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NAMSS 47th Educational Conference & Exhibition - 2 Main banner

Full Schedule

Full Schedule

  • Friday, September 8, 2023
  • 8:00 AM – 5:00 PM ET
    LCP1 - NAMSS Leadership Certificate Program - Day 1
  • Saturday, September 9, 2023
  • 8:00 AM – 5:00 PM ET
    LCP2 - NAMSS Leadership Certificate Program - Day 2
  • 8:00 AM – 5:00 PM ET
    CPCS1 - Credentialing Specialist Certification (CPCS®) Preparation Course - Day 1
  • 8:00 AM – 5:00 PM ET
    CPMSM1 - Medical Services Management Certification (CPMSM®) Preparation Course - Day 1
  • 8:00 AM – 5:00 PM ET
    Cred2011 - Credentialing 201 - Day 1
  • Sunday, September 10, 2023
  • 8:00 AM – 5:00 PM ET
    LCP3 - NAMSS Leadership Certificate Program - Day 3
  • 8:00 AM – 5:00 PM ET
    CPCS2 - Credentialing Specialist Certification (CPCS®) Preparation Course - Day 2
  • 8:00 AM – 5:00 PM ET
    CPMSM2 - Medical Services Management Certification (CPMSM®) Preparation Course
  • 8:00 AM – 5:00 PM ET
    Cred2012 - Credentialing 201 - Day 2
  • 5:00 PM – 7:00 PM ET
    Opening Reception
  • 5:30 PM – 6:00 PM ET
    Special Networking Opportunity: New Member/ First Timer Meet Up
  • Monday, September 11, 2023
  • 7:00 AM – 8:00 AM ET
    Breakfast
  • 7:00 AM – 8:00 AM ET
    State Leader Networking Breakfast
  • 8:00 AM – 9:45 AM ET
    Key1 - Opening Keynote Speaker and Awards Presentation
  • 9:30 AM – 3:30 PM ET
    OneBlood Blood Drive
  • 9:45 AM – 10:15 AM ET
    B1 - Break in Exhibit Hall
  • 9:55 AM – 10:10 AM ET
    Mindfulness Wellness Workshop sponsored by FSMB
  • 10:15 AM – 11:15 AM ET
    M101 - You Are in Control... Really??
  • 10:15 AM – 11:15 AM ET
    M102 - Mock Fair Hearing
  • 10:15 AM – 11:15 AM ET
    M103 - Can You Hear Me Now? How to Speak so That Administration Will Listen--Speaking the Language of Leadership
  • 10:15 AM – 11:15 AM ET
    M104 - New to Credentialing? Are You Lost? You Are Not Alone!
  • 10:15 AM – 11:15 AM ET
    M105 - Demystifying Lean and Kotter for Tomorrow's MSP®: A Case Study in Change Management
  • 11:15 AM – 11:30 AM ET
    B2 - Break
  • 11:30 AM – 12:30 PM ET
    M201 - NAMSS' Leadership Self-nomination Process - It's All About YOU!
  • 11:30 AM – 12:30 PM ET
    M202 - Move to a Three Year Reappointment Cycle: To Change or Not to Change, That Is the Question??
  • 11:30 AM – 12:30 PM ET
    M203 - Made to Measure - Informal Remediation, Corrective Action, and Fair Hearings
  • 11:30 AM – 12:30 PM ET
    M204 - Ethical Leadership for MSPs
  • 11:30 AM – 12:30 PM ET
    M205 - Payer Enrollment Leadership: Measures & Metrics
  • 12:30 PM – 1:00 PM ET
    Pop-Up Networking: Provider Enrollment Meet Up
  • 12:30 PM – 1:45 PM ET
    MLB - Exhibit Hall Open & Lunch On Your Own
  • 12:40 PM – 1:00 PM ET
    Solution Showcase: Santech Solutions
  • 12:45 PM – 1:15 PM ET
    Special Networking Opportunity: Meet the Board
  • 1:15 PM – 1:35 PM ET
    Solution Showcase: HealthStream
  • 1:15 PM – 1:45 PM ET
    Pop-Up Networking: Locum Tenens Meet Up
  • 1:15 PM – 1:45 PM ET
    Special Networking Opportunity: Becoming a NAMSS Leader
  • 1:45 PM – 2:45 PM ET
    M301 - Dishing the Dirt – Navigating Physician Reporting Requirements and Discoverability of Records
  • 1:45 PM – 2:45 PM ET
    M302 - Ignore, Manage, Report? how Do You Address Physicians Who Resign with Red Flags??
  • 1:45 PM – 2:45 PM ET
    M303 - The Role of the MSP in an HRO
  • 1:45 PM – 2:45 PM ET
    M304 - Understanding and Leveraging Differences of a Multi-generational Work Force (Part I)
  • 1:45 PM – 2:45 PM ET
    M305 - Interactive Case Studies: How Would You Handle This One?
  • 2:45 PM – 3:00 PM ET
    B3 - Break
  • 3:00 PM – 4:00 PM ET
    M401 - Breaking the Silence Surrounding MSP Burnout
  • 3:00 PM – 4:00 PM ET
    M402 - One-on-one with the Drug Enforcement Administration (DEA)
  • 3:00 PM – 4:00 PM ET
    M403 - A Payer Enrollment Case Study: From Outsourced to In-house
  • 3:00 PM – 4:00 PM ET
    M404 - Understanding and Leveraging Differences of a Multi-generational Work Force (Part II)
  • 3:00 PM – 4:00 PM ET
    M405 - Tales of CVOtopia: Make Your Dreams of Centralization and Standardization a Reality!
  • 4:00 PM – 4:15 PM ET
    B4 - Break
  • 4:15 PM – 5:15 PM ET
    M501 - EEOC V. Yale New Haven Hospital: An Update on the Litigation Involving Late Career Provider Policies
  • 4:15 PM – 5:15 PM ET
    M502 - Hiding in Plain Sight 2023: What You Don't Know Can Hurt You
  • 4:15 PM – 5:15 PM ET
    M503 - Case Study: Using a Physician Coach Within the Medical Staff to Address Professionalism Issues
  • 4:15 PM – 5:15 PM ET
    M504 - Other Duties as Assigned
  • 4:15 PM – 5:15 PM ET
    M505 - Tomorrow's MSP®: Staying Relevant in an Evolving World
  • 5:15 PM – 6:45 PM ET
    NR - Networking Reception
  • 6:15 PM – 6:30 PM ET
    Certificant’s Toast
  • 6:20 PM – 6:30 PM ET
    Exhibitors’ Raffles/Giveaways
  • Tuesday, September 12, 2023
  • 7:00 AM – 8:00 AM ET
    TB - Breakfast in the Exhibit Hall
  • 8:00 AM – 9:00 AM ET
    T101 - PAs & APRNS: Emerging Trends & FAQs for 2023
  • 8:00 AM – 9:00 AM ET
    T102 - Good, Better, and Best Provider Enrollment Practices: Things You Should Know but No One Ever Told You
  • 8:00 AM – 9:00 AM ET
    T103 - Verify and Comply: CMS, TJC, NCQA, ACHC, and DNV Credentialing Standards Compared and Contrasted
  • 8:00 AM – 9:00 AM ET
    T104 - Leading Through the Continuous Swirl: How to Maintain Engagement and a High Functioning Team When Surrounded by Continuing Chaos
  • 8:00 AM – 9:00 AM ET
    T105 - NPDB: Is It Reportable? The Live Version
  • 9:00 AM – 9:15 AM ET
    B5 - Break
  • 9:00 AM – 3:00 PM ET
    OneBlood Blood Drive
  • 9:15 AM – 10:15 AM ET
    T201 - How to Avoid a Negligent Credentialing Claim
  • 9:15 AM – 10:15 AM ET
    T202 - Leveraging Data to Break Structural Barriers
  • 9:15 AM – 10:15 AM ET
    T203 - Be Careful What You Wish For. are You Ready to Navigate the Potentially Troubled Waters of a 3-year Reappointment Cycle?
  • 9:15 AM – 10:15 AM ET
    T204 - The Multifunctional MSP
  • 9:15 AM – 10:15 AM ET
    T205 - The Empowered MSP: Equipping Yourself and Your Team with the Confidence and Skills to Deal with Challenging Clinicians
  • 10:15 AM – 10:30 AM ET
    B6 - Break
  • 10:30 AM – 11:00 AM ET
    RN - Roundtable Networking Session
  • 11:00 AM – 11:15 AM ET
    B7 - Break
  • 11:15 AM – 12:15 PM ET
    T301 - Preparing for Delegation: Where Do I Start?
  • 11:15 AM – 12:15 PM ET
    T302 - Credentialing by Proxy: Embracing Flexibility in a Telehealth World
  • 11:15 AM – 12:15 PM ET
    T303 - Are You Ready for Integration? Spreadsheets, Databases, Oh My!!!
  • 11:15 AM – 12:15 PM ET
    T304 - A Seat at the Table
  • 11:15 AM – 12:15 PM ET
    T305 - Building a Successful Team Post Merger
  • 12:15 PM – 12:45 PM ET
    Pop-Up Networking: GME Meet Up
  • 12:15 PM – 1:30 PM ET
    TLB - Exhibit Hall Open with Lunch Available for Purchase
  • 12:25 PM – 12:45 PM ET
    Solution Showcase: Verifiable
  • 12:30 PM – 1:00 PM ET
    Special Networking Opportunity: Meet the Board
  • 1:00 PM – 1:30 PM ET
    Pop-Up Networking: Career Networking
  • 1:00 PM – 1:30 PM ET
    Special Networking Opportunity: Inclusive Conversations
  • 1:30 PM – 2:30 PM ET
    T401 - Mitigating Risk: Addressing Clinical Performance Concerns in a Distracted World
  • 1:30 PM – 2:30 PM ET
    T402 - What Every Medical Staff Services Professional Needs to Know About Healthcare Finance
  • 1:30 PM – 2:30 PM ET
    T403 - Impactful Conversations: The Talks That Save Careers, a Fireside Chat
  • 1:30 PM – 2:30 PM ET
    T404 - CAQH Credentialing and Provider Directory Update
  • 1:30 PM – 2:30 PM ET
    T405 - Adapting to Change with a New Point of View: the Provider Experience
  • 2:30 PM – 3:00 PM ET
    Special Networking Opportunity: Meet the Committee Volunteers
  • 2:30 PM – 3:15 PM ET
    B8 - Break in the Exhibit Hall
  • 2:40 PM – 2:55 PM ET
    Meditation Wellness Workshop sponsored by HealthStream
  • 3:00 PM – 3:15 PM ET
    NAMSS’ and Exhibitors’ Raffles/Giveaways
  • 3:15 PM – 4:15 PM ET
    T501 - NAMSS-ATA Credentialing by Proxy & Current Trends Today
  • 3:15 PM – 4:15 PM ET
    T502 - The Medical Staff's Role in Provider Wellness
  • 3:15 PM – 4:15 PM ET
    T503 - Get Comfortable with Being Uncomfortable: The Importance of Discomfort and Professional Growth
  • 3:15 PM – 4:15 PM ET
    T504 - DEI – Why Should I Care?
  • 3:15 PM – 4:15 PM ET
    T505 - The Physician Leader and MSP: Teamwork, Partnership and Collaboration – A Candid Conversation
  • 4:15 PM – 4:30 PM ET
    B9 - Break
  • 4:30 PM – 5:30 PM ET
    T601 - Multi-state Licensing 101
  • 4:30 PM – 5:30 PM ET
    T602 - Unlocking Your Potential: Developing a Growth Mindset, Goal Setting, and Executive Presence
  • 4:30 PM – 5:30 PM ET
    T603 - SHOWWW ME THE REVENUE! How AI Is Improving Our World!
  • 4:30 PM – 5:30 PM ET
    T604 - Tips from an Attorney about Medical Staff Documentation
  • 4:30 PM – 5:30 PM ET
    T605 - Conquering Credentialing Challenges with NCQA
  • Wednesday, September 13, 2023
  • 7:00 AM – 7:30 AM ET
    WB - Continental Breakfast
  • 7:30 AM – 8:30 AM ET
    W101 - Medical Staff Bylaws - Best Practices to Ensure Regulatory Compliance
  • 7:30 AM – 8:30 AM ET
    W102 - The Value of ABMS Board Certification
  • 7:30 AM – 8:30 AM ET
    W103 - Commercial CVO’s: Friend, Foe or Both?
  • 7:30 AM – 8:30 AM ET
    W104 - Help! We Need More Resources! How to Get the Support You Need
  • 7:30 AM – 8:30 AM ET
    W105 - Confidential Care to Support Physician Health and Wellness
  • 8:30 AM – 8:45 AM ET
    B10 - Break
  • 8:45 AM – 9:45 AM ET
    W201 - Switching Gears: Understanding Provider Enrollment with a Credentialing/Privileging Mindset
  • 8:45 AM – 9:45 AM ET
    W202 - Credentialing for Federally Qualified Health Centers (FQHCs): Best Practices for HRSA’s OSV and FTCA Deeming Applications
  • 8:45 AM – 9:45 AM ET
    W203 - Tying it Together Quality, Patient Safety & Peer Review
  • 8:45 AM – 9:45 AM ET
    W204 - APP Privileging and Training: All That Is Hidden Will Be Made Clear
  • 8:45 AM – 9:45 AM ET
    W205 - Compete, Accommodate or Avoid: Tips for MSPs to Respond to Conflict
  • 9:45 AM – 10:00 AM ET
    B11 - Break
  • 10:00 AM – 11:00 AM ET
    W301 - Becoming the Best Credentialing Delegate You Can Be
  • 10:00 AM – 11:00 AM ET
    W302 - Oh No They Didn’t! How to Address Unethical or Unprofessional Clinician Behavior
  • 10:00 AM – 11:00 AM ET
    W303 - Legal Year in Review: Best and Better Practices for MSPs
  • 10:00 AM – 11:00 AM ET
    W304 - Connect 4 – Winning the Credentialing, Privileging, Licensing, and Enrollment Application Management Challenge
  • 10:00 AM – 11:00 AM ET
    W305 - Benefits of Implementing Strong Data Governance: A Multimarket Approach
  • 11:15 AM – 12:30 PM ET
    Key2 - Closing Keynote: Learn to Love the Turbulence: Create a Flight Plan for Your Goals