- Monday, September 11, 2023
7:00 AM – 8:00 AM ET
Breakfast
7:00 AM – 8:00 AM ET
Breakfast in Regency Foyer
Location: Regency Foyer
7:00 AM – 8:00 AM ET
State Leader Networking Breakfast
7:00 AM – 8:00 AM ET
State Leader Networking BreakfastLocation: Manatee Spring
National Association of Medical Staff Services ### 2130463###Primary Presenter#########Primary Presenter:
### 8:00 AM – 9:45 AM ET
Key1 - Opening Keynote Speaker and Awards Presentation
8:00 AM – 9:45 AM ET
Key1 - Opening Keynote Speaker and Awards PresentationLocation: Regency S-VKeynote
CE: 1.25 NAMSS CE Credits
Alex Weber ### 2002556###Keynote Speaker###International Keynote Speaker on Leadership and Peak Performance, a competitor on American Ninja Warrior, and an Award-Winning Entertainer for NBC, and more!######Keynote Speaker:
### 9:30 AM – 3:30 PM ET
OneBlood Blood Drive
9:30 AM – 3:30 PM ET
OneBlood Blood Drive
Location: Celebration 8
9:45 AM – 10:15 AM ET
B1 - Break in Exhibit Hall
9:45 AM – 10:15 AM ET
AM Break in Exhibit Hall
Location: Exhibit Hall (Windermere Ballroom)
9:55 AM – 10:10 AM ET
Mindfulness Wellness Workshop sponsored by FSMB
9:55 AM – 10:10 AM ET
Mindfulness Wellness Workshop sponsored by FSMB
Location: Exhibit Hall Stage
10:15 AM – 11:15 AM ET
M101 - You Are in Control... Really??
10:15 AM – 11:15 AM ET
M101 - You Are in Control... Really??Location: Regency O – Midland Quality Alliance
– Midland Quality Alliance
Provider Enrollment
Accreditation/Regulatory
Rebecca Pontaski, MHA, DTM, CPMSM, CPCS, RHIT – Midland Quality Alliance ### 1974098###Primary Presenter###Administrator###Midland Quality Alliance###Primary Presenter: – Midland Quality Alliance
### @@@ Neeraja Ganeshraj, MBA, MPH, CIC (she/her/hers) – Midland Quality Alliance ### 1974099###Speaker###Quality and Safety Integration Project Manager###Midland Quality Alliance###Speaker: – Midland Quality Alliance
### she/her/hers
10:15 AM – 11:15 AM ET
M102 - Mock Fair Hearing
10:15 AM – 11:15 AM ET
M102 - Mock Fair HearingLocation: Regency P – Polsinelli
– Polsinelli
Credentialing/Privileging
John T. Synowicki, JD – Polsinelli ### 1956197###Presenter###Shareholder###Polsinelli###Presenter: – Polsinelli
### @@@ Erin Muellenberg, JD, CPMSM, CPCS – Polsinelli ### 1956174###Primary Presenter###Principal###Polsinelli###Primary Presenter: – Polsinelli
###
10:15 AM – 11:15 AM ET
M103 - Can You Hear Me Now? How to Speak so That Administration Will Listen--Speaking the Language of Leadership
10:15 AM – 11:15 AM ET
M103 - Can You Hear Me Now? How to Speak so That Administration Will Listen--Speaking the Language of LeadershipLocation: Regency R – Mass General Brigham/Wentworth-Douglass Hospital
– Bartlett Regional Hospital
Leadership/Professional Development
Julie A. Hatley, CPCS, CPMSM, FMSP (she/her/hers) – Mass General Brigham/Wentworth-Douglass Hospital ### 1956194###Primary Presenter###Medical Staff Specialist###Mass General Brigham/Wentworth-Douglass Hospital###Primary Presenter: – Mass General Brigham/Wentworth-Douglass Hospital
### she/her/hers @@@ Debbie K. Kesselring, CPCS, CPMSM (she/her/hers) – Bartlett Regional Hospital ### 1956195###Speaker###Director of Medical Staff Services###Bartlett Regional Hospital###Speaker: – Bartlett Regional Hospital
### she/her/hers
10:15 AM – 11:15 AM ET
M104 - New to Credentialing? Are You Lost? You Are Not Alone!
10:15 AM – 11:15 AM ET
M104 - New to Credentialing? Are You Lost? You Are Not Alone!Location: Regency QCredentialing/Privileging
Maggie Palmer, MSA, CPCS, CPMSM – Parkland Health ### 1956190###Primary Presenter###Vice President###Parkland Health###Primary Presenter: – Parkland Health
###
10:15 AM – 11:15 AM ET
M105 - Demystifying Lean and Kotter for Tomorrow's MSP®: A Case Study in Change Management
10:15 AM – 11:15 AM ET
M105 - Demystifying Lean and Kotter for Tomorrow's MSP®: A Case Study in Change ManagementLocation: Regency S-V – ASM
– AdventHealth
– CommonSpirit Health
Leadership/Professional Development
Quality/Peer Review
Stefania Onofrio, BA – ASM ### 1956188###Primary Presenter###Implementation Manager###ASM###Primary Presenter: – ASM
### @@@ Jennifer Roybal, BA, MBA-HA (she/her/hers) – AdventHealth ### 1956211###Speaker###Mult-Site Peer Review Program Manager###AdventHealth###Speaker: – AdventHealth
### she/her/hers @@@ Sadia N. Homec, BS, PMP, Lean Certified, Change Management Certification – CommonSpirit Health ### 1956212###Speaker###Senior Value Transformation Facilitator###CommonSpirit Health###Speaker: – CommonSpirit Health
###
11:15 AM – 11:30 AM ET
B2 - Break
11:30 AM – 12:30 PM ET
M201 - NAMSS' Leadership Self-nomination Process - It's All About YOU!
11:30 AM – 12:30 PM ET
M201 - NAMSS' Leadership Self-nomination Process - It's All About YOU!Location: Regency O – Children's Healthcare of Atlanta
– Banner Health
Leadership/Professional Development
Diana K. Hall, CPCS CPMSM FMSP (she/her/hers) – Children's Healthcare of Atlanta ### 1956223###Primary Presenter###Manager, Provider Data Mangement###Children's Healthcare of Atlanta###Primary Presenter: – Children's Healthcare of Atlanta
### she/her/hers @@@ Gina Mortensen, BS, CPMSM, CPCS, RHIT, FMSP (she/her/hers) – Banner Health ### 1956224###Speaker###Associate Director Medical Records###Banner Health###Speaker: – Banner Health
### she/her/hers
11:30 AM – 12:30 PM ET
M202 - Move to a Three Year Reappointment Cycle: To Change or Not to Change, That Is the Question??
11:30 AM – 12:30 PM ET
M202 - Move to a Three Year Reappointment Cycle: To Change or Not to Change, That Is the Question??Location: Regency P – JLWilson MedStaff Consulting, LLC
– C MOBLEY & ASSOCIATES, LLC
Credentialing/Privileging
Janet Lynn Wilson, BS, FMSP, CPMSM, CPCS – JLWilson MedStaff Consulting, LLC ### 1956177###Primary Presenter###President###JLWilson MedStaff Consulting, LLC###Primary Presenter: – JLWilson MedStaff Consulting, LLC
### @@@ Cris Mobley – C MOBLEY & ASSOCIATES, LLC ### 2132088###Speaker###President###C MOBLEY & ASSOCIATES, LLC###Speaker: – C MOBLEY & ASSOCIATES, LLC
###
11:30 AM – 12:30 PM ET
M203 - Made to Measure - Informal Remediation, Corrective Action, and Fair Hearings
11:30 AM – 12:30 PM ET
M203 - Made to Measure - Informal Remediation, Corrective Action, and Fair HearingsLocation: Regency R – Epstein Becker & Green, P.C.
– Epstein Becker & Green, P.C.
Credentialing/Privileging
Avery A. Schumacher, Esq., MHA (she/her/hers) – Epstein Becker & Green, P.C. ### 1956208###Speaker###Associate Attorney###Epstein Becker & Green, P.C.###Speaker: – Epstein Becker & Green, P.C.
### she/her/hers @@@ Jeremy Morris, Esq. – Epstein Becker & Green, P.C. ### 1956210###Primary Presenter###Member of the Firm###Epstein Becker & Green, P.C.###Primary Presenter: – Epstein Becker & Green, P.C.
###
11:30 AM – 12:30 PM ET
M204 - Ethical Leadership for MSPs
11:30 AM – 12:30 PM ET
M204 - Ethical Leadership for MSPsLocation: Regency Q – HealthTrust Workforce Solutions
Michelle Higgins, CPCS, CPMSM – HealthTrust Workforce Solutions ### 1956227###Primary Presenter###Director of VPro Credentialing###HealthTrust Workforce Solutions###Primary Presenter: – HealthTrust Workforce Solutions
###
11:30 AM – 12:30 PM ET
M205 - Payer Enrollment Leadership: Measures & Metrics
11:30 AM – 12:30 PM ET
M205 - Payer Enrollment Leadership: Measures & MetricsLocation: Regency S-V – YS Credentialing, PLLC
– Intelycare
Leadership/Professional Development
Provider Enrollment
Yesenia Servin, CPMSM, PESC (she/her/hers) – YS Credentialing, PLLC ### 1956142###Primary Presenter###Payer Enrollment Leader###YS Credentialing, PLLC###Primary Presenter: – YS Credentialing, PLLC
### she/her/hers @@@ Larry DeHoyos, CPCS, PESC (he/him/his) – Intelycare ### 1956143###Speaker###Director, Credentialing###Intelycare###Speaker: – Intelycare
### he/him/his
12:30 PM – 1:00 PM ET
Pop-Up Networking: Provider Enrollment Meet Up
12:30 PM – 1:00 PM ET
Pop-Up Networking: Provider Enrollment Meet Up
Location: Windermere Foyer
12:30 PM – 1:45 PM ET
MLB - Exhibit Hall Open & Lunch On Your Own
12:30 PM – 1:45 PM ET
Exhibit Hall Open with Lunch Available for PurchaseLocation: Regency Foyer
National Association of Medical Staff Services ### 2130463###Primary Presenter#########Primary Presenter:
###
12:40 PM – 1:00 PM ET
Solution Showcase: Santech Solutions
12:40 PM – 1:00 PM ET
Solution Showcase: Santech Solutions
Location: Exhibit Hall Stage
12:45 PM – 1:15 PM ET
Special Networking Opportunity: Meet the Board
12:45 PM – 1:15 PM ET
Special Networking Opportunity: Meet the Board
Location: Tomorrow's MSP® Café (Exhibit Hall)
1:15 PM – 1:35 PM ET
Solution Showcase: HealthStream
1:15 PM – 1:35 PM ET
Solution Showcase: HealthStream
Location: Exhibit Hall Stage
1:15 PM – 1:45 PM ET
Pop-Up Networking: Locum Tenens Meet Up
1:15 PM – 1:45 PM ET
Pop-Up Networking: Locum Tenens Meet Up
Location: Windermere Foyer
1:15 PM – 1:45 PM ET
Special Networking Opportunity: Becoming a NAMSS Leader
1:15 PM – 1:45 PM ET
Special Networking Opportunity: Becoming a NAMSS Leader
Location: Tomorrow's MSP® Café (Exhibit Hall)
1:45 PM – 2:45 PM ET
M301 - Dishing the Dirt – Navigating Physician Reporting Requirements and Discoverability of Records
1:45 PM – 2:45 PM ET
M301 - Dishing the Dirt – Navigating Physician Reporting Requirements and Discoverability of RecordsLocation: Regency O – Epstein Becker & Green, P.C.
– Epstein Becker & Green, P.C.
Credentialing/Privileging
Avery A. Schumacher, Esq., MHA (she/her/hers) – Epstein Becker & Green, P.C. ### 1956208###Speaker###Associate Attorney###Epstein Becker & Green, P.C.###Speaker: – Epstein Becker & Green, P.C.
### she/her/hers @@@ Steve Kleinman, Esq. – Epstein Becker & Green, P.C. ### 1956202###Primary Presenter###Member of the Firm###Epstein Becker & Green, P.C.###Primary Presenter: – Epstein Becker & Green, P.C.
###
1:45 PM – 2:45 PM ET
M302 - Ignore, Manage, Report? how Do You Address Physicians Who Resign with Red Flags??
1:45 PM – 2:45 PM ET
M302 - Ignore, Manage, Report? how Do You Address Physicians Who Resign with Red Flags??Location: Regency P – JLWilson MedStaff Consulting, LLC
Healthcare Systems
Janet Lynn Wilson, BS, FMSP, CPMSM, CPCS – JLWilson MedStaff Consulting, LLC ### 1956177###Primary Presenter###President###JLWilson MedStaff Consulting, LLC###Primary Presenter: – JLWilson MedStaff Consulting, LLC
###
1:45 PM – 2:45 PM ET
M303 - The Role of the MSP in an HRO
1:45 PM – 2:45 PM ET
M303 - The Role of the MSP in an HROLocation: Regency ROperational Management
Maggie Palmer, MSA, CPCS, CPMSM – Parkland Health ### 1956190###Primary Presenter###Vice President###Parkland Health###Primary Presenter: – Parkland Health
###
1:45 PM – 2:45 PM ET
M304 - Understanding and Leveraging Differences of a Multi-generational Work Force (Part I)
1:45 PM – 2:45 PM ET
M304 - Understanding and Leveraging Differences of a Multi-generational Work Force (Part I)Location: Regency Q – Baystate Health, Inc./NAMSS Instructor
Leadership/Professional Development
Roxanne M. Chamberlain, MBA, FACHE, FMSP, CPMSM, CPCS, CPHQ (she/her/hers) – Baystate Health, Inc./NAMSS Instructor ### 1956137###Primary Presenter###Senior Director, Medical Staff Services/NAMSS Instructor###Baystate Health, Inc./NAMSS Instructor###Primary Presenter: – Baystate Health, Inc./NAMSS Instructor
### she/her/hers
1:45 PM – 2:45 PM ET
M305 - Interactive Case Studies: How Would You Handle This One?
1:45 PM – 2:45 PM ET
M305 - Interactive Case Studies: How Would You Handle This One?Location: Regency S-V – Polsinelli
– Polsinelli LLP
Leadership/Professional Development
Operational Management
John T. Synowicki, JD – Polsinelli ### 1956197###Primary Presenter###Shareholder###Polsinelli###Primary Presenter: – Polsinelli
### @@@ Rebecca B. Hoyes, JD (she/her/hers) – Polsinelli LLP ### 1970645###Speaker###Principal###Polsinelli LLP###Speaker: – Polsinelli LLP
### she/her/hers
2:45 PM – 3:00 PM ET
B3 - Break
2:45 PM – 3:00 PM ET
PM Break in Exhibit Hall
Location: Exhibit Hall (Windermere Ballroom)
3:00 PM – 4:00 PM ET
M401 - Breaking the Silence Surrounding MSP Burnout
3:00 PM – 4:00 PM ET
M401 - Breaking the Silence Surrounding MSP BurnoutLocation: Regency O – CPEP, Center for Personalized Education for Professionals
– New York Presbyterian Hospital
Leadership/Professional Development
Bill O'Neill, M.B.A. (he/him/his) – CPEP, Center for Personalized Education for Professionals ### 1956167###Primary Presenter###Director, Outreach and Communication###CPEP, Center for Personalized Education for Professionals###Primary Presenter: – CPEP, Center for Personalized Education for Professionals
### he/him/his @@@ Susan R. Diaz, CPCS, CPMSM (she/her/hers) – New York Presbyterian Hospital ### 1956193###Speaker###Corporate Director Medical Staff###New York Presbyterian Hospital###Speaker: – New York Presbyterian Hospital
### she/her/hers
3:00 PM – 4:00 PM ET
M402 - One-on-one with the Drug Enforcement Administration (DEA)
3:00 PM – 4:00 PM ET
M402 - One-on-one with the Drug Enforcement Administration (DEA)Location: Regency P – DEA
– Drug Enforcement Administration (DEA)
Accreditation/Regulatory
Heather Hartney – DEA ### 2074823###Primary Presenter###Diversion Investigator###DEA###Primary Presenter: – DEA
### @@@ Richard Albert – Drug Enforcement Administration (DEA) ### 2129308###Speaker###Diversion Investigator###Drug Enforcement Administration (DEA)###Speaker: – Drug Enforcement Administration (DEA)
### 3:00 PM – 4:00 PM ET
M403 - A Payer Enrollment Case Study: From Outsourced to In-house
3:00 PM – 4:00 PM ET
M403 - A Payer Enrollment Case Study: From Outsourced to In-houseLocation: Regency R – YS Credentialing, PLLC
– Astria Health
Provider Enrollment
Yesenia Servin, CPMSM, PESC (she/her/hers) – YS Credentialing, PLLC ### 1956142###Primary Presenter###Payer Enrollment Leader###YS Credentialing, PLLC###Primary Presenter: – YS Credentialing, PLLC
### she/her/hers @@@ Heidi J. Martinez, CPCS – Astria Health ### 1956147###Speaker###Director, Medical Staff Services and Payer Enrollment###Astria Health###Speaker: – Astria Health
###
3:00 PM – 4:00 PM ET
M404 - Understanding and Leveraging Differences of a Multi-generational Work Force (Part II)
3:00 PM – 4:00 PM ET
M404 - Understanding and Leveraging Differences of a Multi-generational Work Force (Part II)Location: Regency Q – Baystate Health, Inc./NAMSS Instructor
Leadership/Professional Development
Roxanne M. Chamberlain, MBA, FACHE, FMSP, CPMSM, CPCS, CPHQ (she/her/hers) – Baystate Health, Inc./NAMSS Instructor ### 1956137###Primary Presenter###Senior Director, Medical Staff Services/NAMSS Instructor###Baystate Health, Inc./NAMSS Instructor###Primary Presenter: – Baystate Health, Inc./NAMSS Instructor
### she/her/hers
3:00 PM – 4:00 PM ET
M405 - Tales of CVOtopia: Make Your Dreams of Centralization and Standardization a Reality!
3:00 PM – 4:00 PM ET
M405 - Tales of CVOtopia: Make Your Dreams of Centralization and Standardization a Reality!Location: Regency S-V – Applied Statistics and Management
– Beth Isreal Lahey Health
– Beth Israel Lahey Health
– Beth Israel Lahey Health CVO
CVO
Healthcare Systems
Terrani Giesbret, PMP, CSM (she/her/hers) – Applied Statistics and Management ### 1956162###Speaker###Director, Customer Success/Project Manager###Applied Statistics and Management###Speaker: – Applied Statistics and Management
### she/her/hers @@@ Stheffany De Lima, MHA (she/her/hers) – Beth Isreal Lahey Health ### 1956204###Speaker###Database Manager, Credentials Verification Office###Beth Isreal Lahey Health###Speaker: – Beth Isreal Lahey Health
### she/her/hers @@@ Jodi J. Smith, CPMSM (she/her/hers) – Beth Israel Lahey Health ### 1956205###Primary Presenter###Director, Credentials Verification Office###Beth Israel Lahey Health###Primary Presenter: – Beth Israel Lahey Health
### she/her/hers @@@ Patricia A. Douglass, CPMSM – Beth Israel Lahey Health CVO ### 2057797###Speaker###Manager ###Beth Israel Lahey Health CVO###Speaker: – Beth Israel Lahey Health CVO
###
4:00 PM – 4:15 PM ET
B4 - Break
4:00 PM – 4:15 PM ET
Break
4:15 PM – 5:15 PM ET
M501 - EEOC V. Yale New Haven Hospital: An Update on the Litigation Involving Late Career Provider Policies
4:15 PM – 5:15 PM ET
M501 - EEOC V. Yale New Haven Hospital: An Update on the Litigation Involving Late Career Provider PoliciesLocation: Regency OOperational Management
Rachael Harrington, Esq. – Procopio ### 1956178###Speaker###Associate Attorney###Procopio###Speaker: – Procopio
### @@@ Rick D. Barton, Esq. (he/him/his) – Procopio ### 1956179###Primary Presenter###Of Counsel###Procopio###Primary Presenter: – Procopio
### he/him/his
4:15 PM – 5:15 PM ET
M502 - Hiding in Plain Sight 2023: What You Don't Know Can Hurt You
4:15 PM – 5:15 PM ET
M502 - Hiding in Plain Sight 2023: What You Don't Know Can Hurt YouLocation: Regency P – Polsinelli
– Hartford Healthcare
Credentialing/Privileging
Erin Muellenberg, JD, CPMSM, CPCS – Polsinelli ### 1956174###Primary Presenter###Principal###Polsinelli###Primary Presenter: – Polsinelli
### @@@ Kay Brown, CPMSM, CPCS (she/her/hers) – Hartford Healthcare ### 1956196###Speaker###Director, Medical Staff Services East Region###Hartford Healthcare###Speaker: – Hartford Healthcare
### she/her/hers
4:15 PM – 5:15 PM ET
M503 - Case Study: Using a Physician Coach Within the Medical Staff to Address Professionalism Issues
4:15 PM – 5:15 PM ET
M503 - Case Study: Using a Physician Coach Within the Medical Staff to Address Professionalism IssuesLocation: Regency R – Methodist Health System
– Legacy Health
– Legacy Health
Quality/Peer Review
Operational Management
Amy Lyons, CPCS, CPMSM (she/her/hers) – Methodist Health System ### 1956171###Primary Presenter###Vice President, Medical Staff Services###Methodist Health System###Primary Presenter: – Methodist Health System
### she/her/hers @@@ Lewis L. Low, MD – Legacy Health ### 1956172###Speaker###Physician Development Coach###Legacy Health###Speaker: – Legacy Health
### @@@ Ellen Singer, MD (she/her/hers) – Legacy Health ### 1956173###Speaker###Physician Development Coach###Legacy Health###Speaker: – Legacy Health
### she/her/hers
4:15 PM – 5:15 PM ET
M504 - Other Duties as Assigned
4:15 PM – 5:15 PM ET
M504 - Other Duties as AssignedLocation: Regency Q – HealthTrust Workforce Solutions
– HCA Healthcare
Operational Management
Michelle Higgins, CPCS, CPMSM – HealthTrust Workforce Solutions ### 1956227###Primary Presenter###Director of VPro Credentialing###HealthTrust Workforce Solutions###Primary Presenter: – HealthTrust Workforce Solutions
### @@@ Kaysha Hervey, MHA, CPCS, CPMSM – HCA Healthcare ### 1981539###Speaker###AVP, Professional Practice Advancement###HCA Healthcare###Speaker: – HCA Healthcare
###
4:15 PM – 5:15 PM ET
M505 - Tomorrow's MSP®: Staying Relevant in an Evolving World
4:15 PM – 5:15 PM ET
M505 - Tomorrow's MSP®: Staying Relevant in an Evolving WorldLocation: Regency S-V – ASM/MD-Staff
– Beth Isreal Lahey Health
– ASM/MD-Staff
Leadership/Professional Development
Amy Madden, CPMSM, CPCS – ASM/MD-Staff ### 1956161###Speaker###VP, Client Services###ASM/MD-Staff###Speaker: – ASM/MD-Staff
### @@@ Stheffany De Lima, MHA (she/her/hers) – Beth Isreal Lahey Health ### 1956204###Speaker###Database Manager, Credentials Verification Office###Beth Isreal Lahey Health###Speaker: – Beth Isreal Lahey Health
### she/her/hers @@@ Geneva C. Million, CPCS, CPMSM (she/her/hers) – ASM/MD-Staff ### 1956159###Primary Presenter###Implementation Manager###ASM/MD-Staff###Primary Presenter: – ASM/MD-Staff
### she/her/hers
5:15 PM – 6:45 PM ET
NR - Networking Reception
5:15 PM – 6:45 PM ET
MSPs: Wonderful & Wild: Networking ReceptionLocation: Exhibit Hall (Windermere Ballroom)
AMA (American Medical Association) ### 2129992###Chair#########Chair:
### 6:15 PM – 6:30 PM ET
Certificant’s Toast
6:15 PM – 6:30 PM ET
CCN Certificant's Toast
Location: Exhibit Hall Stage
6:20 PM – 6:30 PM ET
Exhibitors’ Raffles/Giveaways
6:20 PM – 6:30 PM ET
Exhibitors’ Raffles/Giveaways
Location: Exhibit Hall Stage
