- Friday, September 8, 2023
8:00 AM – 5:00 PM ET
LCP1 - NAMSS Leadership Certificate Program - Day 1
9:00 AM – 5:00 PM ET
NAMSS Leadership Certificate Program - Day 1Location: Celebration 5
John Pastrano, BBA, CPMSM, CPCS ### 2098662###Primary Presenter#########Primary Presenter:
### @@@ Faith Rhoades, MMHC, CPMSM, CPCS, FMSP ### 2098663###Primary Presenter#########Primary Presenter:
### @@@ Melissa Walters, MHA, FMSP, CPMSM, CPCS – MedStar Health ### 1956140###Presenter###Assistant Vice President - Medical Staff Operations###MedStar Health###Presenter: – MedStar Health
### - Saturday, September 9, 2023
8:00 AM – 5:00 PM ET
LCP2 - NAMSS Leadership Certificate Program - Day 2
8:00 AM – 5:00 PM ET
NAMSS Leadership Certificate Program - Day 2Location: Celebration 5
John Pastrano, BBA, CPMSM, CPCS ### 2098662###Primary Presenter#########Primary Presenter:
### @@@ Faith Rhoades, MMHC, CPMSM, CPCS, FMSP ### 2098663###Primary Presenter#########Primary Presenter:
### @@@ Melissa Walters, MHA, FMSP, CPMSM, CPCS – MedStar Health ### 1956140###Presenter###Assistant Vice President - Medical Staff Operations###MedStar Health###Presenter: – MedStar Health
### 8:00 AM – 5:00 PM ET
CPCS1 - Credentialing Specialist Certification (CPCS®) Preparation Course - Day 1
9:00 AM – 5:00 PM ET
Credentialing Specialist Certification (CPCS®) Preparation Course - Day 1Location: Celebration 1 - 2
Constance E. Riedel, BS, CPMSM, CPCS, FMSP ### 2098666###Primary Presenter#########Primary Presenter:
### @@@ Evelyn Starr-High, CPCS, CPMSM ### 2098668###Speaker#########Speaker:
###
8:00 AM – 5:00 PM ET
CPMSM1 - Medical Services Management Certification (CPMSM®) Preparation Course - Day 1
9:00 AM – 5:00 PM ET
Medical Services Management Certification (CPMSM®) Preparation Course - Day 1Location: Celebration 3 - 4
Kay Brown, CPMSM, CPCS (she/her/hers) – Hartford Healthcare ### 1956196###Primary Presenter###Director, Medical Staff Services East Region###Hartford Healthcare###Primary Presenter: – Hartford Healthcare
### she/her/hers @@@ Karen Reed, PhD, CPMSM ### 2098664###Speaker#########Speaker:
### 8:00 AM – 5:00 PM ET
Cred2011 - Credentialing 201 - Day 1
9:00 AM – 5:00 PM ET
Credentialing 201 - Day 1Location: Celebration 6 – UNIVERSITY OF UTAH HEALTH PLANS
– SteadyMD
Charlene Frail-McGeever, MBA, CPCS (she/her/hers) – UNIVERSITY OF UTAH HEALTH PLANS ### 1956136###Primary Presenter###CREDENTIALING MANAGER AND CONSULTANT###UNIVERSITY OF UTAH HEALTH PLANS###Primary Presenter: – UNIVERSITY OF UTAH HEALTH PLANS
### she/her/hers @@@ Tiffany A. Long, CPCS, CPMSM, FMSP – SteadyMD ### 1956148###Speaker###Director, Licensing & Credentialing###SteadyMD###Speaker: – SteadyMD
### - Sunday, September 10, 2023
8:00 AM – 5:00 PM ET
LCP3 - NAMSS Leadership Certificate Program - Day 3
8:00 AM – 5:00 PM ET
NAMSS Leadership Certificate ProgramLocation: Celebration 5
John Pastrano, BBA, CPMSM, CPCS ### 2098662###Primary Presenter#########Primary Presenter:
### @@@ Faith Rhoades, MMHC, CPMSM, CPCS, FMSP ### 2098663###Primary Presenter#########Primary Presenter:
### @@@ Melissa Walters, MHA, FMSP, CPMSM, CPCS – MedStar Health ### 1956140###Presenter###Assistant Vice President - Medical Staff Operations###MedStar Health###Presenter: – MedStar Health
### 8:00 AM – 5:00 PM ET
CPCS2 - Credentialing Specialist Certification (CPCS®) Preparation Course - Day 2
8:00 AM – 5:00 PM ET
Credentialing Specialist Certification (CPCS®) Preparation CourseLocation: Celebration 1 - 2
Constance E. Riedel, BS, CPMSM, CPCS, FMSP ### 2098666###Primary Presenter#########Primary Presenter:
### @@@ Evelyn Starr-High, CPCS, CPMSM ### 2098668###Primary Presenter#########Primary Presenter:
### 8:00 AM – 5:00 PM ET
CPMSM2 - Medical Services Management Certification (CPMSM®) Preparation Course
8:00 AM – 5:00 PM ET
Medical Services Management Certification (CPMSM®) Preparation CourseLocation: Celebration 3 - 4
Kay Brown, CPMSM, CPCS (she/her/hers) – Hartford Healthcare ### 1956196###Primary Presenter###Director, Medical Staff Services East Region###Hartford Healthcare###Primary Presenter: – Hartford Healthcare
### she/her/hers @@@ Karen Reed, PhD, CPMSM ### 2098664###Primary Presenter#########Primary Presenter:
### 8:00 AM – 5:00 PM ET
Cred2012 - Credentialing 201 - Day 2
8:00 AM – 5:00 PM ET
Credentialing 201Location: Celebration 6 – UNIVERSITY OF UTAH HEALTH PLANS
– SteadyMD
Charlene Frail-McGeever, MBA, CPCS (she/her/hers) – UNIVERSITY OF UTAH HEALTH PLANS ### 1956136###Primary Presenter###CREDENTIALING MANAGER AND CONSULTANT###UNIVERSITY OF UTAH HEALTH PLANS###Primary Presenter: – UNIVERSITY OF UTAH HEALTH PLANS
### she/her/hers @@@ Tiffany A. Long, CPCS, CPMSM, FMSP – SteadyMD ### 1956148###Primary Presenter###Director, Licensing & Credentialing###SteadyMD###Primary Presenter: – SteadyMD
### 5:00 PM – 7:00 PM ET
Opening Reception
5:00 PM – 7:00 PM ET
Opening ReceptionLocation: Exhibit Hall (Windermere Ballroom)
Sponsored by PreCheck ### 2130022###Chair#########Chair:
### 5:30 PM – 6:00 PM ET
Special Networking Opportunity: New Member/ First Timer Meet Up
5:30 PM – 6:00 PM ET
Special Networking Opportunity: New Member/ First Timer Meet Up
Location: Tomorrow's MSP® Café (Exhibit Hall)
- Monday, September 11, 2023
7:00 AM – 8:00 AM ET
Breakfast
7:00 AM – 8:00 AM ET
Breakfast in Regency Foyer
Location: Regency Foyer
7:00 AM – 8:00 AM ET
State Leader Networking Breakfast
7:00 AM – 8:00 AM ET
State Leader Networking BreakfastLocation: Manatee Spring
National Association of Medical Staff Services ### 2130463###Primary Presenter#########Primary Presenter:
### 8:00 AM – 9:45 AM ET
Key1 - Opening Keynote Speaker and Awards Presentation
8:00 AM – 9:45 AM ET
Key1 - Opening Keynote Speaker and Awards PresentationLocation: Regency S-VKeynote
CE: 1.25 NAMSS CE Credits
Alex Weber ### 2002556###Keynote Speaker###International Keynote Speaker on Leadership and Peak Performance, a competitor on American Ninja Warrior, and an Award-Winning Entertainer for NBC, and more!######Keynote Speaker:
### 9:30 AM – 3:30 PM ET
OneBlood Blood Drive
9:30 AM – 3:30 PM ET
OneBlood Blood Drive
Location: Celebration 8
9:45 AM – 10:15 AM ET
B1 - Break in Exhibit Hall
9:45 AM – 10:15 AM ET
AM Break in Exhibit Hall
Location: Exhibit Hall (Windermere Ballroom)
9:55 AM – 10:10 AM ET
Mindfulness Wellness Workshop sponsored by FSMB
9:55 AM – 10:10 AM ET
Mindfulness Wellness Workshop sponsored by FSMB
Location: Exhibit Hall Stage
10:15 AM – 11:15 AM ET
M101 - You Are in Control... Really??
10:15 AM – 11:15 AM ET
M101 - You Are in Control... Really??Location: Regency O – Midland Quality Alliance
– Midland Quality Alliance
Provider Enrollment
Accreditation/Regulatory
Rebecca Pontaski, MHA, DTM, CPMSM, CPCS, RHIT – Midland Quality Alliance ### 1974098###Primary Presenter###Administrator###Midland Quality Alliance###Primary Presenter: – Midland Quality Alliance
### @@@ Neeraja Ganeshraj, MBA, MPH, CIC (she/her/hers) – Midland Quality Alliance ### 1974099###Speaker###Quality and Safety Integration Project Manager###Midland Quality Alliance###Speaker: – Midland Quality Alliance
### she/her/hers
10:15 AM – 11:15 AM ET
M102 - Mock Fair Hearing
10:15 AM – 11:15 AM ET
M102 - Mock Fair HearingLocation: Regency P – Polsinelli
– Polsinelli
Credentialing/Privileging
John T. Synowicki, JD – Polsinelli ### 1956197###Presenter###Shareholder###Polsinelli###Presenter: – Polsinelli
### @@@ Erin Muellenberg, JD, CPMSM, CPCS – Polsinelli ### 1956174###Primary Presenter###Principal###Polsinelli###Primary Presenter: – Polsinelli
###
10:15 AM – 11:15 AM ET
M103 - Can You Hear Me Now? How to Speak so That Administration Will Listen--Speaking the Language of Leadership
10:15 AM – 11:15 AM ET
M103 - Can You Hear Me Now? How to Speak so That Administration Will Listen--Speaking the Language of LeadershipLocation: Regency R – Mass General Brigham/Wentworth-Douglass Hospital
– Bartlett Regional Hospital
Leadership/Professional Development
Julie A. Hatley, CPCS, CPMSM, FMSP (she/her/hers) – Mass General Brigham/Wentworth-Douglass Hospital ### 1956194###Primary Presenter###Medical Staff Specialist###Mass General Brigham/Wentworth-Douglass Hospital###Primary Presenter: – Mass General Brigham/Wentworth-Douglass Hospital
### she/her/hers @@@ Debbie K. Kesselring, CPCS, CPMSM (she/her/hers) – Bartlett Regional Hospital ### 1956195###Speaker###Director of Medical Staff Services###Bartlett Regional Hospital###Speaker: – Bartlett Regional Hospital
### she/her/hers
10:15 AM – 11:15 AM ET
M104 - New to Credentialing? Are You Lost? You Are Not Alone!
10:15 AM – 11:15 AM ET
M104 - New to Credentialing? Are You Lost? You Are Not Alone!Location: Regency QCredentialing/Privileging
Maggie Palmer, MSA, CPCS, CPMSM – Parkland Health ### 1956190###Primary Presenter###Vice President###Parkland Health###Primary Presenter: – Parkland Health
###
10:15 AM – 11:15 AM ET
M105 - Demystifying Lean and Kotter for Tomorrow's MSP®: A Case Study in Change Management
10:15 AM – 11:15 AM ET
M105 - Demystifying Lean and Kotter for Tomorrow's MSP®: A Case Study in Change ManagementLocation: Regency S-V – ASM
– AdventHealth
– CommonSpirit Health
Leadership/Professional Development
Quality/Peer Review
Stefania Onofrio, BA – ASM ### 1956188###Primary Presenter###Implementation Manager###ASM###Primary Presenter: – ASM
### @@@ Jennifer Roybal, BA, MBA-HA (she/her/hers) – AdventHealth ### 1956211###Speaker###Mult-Site Peer Review Program Manager###AdventHealth###Speaker: – AdventHealth
### she/her/hers @@@ Sadia N. Homec, BS, PMP, Lean Certified, Change Management Certification – CommonSpirit Health ### 1956212###Speaker###Senior Value Transformation Facilitator###CommonSpirit Health###Speaker: – CommonSpirit Health
###
11:15 AM – 11:30 AM ET
B2 - Break
11:30 AM – 12:30 PM ET
M201 - NAMSS' Leadership Self-nomination Process - It's All About YOU!
11:30 AM – 12:30 PM ET
M201 - NAMSS' Leadership Self-nomination Process - It's All About YOU!Location: Regency O – Children's Healthcare of Atlanta
– Banner Health
Leadership/Professional Development
Diana K. Hall, CPCS CPMSM FMSP (she/her/hers) – Children's Healthcare of Atlanta ### 1956223###Primary Presenter###Manager, Provider Data Mangement###Children's Healthcare of Atlanta###Primary Presenter: – Children's Healthcare of Atlanta
### she/her/hers @@@ Gina Mortensen, BS, CPMSM, CPCS, RHIT, FMSP (she/her/hers) – Banner Health ### 1956224###Speaker###Associate Director Medical Records###Banner Health###Speaker: – Banner Health
### she/her/hers
11:30 AM – 12:30 PM ET
M202 - Move to a Three Year Reappointment Cycle: To Change or Not to Change, That Is the Question??
11:30 AM – 12:30 PM ET
M202 - Move to a Three Year Reappointment Cycle: To Change or Not to Change, That Is the Question??Location: Regency P – JLWilson MedStaff Consulting, LLC
– C MOBLEY & ASSOCIATES, LLC
Credentialing/Privileging
Janet Lynn Wilson, BS, FMSP, CPMSM, CPCS – JLWilson MedStaff Consulting, LLC ### 1956177###Primary Presenter###President###JLWilson MedStaff Consulting, LLC###Primary Presenter: – JLWilson MedStaff Consulting, LLC
### @@@ Cris Mobley – C MOBLEY & ASSOCIATES, LLC ### 2132088###Speaker###President###C MOBLEY & ASSOCIATES, LLC###Speaker: – C MOBLEY & ASSOCIATES, LLC
###
11:30 AM – 12:30 PM ET
M203 - Made to Measure - Informal Remediation, Corrective Action, and Fair Hearings
11:30 AM – 12:30 PM ET
M203 - Made to Measure - Informal Remediation, Corrective Action, and Fair HearingsLocation: Regency R – Epstein Becker & Green, P.C.
– Epstein Becker & Green, P.C.
Credentialing/Privileging
Avery A. Schumacher, Esq., MHA (she/her/hers) – Epstein Becker & Green, P.C. ### 1956208###Speaker###Associate Attorney###Epstein Becker & Green, P.C.###Speaker: – Epstein Becker & Green, P.C.
### she/her/hers @@@ Jeremy Morris, Esq. – Epstein Becker & Green, P.C. ### 1956210###Primary Presenter###Member of the Firm###Epstein Becker & Green, P.C.###Primary Presenter: – Epstein Becker & Green, P.C.
###
11:30 AM – 12:30 PM ET
M204 - Ethical Leadership for MSPs
11:30 AM – 12:30 PM ET
M204 - Ethical Leadership for MSPsLocation: Regency Q – HealthTrust Workforce Solutions
Michelle Higgins, CPCS, CPMSM – HealthTrust Workforce Solutions ### 1956227###Primary Presenter###Director of VPro Credentialing###HealthTrust Workforce Solutions###Primary Presenter: – HealthTrust Workforce Solutions
###
11:30 AM – 12:30 PM ET
M205 - Payer Enrollment Leadership: Measures & Metrics
11:30 AM – 12:30 PM ET
M205 - Payer Enrollment Leadership: Measures & MetricsLocation: Regency S-V – YS Credentialing, PLLC
– Intelycare
Leadership/Professional Development
Provider Enrollment
Yesenia Servin, CPMSM, PESC (she/her/hers) – YS Credentialing, PLLC ### 1956142###Primary Presenter###Payer Enrollment Leader###YS Credentialing, PLLC###Primary Presenter: – YS Credentialing, PLLC
### she/her/hers @@@ Larry DeHoyos, CPCS, PESC (he/him/his) – Intelycare ### 1956143###Speaker###Director, Credentialing###Intelycare###Speaker: – Intelycare
### he/him/his
12:30 PM – 1:00 PM ET
Pop-Up Networking: Provider Enrollment Meet Up
12:30 PM – 1:00 PM ET
Pop-Up Networking: Provider Enrollment Meet Up
Location: Windermere Foyer
12:30 PM – 1:45 PM ET
MLB - Exhibit Hall Open & Lunch On Your Own
12:30 PM – 1:45 PM ET
Exhibit Hall Open with Lunch Available for PurchaseLocation: Regency Foyer
National Association of Medical Staff Services ### 2130463###Primary Presenter#########Primary Presenter:
###
12:40 PM – 1:00 PM ET
Solution Showcase: Santech Solutions
12:40 PM – 1:00 PM ET
Solution Showcase: Santech Solutions
Location: Exhibit Hall Stage
12:45 PM – 1:15 PM ET
Special Networking Opportunity: Meet the Board
12:45 PM – 1:15 PM ET
Special Networking Opportunity: Meet the Board
Location: Tomorrow's MSP® Café (Exhibit Hall)
1:15 PM – 1:35 PM ET
Solution Showcase: HealthStream
1:15 PM – 1:35 PM ET
Solution Showcase: HealthStream
Location: Exhibit Hall Stage
1:15 PM – 1:45 PM ET
Pop-Up Networking: Locum Tenens Meet Up
1:15 PM – 1:45 PM ET
Pop-Up Networking: Locum Tenens Meet Up
Location: Windermere Foyer
1:15 PM – 1:45 PM ET
Special Networking Opportunity: Becoming a NAMSS Leader
1:15 PM – 1:45 PM ET
Special Networking Opportunity: Becoming a NAMSS Leader
Location: Tomorrow's MSP® Café (Exhibit Hall)
1:45 PM – 2:45 PM ET
M301 - Dishing the Dirt – Navigating Physician Reporting Requirements and Discoverability of Records
1:45 PM – 2:45 PM ET
M301 - Dishing the Dirt – Navigating Physician Reporting Requirements and Discoverability of RecordsLocation: Regency O – Epstein Becker & Green, P.C.
– Epstein Becker & Green, P.C.
Credentialing/Privileging
Avery A. Schumacher, Esq., MHA (she/her/hers) – Epstein Becker & Green, P.C. ### 1956208###Speaker###Associate Attorney###Epstein Becker & Green, P.C.###Speaker: – Epstein Becker & Green, P.C.
### she/her/hers @@@ Steve Kleinman, Esq. – Epstein Becker & Green, P.C. ### 1956202###Primary Presenter###Member of the Firm###Epstein Becker & Green, P.C.###Primary Presenter: – Epstein Becker & Green, P.C.
###
1:45 PM – 2:45 PM ET
M302 - Ignore, Manage, Report? how Do You Address Physicians Who Resign with Red Flags??
1:45 PM – 2:45 PM ET
M302 - Ignore, Manage, Report? how Do You Address Physicians Who Resign with Red Flags??Location: Regency P – JLWilson MedStaff Consulting, LLC
Healthcare Systems
Janet Lynn Wilson, BS, FMSP, CPMSM, CPCS – JLWilson MedStaff Consulting, LLC ### 1956177###Primary Presenter###President###JLWilson MedStaff Consulting, LLC###Primary Presenter: – JLWilson MedStaff Consulting, LLC
###
1:45 PM – 2:45 PM ET
M303 - The Role of the MSP in an HRO
1:45 PM – 2:45 PM ET
M303 - The Role of the MSP in an HROLocation: Regency ROperational Management
Maggie Palmer, MSA, CPCS, CPMSM – Parkland Health ### 1956190###Primary Presenter###Vice President###Parkland Health###Primary Presenter: – Parkland Health
###
1:45 PM – 2:45 PM ET
M304 - Understanding and Leveraging Differences of a Multi-generational Work Force (Part I)
1:45 PM – 2:45 PM ET
M304 - Understanding and Leveraging Differences of a Multi-generational Work Force (Part I)Location: Regency Q – Baystate Health, Inc./NAMSS Instructor
Leadership/Professional Development
Roxanne M. Chamberlain, MBA, FACHE, FMSP, CPMSM, CPCS, CPHQ (she/her/hers) – Baystate Health, Inc./NAMSS Instructor ### 1956137###Primary Presenter###Senior Director, Medical Staff Services/NAMSS Instructor###Baystate Health, Inc./NAMSS Instructor###Primary Presenter: – Baystate Health, Inc./NAMSS Instructor
### she/her/hers
1:45 PM – 2:45 PM ET
M305 - Interactive Case Studies: How Would You Handle This One?
1:45 PM – 2:45 PM ET
M305 - Interactive Case Studies: How Would You Handle This One?Location: Regency S-V – Polsinelli
– Polsinelli LLP
Leadership/Professional Development
Operational Management
John T. Synowicki, JD – Polsinelli ### 1956197###Primary Presenter###Shareholder###Polsinelli###Primary Presenter: – Polsinelli
### @@@ Rebecca B. Hoyes, JD (she/her/hers) – Polsinelli LLP ### 1970645###Speaker###Principal###Polsinelli LLP###Speaker: – Polsinelli LLP
### she/her/hers
2:45 PM – 3:00 PM ET
B3 - Break
2:45 PM – 3:00 PM ET
PM Break in Exhibit Hall
Location: Exhibit Hall (Windermere Ballroom)
3:00 PM – 4:00 PM ET
M401 - Breaking the Silence Surrounding MSP Burnout
3:00 PM – 4:00 PM ET
M401 - Breaking the Silence Surrounding MSP BurnoutLocation: Regency O – CPEP, Center for Personalized Education for Professionals
– New York Presbyterian Hospital
Leadership/Professional Development
Bill O'Neill, M.B.A. (he/him/his) – CPEP, Center for Personalized Education for Professionals ### 1956167###Primary Presenter###Director, Outreach and Communication###CPEP, Center for Personalized Education for Professionals###Primary Presenter: – CPEP, Center for Personalized Education for Professionals
### he/him/his @@@ Susan R. Diaz, CPCS, CPMSM (she/her/hers) – New York Presbyterian Hospital ### 1956193###Speaker###Corporate Director Medical Staff###New York Presbyterian Hospital###Speaker: – New York Presbyterian Hospital
### she/her/hers
3:00 PM – 4:00 PM ET
M402 - One-on-one with the Drug Enforcement Administration (DEA)
3:00 PM – 4:00 PM ET
M402 - One-on-one with the Drug Enforcement Administration (DEA)Location: Regency P – DEA
– Drug Enforcement Administration (DEA)
Accreditation/Regulatory
Heather Hartney – DEA ### 2074823###Primary Presenter###Diversion Investigator###DEA###Primary Presenter: – DEA
### @@@ Richard Albert – Drug Enforcement Administration (DEA) ### 2129308###Speaker###Diversion Investigator###Drug Enforcement Administration (DEA)###Speaker: – Drug Enforcement Administration (DEA)
### 3:00 PM – 4:00 PM ET
M403 - A Payer Enrollment Case Study: From Outsourced to In-house
3:00 PM – 4:00 PM ET
M403 - A Payer Enrollment Case Study: From Outsourced to In-houseLocation: Regency R – YS Credentialing, PLLC
– Astria Health
Provider Enrollment
Yesenia Servin, CPMSM, PESC (she/her/hers) – YS Credentialing, PLLC ### 1956142###Primary Presenter###Payer Enrollment Leader###YS Credentialing, PLLC###Primary Presenter: – YS Credentialing, PLLC
### she/her/hers @@@ Heidi J. Martinez, CPCS – Astria Health ### 1956147###Speaker###Director, Medical Staff Services and Payer Enrollment###Astria Health###Speaker: – Astria Health
###
3:00 PM – 4:00 PM ET
M404 - Understanding and Leveraging Differences of a Multi-generational Work Force (Part II)
3:00 PM – 4:00 PM ET
M404 - Understanding and Leveraging Differences of a Multi-generational Work Force (Part II)Location: Regency Q – Baystate Health, Inc./NAMSS Instructor
Leadership/Professional Development
Roxanne M. Chamberlain, MBA, FACHE, FMSP, CPMSM, CPCS, CPHQ (she/her/hers) – Baystate Health, Inc./NAMSS Instructor ### 1956137###Primary Presenter###Senior Director, Medical Staff Services/NAMSS Instructor###Baystate Health, Inc./NAMSS Instructor###Primary Presenter: – Baystate Health, Inc./NAMSS Instructor
### she/her/hers
3:00 PM – 4:00 PM ET
M405 - Tales of CVOtopia: Make Your Dreams of Centralization and Standardization a Reality!
3:00 PM – 4:00 PM ET
M405 - Tales of CVOtopia: Make Your Dreams of Centralization and Standardization a Reality!Location: Regency S-V – Applied Statistics and Management
– Beth Isreal Lahey Health
– Beth Israel Lahey Health
– Beth Israel Lahey Health CVO
CVO
Healthcare Systems
Terrani Giesbret, PMP, CSM (she/her/hers) – Applied Statistics and Management ### 1956162###Speaker###Director, Customer Success/Project Manager###Applied Statistics and Management###Speaker: – Applied Statistics and Management
### she/her/hers @@@ Stheffany De Lima, MHA (she/her/hers) – Beth Isreal Lahey Health ### 1956204###Speaker###Database Manager, Credentials Verification Office###Beth Isreal Lahey Health###Speaker: – Beth Isreal Lahey Health
### she/her/hers @@@ Jodi J. Smith, CPMSM (she/her/hers) – Beth Israel Lahey Health ### 1956205###Primary Presenter###Director, Credentials Verification Office###Beth Israel Lahey Health###Primary Presenter: – Beth Israel Lahey Health
### she/her/hers @@@ Patricia A. Douglass, CPMSM – Beth Israel Lahey Health CVO ### 2057797###Speaker###Manager ###Beth Israel Lahey Health CVO###Speaker: – Beth Israel Lahey Health CVO
###
4:00 PM – 4:15 PM ET
B4 - Break
4:00 PM – 4:15 PM ET
Break
4:15 PM – 5:15 PM ET
M501 - EEOC V. Yale New Haven Hospital: An Update on the Litigation Involving Late Career Provider Policies
4:15 PM – 5:15 PM ET
M501 - EEOC V. Yale New Haven Hospital: An Update on the Litigation Involving Late Career Provider PoliciesLocation: Regency OOperational Management
Rachael Harrington, Esq. – Procopio ### 1956178###Speaker###Associate Attorney###Procopio###Speaker: – Procopio
### @@@ Rick D. Barton, Esq. (he/him/his) – Procopio ### 1956179###Primary Presenter###Of Counsel###Procopio###Primary Presenter: – Procopio
### he/him/his
4:15 PM – 5:15 PM ET
M502 - Hiding in Plain Sight 2023: What You Don't Know Can Hurt You
4:15 PM – 5:15 PM ET
M502 - Hiding in Plain Sight 2023: What You Don't Know Can Hurt YouLocation: Regency P – Polsinelli
– Hartford Healthcare
Credentialing/Privileging
Erin Muellenberg, JD, CPMSM, CPCS – Polsinelli ### 1956174###Primary Presenter###Principal###Polsinelli###Primary Presenter: – Polsinelli
### @@@ Kay Brown, CPMSM, CPCS (she/her/hers) – Hartford Healthcare ### 1956196###Speaker###Director, Medical Staff Services East Region###Hartford Healthcare###Speaker: – Hartford Healthcare
### she/her/hers
4:15 PM – 5:15 PM ET
M503 - Case Study: Using a Physician Coach Within the Medical Staff to Address Professionalism Issues
4:15 PM – 5:15 PM ET
M503 - Case Study: Using a Physician Coach Within the Medical Staff to Address Professionalism IssuesLocation: Regency R – Methodist Health System
– Legacy Health
– Legacy Health
Quality/Peer Review
Operational Management
Amy Lyons, CPCS, CPMSM (she/her/hers) – Methodist Health System ### 1956171###Primary Presenter###Vice President, Medical Staff Services###Methodist Health System###Primary Presenter: – Methodist Health System
### she/her/hers @@@ Lewis L. Low, MD – Legacy Health ### 1956172###Speaker###Physician Development Coach###Legacy Health###Speaker: – Legacy Health
### @@@ Ellen Singer, MD (she/her/hers) – Legacy Health ### 1956173###Speaker###Physician Development Coach###Legacy Health###Speaker: – Legacy Health
### she/her/hers
4:15 PM – 5:15 PM ET
M504 - Other Duties as Assigned
4:15 PM – 5:15 PM ET
M504 - Other Duties as AssignedLocation: Regency Q – HealthTrust Workforce Solutions
– HCA Healthcare
Operational Management
Michelle Higgins, CPCS, CPMSM – HealthTrust Workforce Solutions ### 1956227###Primary Presenter###Director of VPro Credentialing###HealthTrust Workforce Solutions###Primary Presenter: – HealthTrust Workforce Solutions
### @@@ Kaysha Hervey, MHA, CPCS, CPMSM – HCA Healthcare ### 1981539###Speaker###AVP, Professional Practice Advancement###HCA Healthcare###Speaker: – HCA Healthcare
###
4:15 PM – 5:15 PM ET
M505 - Tomorrow's MSP®: Staying Relevant in an Evolving World
4:15 PM – 5:15 PM ET
M505 - Tomorrow's MSP®: Staying Relevant in an Evolving WorldLocation: Regency S-V – ASM/MD-Staff
– Beth Isreal Lahey Health
– ASM/MD-Staff
Leadership/Professional Development
Amy Madden, CPMSM, CPCS – ASM/MD-Staff ### 1956161###Speaker###VP, Client Services###ASM/MD-Staff###Speaker: – ASM/MD-Staff
### @@@ Stheffany De Lima, MHA (she/her/hers) – Beth Isreal Lahey Health ### 1956204###Speaker###Database Manager, Credentials Verification Office###Beth Isreal Lahey Health###Speaker: – Beth Isreal Lahey Health
### she/her/hers @@@ Geneva C. Million, CPCS, CPMSM (she/her/hers) – ASM/MD-Staff ### 1956159###Primary Presenter###Implementation Manager###ASM/MD-Staff###Primary Presenter: – ASM/MD-Staff
### she/her/hers
5:15 PM – 6:45 PM ET
NR - Networking Reception
5:15 PM – 6:45 PM ET
MSPs: Wonderful & Wild: Networking ReceptionLocation: Exhibit Hall (Windermere Ballroom)
AMA (American Medical Association) ### 2129992###Chair#########Chair:
### 6:15 PM – 6:30 PM ET
Certificant’s Toast
6:15 PM – 6:30 PM ET
CCN Certificant's Toast
Location: Exhibit Hall Stage
6:20 PM – 6:30 PM ET
Exhibitors’ Raffles/Giveaways
6:20 PM – 6:30 PM ET
Exhibitors’ Raffles/Giveaways
Location: Exhibit Hall Stage
- Tuesday, September 12, 2023
7:00 AM – 8:00 AM ET
TB - Breakfast in the Exhibit Hall
7:00 AM – 8:00 AM ET
Continental Breakfast in the Hall
Location: Exhibit Hall (Windermere Ballroom)
8:00 AM – 9:00 AM ET
T101 - PAs & APRNS: Emerging Trends & FAQs for 2023
8:00 AM – 9:00 AM ET
T101 - PAs & APRNS: Emerging Trends & FAQs for 2023Location: Regency O – University of Saint Joseph (CT)
– National Commission on Certification of Physician Assistants (NCCPA)
Credentialing/Privileging
Tricia M. Marriott, PA-C, MPAS, MJ Health Law, CHC (she/her/hers) – University of Saint Joseph (CT) ### 1956150###Primary Presenter###AssociateProfessor/Program Director & Dept Chair###University of Saint Joseph (CT)###Primary Presenter: – University of Saint Joseph (CT)
### she/her/hers @@@ Greg P. Thomas, PA-C Emeritus, MPH (he/him/his) – National Commission on Certification of Physician Assistants (NCCPA) ### 1956151###Speaker###Strategic Advisor to the CEO###National Commission on Certification of Physician Assistants (NCCPA)###Speaker: – National Commission on Certification of Physician Assistants (NCCPA)
### he/him/his
8:00 AM – 9:00 AM ET
T102 - Good, Better, and Best Provider Enrollment Practices: Things You Should Know but No One Ever Told You
8:00 AM – 9:00 AM ET
T102 - Good, Better, and Best Provider Enrollment Practices: Things You Should Know but No One Ever Told YouLocation: Regency P – Anders CPAs and Advisors
– Springfield Clinic LLP
Provider Enrollment
Michelle HB Brockschmitt, CPMSM, CPCS (she/her/hers) – Anders CPAs and Advisors ### 1956215###Primary Presenter###Health Care Senior Consultant###Anders CPAs and Advisors###Primary Presenter: – Anders CPAs and Advisors
### she/her/hers @@@ Heather Jordan, MBA – Springfield Clinic LLP ### 1956226###Speaker###Consultant, Medical Staff Services###Springfield Clinic LLP###Speaker: – Springfield Clinic LLP
###
8:00 AM – 9:00 AM ET
T103 - Verify and Comply: CMS, TJC, NCQA, ACHC, and DNV Credentialing Standards Compared and Contrasted
8:00 AM – 9:00 AM ET
T103 - Verify and Comply: CMS, TJC, NCQA, ACHC, and DNV Credentialing Standards Compared and ContrastedLocation: Regency R – Chartis Clinical Quality Solutions
– Chartis Clinical Quality Solutions
Accreditation/Regulatory
Frances Ponsioen, CPMSM, CPCS – Chartis Clinical Quality Solutions ### 1956203###Primary Presenter###Senior Consultant & Senior Director###Chartis Clinical Quality Solutions###Primary Presenter: – Chartis Clinical Quality Solutions
### @@@ Stephanie M. Russell, BS, CPMSM, CPCS (she/her/hers) – Chartis Clinical Quality Solutions ### 1956168###Speaker###Consultant###Chartis Clinical Quality Solutions###Speaker: – Chartis Clinical Quality Solutions
### she/her/hers
8:00 AM – 9:00 AM ET
T104 - Leading Through the Continuous Swirl: How to Maintain Engagement and a High Functioning Team When Surrounded by Continuing Chaos
8:00 AM – 9:00 AM ET
T104 - Leading Through the Continuous Swirl: How to Maintain Engagement and a High Functioning Team When Surrounded by Continuing ChaosLocation: Regency Q – Legacy Health
– Legacy Health
Operational Management
Amanda J. Walker, CPCS, CPMSM (she/her/hers) – Legacy Health ### 1974096###Primary Presenter###Director, Medical Staff and Credentialing Operations###Legacy Health###Primary Presenter: – Legacy Health
### she/her/hers @@@ Jennifer Brand, MHA, CPCS (she/her/hers) – Legacy Health ### 1974097###Speaker###Manager, Centralized Verification Services###Legacy Health###Speaker: – Legacy Health
### she/her/hers
8:00 AM – 9:00 AM ET
T105 - NPDB: Is It Reportable? The Live Version
8:00 AM – 9:00 AM ET
T105 - NPDB: Is It Reportable? The Live VersionLocation: Regency S-V – National Practitioner Data Bank (HRSA)
Credentialing/Privileging
David Loewenstein – National Practitioner Data Bank (HRSA) ### 1956213###Primary Presenter###Director###National Practitioner Data Bank (HRSA)###Primary Presenter: – National Practitioner Data Bank (HRSA)
###
9:00 AM – 9:15 AM ET
B5 - Break
9:00 AM – 9:15 AM ET
Break
9:00 AM – 3:00 PM ET
OneBlood Blood Drive
9:00 AM – 3:00 PM ET
OneBlood Blood Drive
Location: Celebration 8
9:15 AM – 10:15 AM ET
T201 - How to Avoid a Negligent Credentialing Claim
9:15 AM – 10:15 AM ET
T201 - How to Avoid a Negligent Credentialing ClaimLocation: Regency O – The Burroughs Healthcare Consulting Network, Inc.
Credentialing/Privileging
Jonathan H. Burroughs, MD, MBA, FACHE, FAAPLL – The Burroughs Healthcare Consulting Network, Inc. ### 1956153###Primary Presenter###President and CEO###The Burroughs Healthcare Consulting Network, Inc.###Primary Presenter: – The Burroughs Healthcare Consulting Network, Inc.
###
9:15 AM – 10:15 AM ET
T202 - Leveraging Data to Break Structural Barriers
9:15 AM – 10:15 AM ET
T202 - Leveraging Data to Break Structural BarriersLocation: Regency P – MedStar Health
– MedStar Health
CVO
Melissa Walters, MHA, FMSP, CPMSM, CPCS – MedStar Health ### 1956140###Primary Presenter###Assistant Vice President - Medical Staff Operations###MedStar Health###Primary Presenter: – MedStar Health
### @@@ Alex Matov, MBA – MedStar Health ### 1956198###Speaker###Program Director###MedStar Health###Speaker: – MedStar Health
###
9:15 AM – 10:15 AM ET
T203 - Be Careful What You Wish For. are You Ready to Navigate the Potentially Troubled Waters of a 3-year Reappointment Cycle?
9:15 AM – 10:15 AM ET
T203 - Be Careful What You Wish For. are You Ready to Navigate the Potentially Troubled Waters of a 3-year Reappointment Cycle?Location: Regency R – Chartis
– Chartis Clinical Quality Solutions
Credentialing/Privileging
Sally Pelletier, CPMSM, CPCS – Chartis ### 1956189###Primary Presenter###Chief Credentialing Officer###Chartis###Primary Presenter: – Chartis
### @@@ Mary J. Hoppa, MD, MBA – Chartis Clinical Quality Solutions ### 1956169###Speaker###Vice President of Bylaws and Governance###Chartis Clinical Quality Solutions###Speaker: – Chartis Clinical Quality Solutions
###
9:15 AM – 10:15 AM ET
T204 - The Multifunctional MSP
9:15 AM – 10:15 AM ET
T204 - The Multifunctional MSPLocation: Regency Q – Texas Health Harris Methodist Hospital Fort Worth
Operational Management
Amanda D. Pierce, MBA, CPCS, CPMSM, PESC (she/her/hers) – Texas Health Harris Methodist Hospital Fort Worth ### 1956144###Primary Presenter###Director, Medical Staff Services###Texas Health Harris Methodist Hospital Fort Worth###Primary Presenter: – Texas Health Harris Methodist Hospital Fort Worth
### she/her/hers
9:15 AM – 10:15 AM ET
T205 - The Empowered MSP: Equipping Yourself and Your Team with the Confidence and Skills to Deal with Challenging Clinicians
9:15 AM – 10:15 AM ET
T205 - The Empowered MSP: Equipping Yourself and Your Team with the Confidence and Skills to Deal with Challenging CliniciansLocation: Regency S-V – PBI Education
– University of New Mexico Health
Leadership/Professional Development
Amanda Olaogun (she/her/hers) – PBI Education ### 1956138###Primary Presenter###Director of Communications###PBI Education###Primary Presenter: – PBI Education
### she/her/hers @@@ Alison M. Webster, MBA, CPCS, CPMSM, CPHQ (she/her/hers) – University of New Mexico Health ### 1956149###Speaker###Director, CVO & Medical Staff Affairs###University of New Mexico Health###Speaker: – University of New Mexico Health
### she/her/hers
10:15 AM – 10:30 AM ET
B6 - Break
10:15 AM – 10:30 AM ET
AM Break in the Exhibit Hall
Location: Exhibit Hall (Windermere Ballroom)
10:30 AM – 11:00 AM ET
RN - Roundtable Networking Session
10:30 AM – 11:00 AM ET
Roundtable Networking SessionLocation: Regency S-V
11:00 AM – 11:15 AM ET
B7 - Break
11:00 AM – 11:15 AM ET
Break
11:15 AM – 12:15 PM ET
T301 - Preparing for Delegation: Where Do I Start?
11:15 AM – 12:15 PM ET
T301 - Preparing for Delegation: Where Do I Start?Location: Regency O – Springfield Clinic LLP
– Anders CPAs and Advisors
Provider Enrollment
Heather Jordan, MBA – Springfield Clinic LLP ### 1956226###Primary Presenter###Consultant, Medical Staff Services###Springfield Clinic LLP###Primary Presenter: – Springfield Clinic LLP
### @@@ Michelle HB Brockschmitt, CPMSM, CPCS (she/her/hers) – Anders CPAs and Advisors ### 1956215###Speaker###Health Care Senior Consultant###Anders CPAs and Advisors###Speaker: – Anders CPAs and Advisors
### she/her/hers
11:15 AM – 12:15 PM ET
T302 - Credentialing by Proxy: Embracing Flexibility in a Telehealth World
11:15 AM – 12:15 PM ET
T302 - Credentialing by Proxy: Embracing Flexibility in a Telehealth WorldLocation: Regency P – Chartis Clinical Quality Solutions
Credentialing/Privileging
Frances Ponsioen, CPMSM, CPCS – Chartis Clinical Quality Solutions ### 1956203###Primary Presenter###Senior Consultant & Senior Director###Chartis Clinical Quality Solutions###Primary Presenter: – Chartis Clinical Quality Solutions
###
11:15 AM – 12:15 PM ET
T303 - Are You Ready for Integration? Spreadsheets, Databases, Oh My!!!
11:15 AM – 12:15 PM ET
T303 - Are You Ready for Integration? Spreadsheets, Databases, Oh My!!!Location: Regency R – Cheryl Cisneros, Independent Consultant
Provider Enrollment
Healthcare Systems
Cheryl Cisneros, RN, BSN, CPCS, CPMSM – Cheryl Cisneros, Independent Consultant ### 1956221###Primary Presenter###Independent Consultant###Cheryl Cisneros, Independent Consultant###Primary Presenter: – Cheryl Cisneros, Independent Consultant
###
11:15 AM – 12:15 PM ET
T304 - A Seat at the Table
11:15 AM – 12:15 PM ET
T304 - A Seat at the TableLocation: Regency Q – MultiCare Health System
Leadership/Professional Development
Dustin N. Jackson, MHA, CPCS, CPMSM (he/him/his) – MultiCare Health System ### 1956141###Primary Presenter###System Director, Medical Staff Services###MultiCare Health System###Primary Presenter: – MultiCare Health System
### he/him/his
11:15 AM – 12:15 PM ET
T305 - Building a Successful Team Post Merger
11:15 AM – 12:15 PM ET
T305 - Building a Successful Team Post MergerLocation: Regency S-VOperational Management
Tiffany A. Long, CPCS, CPMSM, FMSP – SteadyMD ### 1956148###Primary Presenter###Director, Licensing & Credentialing###SteadyMD###Primary Presenter: – SteadyMD
### @@@ Samantha Blanchard – SteadyMD ### 1956166###Speaker###Credentialing Manager###SteadyMD###Speaker: – SteadyMD
###
12:15 PM – 12:45 PM ET
Pop-Up Networking: GME Meet Up
12:15 PM – 12:45 PM ET
Pop-Up Networking: GME Meet Up
Location: Windermere Foyer
12:15 PM – 1:30 PM ET
TLB - Exhibit Hall Open with Lunch Available for Purchase
12:15 PM – 1:30 PM ET
Exhibit Hall Open with Lunch Available for PurchaseLocation: Regency Foyer
National Association of Medical Staff Services ### 2130463###Primary Presenter#########Primary Presenter:
###
12:25 PM – 12:45 PM ET
Solution Showcase: Verifiable
1:00 PM – 1:20 PM ET
Solution Showcase: Verifiable
Location: Exhibit Hall Stage
12:30 PM – 1:00 PM ET
Special Networking Opportunity: Meet the Board
12:30 PM – 1:00 PM ET
Special Networking Opportunity: Meet the Board
Location: Tomorrow's MSP® Café (Exhibit Hall)
1:00 PM – 1:30 PM ET
Pop-Up Networking: Career Networking
1:00 PM – 1:30 PM ET
Pop-Up Networking: Career Networking
Location: Windermere Foyer
1:00 PM – 1:30 PM ET
Special Networking Opportunity: Inclusive Conversations
1:00 PM – 1:30 PM ET
Special Networking Opportunity: Inclusive Conversations
Location: Tomorrow's MSP® Café (Exhibit Hall)
1:30 PM – 2:30 PM ET
T401 - Mitigating Risk: Addressing Clinical Performance Concerns in a Distracted World
1:30 PM – 2:30 PM ET
T401 - Mitigating Risk: Addressing Clinical Performance Concerns in a Distracted WorldLocation: Regency O – CPEP, the Center for Personalized Education for Professionals
– Chartis
Credentialing/Privileging
Elizabeth (Beth) J. Korinek, MPH – CPEP, the Center for Personalized Education for Professionals ### 1956184###Primary Presenter###CEO###CPEP, the Center for Personalized Education for Professionals###Primary Presenter: – CPEP, the Center for Personalized Education for Professionals
### @@@ Sally Pelletier, CPMSM, CPCS – Chartis ### 1956189###Speaker###Chief Credentialing Officer###Chartis###Speaker: – Chartis
###
1:30 PM – 2:30 PM ET
T402 - What Every Medical Staff Services Professional Needs to Know About Healthcare Finance
1:30 PM – 2:30 PM ET
T402 - What Every Medical Staff Services Professional Needs to Know About Healthcare FinanceLocation: Regency P – The Burroughs Healthcare Consulting Network, Inc.
Leadership/Professional Development
Jonathan H. Burroughs, MD, MBA, FACHE, FAAPLL – The Burroughs Healthcare Consulting Network, Inc. ### 1956153###Primary Presenter###President and CEO###The Burroughs Healthcare Consulting Network, Inc.###Primary Presenter: – The Burroughs Healthcare Consulting Network, Inc.
###
1:30 PM – 2:30 PM ET
T403 - Impactful Conversations: The Talks That Save Careers, a Fireside Chat
1:30 PM – 2:30 PM ET
T403 - Impactful Conversations: The Talks That Save Careers, a Fireside ChatLocation: Regency R – MDReview, A Hardenbergh Company
– MDReview, A Hardenbergh Company
– The Hardenbergh Group
Leadership/Professional Development
Sara Cameron, CPMSM, CPCS (she/her/hers) – MDReview, A Hardenbergh Company ### 1956180###Primary Presenter###Director, Client Services & Senior Consultant###MDReview, A Hardenbergh Company###Primary Presenter: – MDReview, A Hardenbergh Company
### she/her/hers @@@ Donald J. Lefkowits, MD, FACEP (he/him/his) – MDReview, A Hardenbergh Company ### 1956182###Speaker###Executive Medical Director###MDReview, A Hardenbergh Company###Speaker: – MDReview, A Hardenbergh Company
### he/him/his @@@ Mark A. Smith, MD, MBA – The Hardenbergh Group ### 1956183###Speaker###Chief Medical Officer###The Hardenbergh Group###Speaker: – The Hardenbergh Group
###
1:30 PM – 2:30 PM ET
T404 - CAQH Credentialing and Provider Directory Update
1:30 PM – 2:30 PM ET
T404 - CAQH Credentialing and Provider Directory UpdateLocation: Regency QCredentialing/Privileging
Provider Enrollment
David Colon-Margolies (he/him/his) – CAQH ### 1956214###Primary Presenter###Director, Provider Engagement###CAQH###Primary Presenter: – CAQH
### he/him/his
1:30 PM – 2:30 PM ET
T405 - Adapting to Change with a New Point of View: the Provider Experience
1:30 PM – 2:30 PM ET
T405 - Adapting to Change with a New Point of View: the Provider ExperienceLocation: Regency S-V – Novant Health Credentialing & Medical Staff Operations
– Novant Health, Inc.
Leadership/Professional Development
Dwaina C. Humphries, CPMSM, CPCS (she/her/hers) – Novant Health Credentialing & Medical Staff Operations ### 1956145###Primary Presenter###Training & QA Coordinator, Sr.###Novant Health Credentialing & Medical Staff Operations###Primary Presenter: – Novant Health Credentialing & Medical Staff Operations
### she/her/hers @@@ Jami Pinkert, MHA, CPMSM, CPCS (she/her/hers) – Novant Health, Inc. ### 1956146###Speaker###Sr. Director, Provider Experience & Med Staff Operations###Novant Health, Inc.###Speaker: – Novant Health, Inc.
### she/her/hers
2:30 PM – 3:00 PM ET
Special Networking Opportunity: Meet the Committee Volunteers
2:30 PM – 3:00 PM ET
Special Networking Opportunity: Meet the Committee Volunteers
Location: Tomorrow's MSP® Café (Exhibit Hall)
2:30 PM – 3:15 PM ET
B8 - Break in the Exhibit Hall
2:30 PM – 3:15 PM ET
PM Break in Exhibit Hall
Location: Exhibit Hall (Windermere Ballroom)
2:40 PM – 2:55 PM ET
Meditation Wellness Workshop sponsored by HealthStream
2:40 PM – 2:55 PM ET
Meditation Wellness Workshop sponsored by HealthStream
Location: Exhibit Hall Stage
3:00 PM – 3:15 PM ET
NAMSS’ and Exhibitors’ Raffles/Giveaways
3:00 PM – 3:15 PM ET
NAMSS’ and Exhibitors’ Raffles/Giveaways
Location: Exhibit Hall Stage
3:15 PM – 4:15 PM ET
T501 - NAMSS-ATA Credentialing by Proxy & Current Trends Today
3:15 PM – 4:15 PM ET
T501 - NAMSS-ATA Credentialing by Proxy & Current Trends TodayLocation: Regency O – Mercy Health
– Mercy Virtual
Diane M. Meldi, CPCS, CPMSM, MBA, FMP (she/her/hers) – Mercy Health ### 2064218###Primary Presenter###Senior Consultant###Mercy Health###Primary Presenter: – Mercy Health
### she/her/hers @@@ Julie Vandenburg, BS, CPCS – Mercy Virtual ### 2064219###Speaker###Director, Virtual Care Support Services###Mercy Virtual###Speaker: – Mercy Virtual
###
3:15 PM – 4:15 PM ET
T502 - The Medical Staff's Role in Provider Wellness
3:15 PM – 4:15 PM ET
T502 - The Medical Staff's Role in Provider WellnessLocation: Regency POperational Management
Brian C. Betner, Esq – Hall Render ### 1956228###Primary Presenter###Lawyer###Hall Render###Primary Presenter: – Hall Render
###
3:15 PM – 4:15 PM ET
T503 - Get Comfortable with Being Uncomfortable: The Importance of Discomfort and Professional Growth
3:15 PM – 4:15 PM ET
T503 - Get Comfortable with Being Uncomfortable: The Importance of Discomfort and Professional GrowthLocation: Regency R – The Wright Center for Community Health
Leadership/Professional Development
Louise Canlas, BA, CPCS, CPMSM (she/her/hers) – The Wright Center for Community Health ### 1956222###Primary Presenter###Credentialing Specialist###The Wright Center for Community Health###Primary Presenter: – The Wright Center for Community Health
### she/her/hers
3:15 PM – 4:15 PM ET
T504 - DEI – Why Should I Care?
3:15 PM – 4:15 PM ET
T504 - DEI – Why Should I Care?Location: Regency Q
Elena Rivera, CPCS (she/her/hers) – HRP Labs ### 2099369###Speaker###Credentialing supervisor###HRP Labs###Speaker: – HRP Labs
### she/her/hers @@@ James Frieberg, MBA, CPMSM, CPCS ### 2099370###Primary Presenter#########Primary Presenter:
###
3:15 PM – 4:15 PM ET
T505 - The Physician Leader and MSP: Teamwork, Partnership and Collaboration – A Candid Conversation
3:15 PM – 4:15 PM ET
T505 - The Physician Leader and MSP: Teamwork, Partnership and Collaboration – A Candid ConversationLocation: Regency S-V – The Hardenbergh Group, Inc.
– The Hardenbergh Group
– MDReview, A Hardenbergh Company
Leadership/Professional Development
Lisa L. Velasco, MSM, LPTA, FMSP, CPMSM, CPCS (she/her/hers) – The Hardenbergh Group, Inc. ### 1956225###Primary Presenter###Senior Director of Professional Services, Consultant, Thought Leader###The Hardenbergh Group, Inc.###Primary Presenter: – The Hardenbergh Group, Inc.
### she/her/hers @@@ Mark A. Smith, MD, MBA – The Hardenbergh Group ### 1956183###Speaker###Chief Medical Officer###The Hardenbergh Group###Speaker: – The Hardenbergh Group
### @@@ Donald J. Lefkowits, MD, FACEP (he/him/his) – MDReview, A Hardenbergh Company ### 1956182###Speaker###Executive Medical Director###MDReview, A Hardenbergh Company###Speaker: – MDReview, A Hardenbergh Company
### he/him/his
4:15 PM – 4:30 PM ET
B9 - Break
4:30 PM – 5:30 PM ET
T601 - Multi-state Licensing 101
4:30 PM – 5:30 PM ET
T601 - Multi-state Licensing 101Location: Regency OCredentialing/Privileging
Operational Management
Tiffany A. Long, CPCS, CPMSM, FMSP – SteadyMD ### 1956148###Primary Presenter###Director, Licensing & Credentialing###SteadyMD###Primary Presenter: – SteadyMD
###
4:30 PM – 5:30 PM ET
T602 - Unlocking Your Potential: Developing a Growth Mindset, Goal Setting, and Executive Presence
4:30 PM – 5:30 PM ET
T602 - Unlocking Your Potential: Developing a Growth Mindset, Goal Setting, and Executive PresenceLocation: Regency PLeadership/Professional Development
Kendra S. Zepeda, CPCS, CPMSM – Parallon/HCA ### 1956220###Primary Presenter###Assistant Vice President###Parallon/HCA###Primary Presenter: – Parallon/HCA
###
4:30 PM – 5:30 PM ET
T603 - SHOWWW ME THE REVENUE! How AI Is Improving Our World!
4:30 PM – 5:30 PM ET
T603 - SHOWWW ME THE REVENUE! How AI Is Improving Our World!Location: Regency RCVO
Joseph Travagline, MS, RHIA – MedStar Health ### 1956219###Primary Presenter###System Director CVO Provider Credentialing###MedStar Health###Primary Presenter: – MedStar Health
###
4:30 PM – 5:30 PM ET
T604 - Tips from an Attorney about Medical Staff Documentation
4:30 PM – 5:30 PM ET
T604 - Tips from an Attorney about Medical Staff DocumentationLocation: Regency QAccreditation/Regulatory
Rebecca B. Hoyes, JD (she/her/hers) – Polsinelli LLP ### 1970645###Primary Presenter###Principal###Polsinelli LLP###Primary Presenter: – Polsinelli LLP
### she/her/hers
4:30 PM – 5:30 PM ET
T605 - Conquering Credentialing Challenges with NCQA
4:30 PM – 5:30 PM ET
T605 - Conquering Credentialing Challenges with NCQALocation: Regency S-VAccreditation/Regulatory
Tandeece Mazloum, MHA – NCQA ### 1956191###Primary Presenter###Policy Manager###NCQA###Primary Presenter: – NCQA
### @@@ Gerald Stewart, MHA – NCQA ### 1956192###Speaker###Senior Policy Manager###NCQA###Speaker: – NCQA
###
- Wednesday, September 13, 2023
7:00 AM – 7:30 AM ET
WB - Continental Breakfast
7:00 AM – 7:30 AM ET
Continental Breakfast
Location: Regency Foyer
7:30 AM – 8:30 AM ET
W101 - Medical Staff Bylaws - Best Practices to Ensure Regulatory Compliance
7:30 AM – 8:30 AM ET
W101 - Medical Staff Bylaws - Best Practices to Ensure Regulatory ComplianceLocation: Regency O – Katten Muchin Rosenman LLP
Accreditation/Regulatory
Michael R. Callahan, Juris Doctor (he/him/his) – Katten Muchin Rosenman LLP ### 1956185###Primary Presenter###Senior Counsel###Katten Muchin Rosenman LLP###Primary Presenter: – Katten Muchin Rosenman LLP
### he/him/his
7:30 AM – 8:30 AM ET
W102 - The Value of ABMS Board Certification
7:30 AM – 8:30 AM ET
W102 - The Value of ABMS Board CertificationLocation: Regency P – American Board of Medical Specialties
Credentialing/Privileging
Jennifer Michael, MHSA – American Board of Medical Specialties ### 1956156###Primary Presenter###Chief Operating Officer###American Board of Medical Specialties###Primary Presenter: – American Board of Medical Specialties
###
7:30 AM – 8:30 AM ET
W103 - Commercial CVO’s: Friend, Foe or Both?
7:30 AM – 8:30 AM ET
W103 - Commercial CVO’s: Friend, Foe or Both?Location: Regency R – Andros Technologies Inc.
– andros Technologies Inc
CVO
Mark Hirschhorn, CPCS – Andros Technologies Inc. ### 1956154###Primary Presenter###VP,Compliance Officer ###Andros Technologies Inc. ###Primary Presenter: – Andros Technologies Inc.
### @@@ Jamie Kates, MHA, CPCS (she/her/hers) – andros Technologies Inc ### 1956155###Speaker###Senior Compliance Manager###andros Technologies Inc###Speaker: – andros Technologies Inc
### she/her/hers
7:30 AM – 8:30 AM ET
W104 - Help! We Need More Resources! How to Get the Support You Need
7:30 AM – 8:30 AM ET
W104 - Help! We Need More Resources! How to Get the Support You NeedLocation: Regency Q – Mount Sinai Health System
– Icahn School of Medicine at Mount Sinai, MSHS
Operational Management
Anne Roberts, Esq., CPMSM, CPCS (she/her/hers) – Mount Sinai Health System ### 1956175###Primary Presenter###System Vice President, Medical Affairs Operations###Mount Sinai Health System###Primary Presenter: – Mount Sinai Health System
### she/her/hers @@@ Brijen J. Shah, MD – Icahn School of Medicine at Mount Sinai, MSHS ### 1956176###Speaker###VPMA, Associate Dean###Icahn School of Medicine at Mount Sinai, MSHS###Speaker: – Icahn School of Medicine at Mount Sinai, MSHS
###
7:30 AM – 8:30 AM ET
W105 - Confidential Care to Support Physician Health and Wellness
7:30 AM – 8:30 AM ET
W105 - Confidential Care to Support Physician Health and WellnessLocation: Regency S-V – American Medical Association
– American Medical Association
Credentialing/Privileging
Daniel Blaney-Koen, JD (he/him/his) – American Medical Association ### 1956187###Primary Presenter###Senior Attorney###American Medical Association###Primary Presenter: – American Medical Association
### he/him/his @@@ Michael Tutty, PhD, MHA, FACMPE (he/him/his) – American Medical Association ### 1956218###Speaker###Group Vice President###American Medical Association###Speaker: – American Medical Association
### he/him/his
8:30 AM – 8:45 AM ET
B10 - Break
8:30 AM – 8:45 AM ET
Break
8:45 AM – 9:45 AM ET
W201 - Switching Gears: Understanding Provider Enrollment with a Credentialing/Privileging Mindset
8:45 AM – 9:45 AM ET
W201 - Switching Gears: Understanding Provider Enrollment with a Credentialing/Privileging MindsetLocation: Regency O – Central Nephrology Clinic
Provider Enrollment
Monica L. Martin, CPCS (she/her/hers) – Central Nephrology Clinic ### 1956207###Primary Presenter###Administrator###Central Nephrology Clinic###Primary Presenter: – Central Nephrology Clinic
### she/her/hers
8:45 AM – 9:45 AM ET
W202 - Credentialing for Federally Qualified Health Centers (FQHCs): Best Practices for HRSA’s OSV and FTCA Deeming Applications
8:45 AM – 9:45 AM ET
W202 - Credentialing for Federally Qualified Health Centers (FQHCs): Best Practices for HRSA’s OSV and FTCA Deeming ApplicationsLocation: Regency P – Access Community Health Network
Credentialing/Privileging
Javier D. Landivar, MBA, FACHE, CHC (he/him/his) – Access Community Health Network ### 1956216###Primary Presenter###Vice President of Business Development and Medical Services
Administration###Access Community Health Network###Primary Presenter: – Access Community Health Network
### he/him/his
8:45 AM – 9:45 AM ET
W203 - Tying it Together Quality, Patient Safety & Peer Review
8:45 AM – 9:45 AM ET
W203 - Tying it Together Quality, Patient Safety & Peer ReviewLocation: Regency R – Stormont Vail Health
– Stormont Vail Health
– Stormont Vail Health
Healthcare Systems
Quality/Peer Review
Karen S. Reed-Coffman, MBA, CPMSM, CPCS – Stormont Vail Health ### 1956199###Primary Presenter###Director###Stormont Vail Health###Primary Presenter: – Stormont Vail Health
### @@@ Kimberly Brey, MD – Stormont Vail Health ### 2011643###Speaker###Chief of Staff###Stormont Vail Health###Speaker: – Stormont Vail Health
### @@@ Tiffany L. Lambeth, BSN, RN (she/her/hers) – Stormont Vail Health ### 1956200###Speaker###Peer Review Program Manager###Stormont Vail Health###Speaker: – Stormont Vail Health
### she/her/hers
8:45 AM – 9:45 AM ET
W204 - APP Privileging and Training: All That Is Hidden Will Be Made Clear
8:45 AM – 9:45 AM ET
W204 - APP Privileging and Training: All That Is Hidden Will Be Made ClearLocation: Regency QCredentialing/Privileging
Regina M. Plank, CPMSM (she/her/hers) – Parkland Health ### 1956160###Primary Presenter###Project Consultant###Parkland Health###Primary Presenter: – Parkland Health
### she/her/hers
8:45 AM – 9:45 AM ET
W205 - Compete, Accommodate or Avoid: Tips for MSPs to Respond to Conflict
8:45 AM – 9:45 AM ET
W205 - Compete, Accommodate or Avoid: Tips for MSPs to Respond to ConflictLocation: Regency S-V – Mount Sinai Health System
– Icahn School of Medicine at Mount Sinai, MSHS
– Mount Sinai Health System
Leadership/Professional Development
Anne Roberts, Esq., CPMSM, CPCS (she/her/hers) – Mount Sinai Health System ### 1956175###Primary Presenter###System Vice President, Medical Affairs Operations###Mount Sinai Health System###Primary Presenter: – Mount Sinai Health System
### she/her/hers @@@ Brijen J. Shah, MD – Icahn School of Medicine at Mount Sinai, MSHS ### 1956176###Speaker###VPMA, Associate Dean###Icahn School of Medicine at Mount Sinai, MSHS###Speaker: – Icahn School of Medicine at Mount Sinai, MSHS
### @@@ Jordan Gilels, MBA, CPMSM, CPCS (she/her/hers) – Mount Sinai Health System ### 1956201###Speaker###Sr. Director, Medical Staff Services###Mount Sinai Health System###Speaker: – Mount Sinai Health System
### she/her/hers
9:45 AM – 10:00 AM ET
B11 - Break
9:45 AM – 10:00 AM ET
AM Break in Regency Foyer
Location: Regency Foyer
10:00 AM – 11:00 AM ET
W301 - Becoming the Best Credentialing Delegate You Can Be
10:00 AM – 11:00 AM ET
W301 - Becoming the Best Credentialing Delegate You Can BeLocation: Regency O – UNIVERSITY OF UTAH HEALTH PLANS
– Verisys
Provider Enrollment
Charlene Frail-McGeever, MBA, CPCS (she/her/hers) – UNIVERSITY OF UTAH HEALTH PLANS ### 1956136###Primary Presenter###CREDENTIALING MANAGER AND CONSULTANT###UNIVERSITY OF UTAH HEALTH PLANS###Primary Presenter: – UNIVERSITY OF UTAH HEALTH PLANS
### she/her/hers @@@ Jennifer Gillespie, CHC, CHPC, CPMSM, CPCS – Verisys ### 1956206###Speaker###Corporate Compliance Officer###Verisys###Speaker: – Verisys
###
10:00 AM – 11:00 AM ET
W302 - Oh No They Didn’t! How to Address Unethical or Unprofessional Clinician Behavior
10:00 AM – 11:00 AM ET
W302 - Oh No They Didn’t! How to Address Unethical or Unprofessional Clinician BehaviorLocation: Regency P – CPEP, the Center for Personalized Education for Professionals
– CPEP, the Center for Personalized Education for Physicians
Credentialing/Privileging
Elizabeth (Beth) J. Korinek, MPH – CPEP, the Center for Personalized Education for Professionals ### 1956184###Speaker###CEO###CPEP, the Center for Personalized Education for Professionals###Speaker: – CPEP, the Center for Personalized Education for Professionals
### @@@ Alexis Angell, J.D. (she/her/hers) – CPEP, the Center for Personalized Education for Physicians ### 1956186###Primary Presenter###Shareholder###CPEP, the Center for Personalized Education for Physicians###Primary Presenter: – CPEP, the Center for Personalized Education for Physicians
### she/her/hers
10:00 AM – 11:00 AM ET
W303 - Legal Year in Review: Best and Better Practices for MSPs
10:00 AM – 11:00 AM ET
W303 - Legal Year in Review: Best and Better Practices for MSPsLocation: Regency R – Katten Muchin Rosenman LLP
Accreditation/Regulatory
Michael R. Callahan, Juris Doctor (he/him/his) – Katten Muchin Rosenman LLP ### 1956185###Primary Presenter###Senior Counsel###Katten Muchin Rosenman LLP###Primary Presenter: – Katten Muchin Rosenman LLP
### he/him/his
10:00 AM – 11:00 AM ET
W304 - Connect 4 – Winning the Credentialing, Privileging, Licensing, and Enrollment Application Management Challenge
10:00 AM – 11:00 AM ET
W304 - Connect 4 – Winning the Credentialing, Privileging, Licensing, and Enrollment Application Management ChallengeLocation: Regency Q – Chartis Clinical Quality Solutions
Credentialing/Privileging
Operational Management
Justine Spinosi, MBA, CPMSM, CPCS (she/her/hers) – Chartis Clinical Quality Solutions ### 1956170###Primary Presenter###Consultant###Chartis Clinical Quality Solutions###Primary Presenter: – Chartis Clinical Quality Solutions
### she/her/hers
10:00 AM – 11:00 AM ET
W305 - Benefits of Implementing Strong Data Governance: A Multimarket Approach
10:00 AM – 11:00 AM ET
W305 - Benefits of Implementing Strong Data Governance: A Multimarket ApproachLocation: Regency S-V – University of Toledo Medical Center
– Bon Secours Mercy Health
– Bon Secours Mercy Health
Healthcare Systems
Tracey Berry, BS, CPCS – University of Toledo Medical Center ### 1956163###Primary Presenter###Director, Medical Staff Office and CVO###University of Toledo Medical Center###Primary Presenter: – University of Toledo Medical Center
### @@@ Shavon Mitchell, BS, CPCS – Bon Secours Mercy Health ### 1956164###Speaker###CVO Operations Manager###Bon Secours Mercy Health###Speaker: – Bon Secours Mercy Health
### @@@ Michellene Kerr-Gordon, MBA, PMP (she/her/hers) – Bon Secours Mercy Health ### 1956165###Speaker###Manager, Care Delivery Program Management###Bon Secours Mercy Health###Speaker: – Bon Secours Mercy Health
### she/her/hers
11:15 AM – 12:30 PM ET
Key2 - Closing Keynote: Learn to Love the Turbulence: Create a Flight Plan for Your Goals
11:15 AM – 12:30 PM ET
Key2 - Closing Keynote: Learn to Love the Turbulence: Create a Flight Plan for Your GoalsLocation: Regency S-VKeynote
CE: 1.25 NAMSS CE Credits
Amelia Rose Earhart ### 1998468###Keynote Speaker###Around the world pilot, professional speaker and artist######Keynote Speaker:
###
