIA – MedStar Health ### 1956219###Primary Presenter###System Director CVO Provider Credentialing###MedStar Health###Primary Presenter: – MedStar Health
###
4:30 PM – 5:30 PM ET
T604 - Tips from an Attorney about Medical Staff Documentation
4:30 PM – 5:30 PM ET
T604 - Tips from an Attorney about Medical Staff DocumentationLocation: Regency QAccreditation/Regulatory
Rebecca B. Hoyes, JD (she/her/hers) – Polsinelli LLP ### 1970645###Primary Presenter###Principal###Polsinelli LLP###Primary Presenter: – Polsinelli LLP
### she/her/hers
4:30 PM – 5:30 PM ET
T605 - Conquering Credentialing Challenges with NCQA
4:30 PM – 5:30 PM ET
T605 - Conquering Credentialing Challenges with NCQALocation: Regency S-VAccreditation/Regulatory
Tandeece Mazloum, MHA – NCQA ### 1956191###Primary Presenter###Policy Manager###NCQA###Primary Presenter: – NCQA
### @@@ Gerald Stewart, MHA – NCQA ### 1956192###Speaker###Senior Policy Manager###NCQA###Speaker: – NCQA
###
