Tweets by NAMSS 47th Educational Conference & Exhibition - 2023

Full Schedule

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Mon, Sep 11
Tue, Sep 12
Wed, Sep 13

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Monday, September 11, 2023

8:00 AM – 9:45 AM ET

Opening Keynote: The Unstoppable You

Alex Weber

Keynote

Alex Weber ### 2002556###Keynote Speaker###International Keynote Speaker on Leadership and Peak Performance, a competitor on American Ninja Warrior, and an Award-Winning Entertainer for NBC, and more!######
Keynote Speaker: Alex Weber
###

10:15 AM – 11:15 AM ET

Can You Hear Me Now? How to Speak so That Administration Will Listen--Speaking the Language of Leadership

Julie A. Hatley, CPCS, CPMSM, FMSP (she/her/hers) – Mass General Brigham/Wentworth-Douglass Hospital

Debbie Kesselring, CPCS, CPMSM – Bartlett Regional Hospital

Leadership/Professional Development

Julie A. Hatley, CPCS, CPMSM, FMSP (she/her/hers) – Mass General Brigham/Wentworth-Douglass Hospital ### 1956194###Primary Presenter###Medical Staff Specialist###Mass General Brigham/Wentworth-Douglass Hospital###
Primary Presenter: Julie A. Hatley, CPCS, CPMSM, FMSP (she/her/hers) – Mass General Brigham/Wentworth-Douglass Hospital
### she/her/hers @@@ Debbie Kesselring, CPCS, CPMSM – Bartlett Regional Hospital ### 1956195###Speaker###Director of Medical Staff Services###Bartlett Regional Hospital###
Speaker: Debbie Kesselring, CPCS, CPMSM – Bartlett Regional Hospital
###

10:15 AM – 11:15 AM ET

Demystifying Lean and Kotter for Tomorrow's MSP: A Case Study in Change Management

Stefania Onofrio, BA – Centura Health

Jennifer Roybal, BA, MBA-HA (she/her/hers) – Centura Health

Sadia Homec, BS, PMP, Lean Certified, Change Management Certification – Centura Health

Leadership/Professional Development

Quality/Peer Review

Stefania Onofrio, BA – Centura Health ### 1956188###Primary Presenter###Peer Review Coordinator###Centura Health###
Primary Presenter: Stefania Onofrio, BA – Centura Health
### @@@ Jennifer Roybal, BA, MBA-HA (she/her/hers) – Centura Health ### 1956211###Speaker###Mult-Site Peer Review Coordinator###Centura Health###
Speaker: Jennifer Roybal, BA, MBA-HA (she/her/hers) – Centura Health
### she/her/hers @@@ Sadia Homec, BS, PMP, Lean Certified, Change Management Certification – Centura Health ### 1956212###Speaker###Senior Value Transformation Facilitator###Centura Health###
Speaker: Sadia Homec, BS, PMP, Lean Certified, Change Management Certification – Centura Health
###

10:15 AM – 11:15 AM ET

Mock Fair Hearing

John T. Synowicki, JD – Polsinelli

Erin Muellenberg,, JD, CPMSM, CPCS – Polsinelli

Credentialing/Privileging

John T. Synowicki, JD – Polsinelli ### 1956197###Primary Presenter###Shareholder###Polsinelli###
Primary Presenter: John T. Synowicki, JD – Polsinelli
### @@@ Erin Muellenberg,, JD, CPMSM, CPCS – Polsinelli ### 1956174###Speaker###Principal###Polsinelli###
Speaker: Erin Muellenberg,, JD, CPMSM, CPCS – Polsinelli
###

10:15 AM – 11:15 AM ET

New to Credentialing? Are You Lost? You Are Not Alone!

Maggie Palmer, MSA, CPCS, CPMSM – Parkland Health

Credentialing/Privileging

Maggie Palmer, MSA, CPCS, CPMSM – Parkland Health ### 1956190###Primary Presenter###Vice President###Parkland Health###
Primary Presenter: Maggie Palmer, MSA, CPCS, CPMSM – Parkland Health
###

10:15 AM – 11:15 AM ET

You Are in Control... Really ??

Rebecca Pontaski, MHA, DTM, CPMSM, CPCS, RHIT – Midland Quality Alliance

Neeraja Ganeshraj, MBA, MPH, CIC (she/her/hers) – Midland Quality Alliance

Provider Enrollment

Accreditation/Regulatory

Rebecca Pontaski, MHA, DTM, CPMSM, CPCS, RHIT – Midland Quality Alliance ### 1974098###Primary Presenter###Administrator###Midland Quality Alliance###
Primary Presenter: Rebecca Pontaski, MHA, DTM, CPMSM, CPCS, RHIT – Midland Quality Alliance
### @@@ Neeraja Ganeshraj, MBA, MPH, CIC (she/her/hers) – Midland Quality Alliance ### 1974099###Speaker###Quality and Safety Intergration Project Manager###Midland Quality Alliance###
Speaker: Neeraja Ganeshraj, MBA, MPH, CIC (she/her/hers) – Midland Quality Alliance
### she/her/hers

11:30 AM – 12:30 PM ET

Move to a Three Year Reappointment Cycle: To Change or Not to Change, That Is the Question??

Todd Sagin, MD, JD (he/him/his) – Sagin Healthcare Consulting

Janet Lynn Wilson, BS, FMSP, CPMSM, CPCS – JLWilson MedStaff Consulting, LLC

Credentialing/Privileging

Todd Sagin, MD, JD (he/him/his) – Sagin Healthcare Consulting ### 1956134###Primary Presenter###President and Medical Director###Sagin Healthcare Consulting###
Primary Presenter: Todd Sagin, MD, JD (he/him/his) – Sagin Healthcare Consulting
### he/him/his @@@ Janet Lynn Wilson, BS, FMSP, CPMSM, CPCS – JLWilson MedStaff Consulting, LLC ### 1956177###Speaker###President###JLWilson MedStaff Consulting, LLC###
Speaker: Janet Lynn Wilson, BS, FMSP, CPMSM, CPCS – JLWilson MedStaff Consulting, LLC
###

11:30 AM – 12:30 PM ET

Payer Enrollment Leadership: Measures & Metrics

Yesenia Servin, CPMSM, PESC (she/her/hers) – YS Credentialing, PLLC

Larry DeHoyos, CPCS, PESC (he/him/his) – Intelycare

Leadership/Professional Development

Provider Enrollment

Yesenia Servin, CPMSM, PESC (she/her/hers) – YS Credentialing, PLLC ### 1956142###Primary Presenter###Payer Enrollment Leader###YS Credentialing, PLLC###
Primary Presenter: Yesenia Servin, CPMSM, PESC (she/her/hers) – YS Credentialing, PLLC
### she/her/hers @@@ Larry DeHoyos, CPCS, PESC (he/him/his) – Intelycare ### 1956143###Speaker###Director, Credentialing###Intelycare###
Speaker: Larry DeHoyos, CPCS, PESC (he/him/his) – Intelycare
### he/him/his

1:45 PM – 2:45 PM ET

Dishing the Dirt – Navigating Physician Reporting Requirements and Discoverability of Records

Avery A. Schumacher, Esq., MHA (she/her/hers) – Epstein Becker & Green, P.C.

Steve Kleinman, Esq. – Epstein Becker & Green, P.C.

Credentialing/Privileging

Avery A. Schumacher, Esq., MHA (she/her/hers) – Epstein Becker & Green, P.C. ### 1956208###Speaker###Associate Attorney###Epstein Becker & Green, P.C.###
Speaker: Avery A. Schumacher, Esq., MHA (she/her/hers) – Epstein Becker & Green, P.C.
### she/her/hers @@@ Steve Kleinman, Esq. – Epstein Becker & Green, P.C. ### 1956202###Primary Presenter###Member of the Firm###Epstein Becker & Green, P.C.###
Primary Presenter: Steve Kleinman, Esq. – Epstein Becker & Green, P.C.
###

1:45 PM – 2:45 PM ET

Interactive Case Studies: How Would You Handle This One?

John T. Synowicki, JD – Polsinelli

Rebecca Hoyes

Credentialing/Privileging

John T. Synowicki, JD – Polsinelli ### 1956197###Primary Presenter###Shareholder###Polsinelli###
Primary Presenter: John T. Synowicki, JD – Polsinelli
### @@@ Rebecca Hoyes ### 1970645###Presenter#########
Presenter: Rebecca Hoyes
###

1:45 PM – 2:45 PM ET

The Role of the MSP in an HRO

Maggie Palmer, MSA, CPCS, CPMSM – Parkland Health

Operational Management

Maggie Palmer, MSA, CPCS, CPMSM – Parkland Health ### 1956190###Primary Presenter###Vice President###Parkland Health###
Primary Presenter: Maggie Palmer, MSA, CPCS, CPMSM – Parkland Health
###

1:45 PM – 2:45 PM ET

Understanding and Leveraging Differences of a Multi-generational Work Force (Part I)

Roxanne M. Chamberlain, MBA, FACHE, FMSP, CPMSM, CPCS, CPHQ (she/her/hers) – Baystate Health, Inc./NAMSS Instructor

Leadership/Professional Development

Roxanne M. Chamberlain, MBA, FACHE, FMSP, CPMSM, CPCS, CPHQ (she/her/hers) – Baystate Health, Inc./NAMSS Instructor ### 1956137###Primary Presenter###Senior Director, Medical Staff Services/NAMSS Instructor###Baystate Health, Inc./NAMSS Instructor###
Primary Presenter: Roxanne M. Chamberlain, MBA, FACHE, FMSP, CPMSM, CPCS, CPHQ (she/her/hers) – Baystate Health, Inc./NAMSS Instructor
### she/her/hers

3:00 PM – 4:00 PM ET

A Payer Enrollment Case Study: From Outsourced to In-house

Yesenia Servin, CPMSM, PESC (she/her/hers) – YS Credentialing, PLLC

Heidi J. Martinez, CPCS – Astria Health

Provider Enrollment

Yesenia Servin, CPMSM, PESC (she/her/hers) – YS Credentialing, PLLC ### 1956142###Primary Presenter###Payer Enrollment Leader###YS Credentialing, PLLC###
Primary Presenter: Yesenia Servin, CPMSM, PESC (she/her/hers) – YS Credentialing, PLLC
### she/her/hers @@@ Heidi J. Martinez, CPCS – Astria Health ### 1956147###Speaker###Director, Medical Staff Services and Payer Enrollment###Astria Health###
Speaker: Heidi J. Martinez, CPCS – Astria Health
###

3:00 PM – 4:00 PM ET

Tales of CVOtopia: Make Your Dreams of Centralization and Standardization a Reality!

Terrani Giesbret, PMP, CSM – Applied Statistics and Management

Stheffany De Lima, MHA – Beth Isreal Lahey Health

Jodi Smith, CPMSM – Beth Israel Lahey Health

Peter K. Dempsey, MD – Beth Israel Lahey Health

CVO

Healthcare Systems

Terrani Giesbret, PMP, CSM – Applied Statistics and Management ### 1956162###Primary Presenter###Director, Customer Success/Project Manager###Applied Statistics and Management###
Primary Presenter: Terrani Giesbret, PMP, CSM – Applied Statistics and Management
### @@@ Stheffany De Lima, MHA – Beth Isreal Lahey Health ### 1956204###Speaker###Database Manager, Credentials Verification Office###Beth Isreal Lahey Health###
Speaker: Stheffany De Lima, MHA – Beth Isreal Lahey Health
### @@@ Jodi Smith, CPMSM – Beth Israel Lahey Health ### 1956205###Speaker###Director, Credentials Verification Office###Beth Israel Lahey Health###
Speaker: Jodi Smith, CPMSM – Beth Israel Lahey Health
### @@@ Peter K. Dempsey, MD – Beth Israel Lahey Health ### 1956217###Speaker###CVO Medical Director###Beth Israel Lahey Health###
Speaker: Peter K. Dempsey, MD – Beth Israel Lahey Health
###

3:00 PM – 4:00 PM ET

Understanding and Leveraging Differences of a Multi-generational Work Force (Part II)

Roxanne M. Chamberlain, MBA, FACHE, FMSP, CPMSM, CPCS, CPHQ (she/her/hers) – Baystate Health, Inc./NAMSS

Leadership/Professional Development

Roxanne M. Chamberlain, MBA, FACHE, FMSP, CPMSM, CPCS, CPHQ (she/her/hers) – Baystate Health, Inc./NAMSS ### 1956139###Primary Presenter###Senior Director, Medical Staff Services/NAMSS Instructor###Baystate Health, Inc./NAMSS###
Primary Presenter: Roxanne M. Chamberlain, MBA, FACHE, FMSP, CPMSM, CPCS, CPHQ (she/her/hers) – Baystate Health, Inc./NAMSS
### she/her/hers

4:15 PM – 5:15 PM ET

Case Study: Using a Physician Coach Within the Medical Staff to Address Professionalism Issues

Amy Lyons, CPCS, CPMSM (she/her/hers) – Legacy Health

Lewis L. Low, MD – Legacy Health

Ellen Singer, MD (she/her/hers) – Legacy Health

Quality/Peer Review

Operational Management

Amy Lyons, CPCS, CPMSM (she/her/hers) – Legacy Health ### 1956171###Primary Presenter###Vice President, Physician Support Services###Legacy Health###
Primary Presenter: Amy Lyons, CPCS, CPMSM (she/her/hers) – Legacy Health
### she/her/hers @@@ Lewis L. Low, MD – Legacy Health ### 1956172###Speaker###Physician Development Coach###Legacy Health###
Speaker: Lewis L. Low, MD – Legacy Health
### @@@ Ellen Singer, MD (she/her/hers) – Legacy Health ### 1956173###Speaker###Physician Development Coach###Legacy Health###
Speaker: Ellen Singer, MD (she/her/hers) – Legacy Health
### she/her/hers

4:15 PM – 5:15 PM ET

EEOC V. Yale New Haven Hospital: An Update on the Litigation Involving Late Career Provider Policies

Rachael Harrington, Esq. – Procopio

Rick D. Barton, Esq. (he/him/his) – Procopio

Operational Management

Rachael Harrington, Esq. – Procopio ### 1956178###Speaker###Associate Attorney###Procopio###
Speaker: Rachael Harrington, Esq. – Procopio
### @@@ Rick D. Barton, Esq. (he/him/his) – Procopio ### 1956179###Primary Presenter###Of Counsel###Procopio###
Primary Presenter: Rick D. Barton, Esq. (he/him/his) – Procopio
### he/him/his

4:15 PM – 5:15 PM ET

Hiding in Plain Sight 2023: What You Don't Know Can Hurt You

Erin Muellenberg,, JD, CPMSM, CPCS – Polsinelli

Kay Brown, CPMSM, CPCS (she/her/hers) – Hartford Healthcare

Credentialing/Privileging

Erin Muellenberg,, JD, CPMSM, CPCS – Polsinelli ### 1956174###Primary Presenter###Principal###Polsinelli###
Primary Presenter: Erin Muellenberg,, JD, CPMSM, CPCS – Polsinelli
### @@@ Kay Brown, CPMSM, CPCS (she/her/hers) – Hartford Healthcare ### 1956196###Speaker###Director, Medical Staff Services East Region###Hartford Healthcare###
Speaker: Kay Brown, CPMSM, CPCS (she/her/hers) – Hartford Healthcare
### she/her/hers

4:15 PM – 5:15 PM ET

Other Duties as Assigned

Michelle Higgins, CPCS, CPMSM – HealthTrust Workforce Solutions

Kaysha Hervey, MHA, CPCS, CPMSM – HCA Healthcare

Operational Management

Michelle Higgins, CPCS, CPMSM – HealthTrust Workforce Solutions ### 1956227###Primary Presenter###Director of VPro Credentialing###HealthTrust Workforce Solutions###
Primary Presenter: Michelle Higgins, CPCS, CPMSM – HealthTrust Workforce Solutions
### @@@ Kaysha Hervey, MHA, CPCS, CPMSM – HCA Healthcare ### 1981539###Presenter###AVP, Professional Practice Advancement###HCA Healthcare###
Presenter: Kaysha Hervey, MHA, CPCS, CPMSM – HCA Healthcare
###

4:15 PM – 5:15 PM ET

Tomorrow's MSP: Staying Relevant in an Evolving World

Amy Madden, CPMSM, CPCS – ASM/MD-Staff

Stheffany De Lima, MHA – Beth Isreal Lahey Health

Leadership/Professional Development

Amy Madden, CPMSM, CPCS – ASM/MD-Staff ### 1956161###Speaker###VP, Client Services###ASM/MD-Staff###
Speaker: Amy Madden, CPMSM, CPCS – ASM/MD-Staff
### @@@ Stheffany De Lima, MHA – Beth Isreal Lahey Health ### 1956204###Speaker###Database Manager, Credentials Verification Office###Beth Isreal Lahey Health###
Speaker: Stheffany De Lima, MHA – Beth Isreal Lahey Health
###

Tuesday, September 12, 2023

8:00 AM – 9:00 AM ET

Good, Better, and Best Provider Enrollment Practices: Things You Should Know but No One Ever Told You

Michelle HB Brockschmitt, CPMSM, CPCS (she/her/hers) – Anders CPAs and Advisors

Heather Jordan, MBA – Springfield Clinic LLP

Provider Enrollment

Michelle HB Brockschmitt, CPMSM, CPCS (she/her/hers) – Anders CPAs and Advisors ### 1956215###Primary Presenter###Health Care Senior Consultant###Anders CPAs and Advisors###
Primary Presenter: Michelle HB Brockschmitt, CPMSM, CPCS (she/her/hers) – Anders CPAs and Advisors
### she/her/hers @@@ Heather Jordan, MBA – Springfield Clinic LLP ### 1956226###Speaker###Consultant, Medical Staff Services###Springfield Clinic LLP###
Speaker: Heather Jordan, MBA – Springfield Clinic LLP
###

8:00 AM – 9:00 AM ET

Leading Through the Continuous Swirl: How to Maintain Engagement and a High Functioning Team When Surrounded by Continuing Chaos

Amanda J. Walker, CPCS (she/her/hers) – Legacy Health

Jennifer Brand, MHA, CPCS (she/her/hers) – Member

Operational Management

Amanda J. Walker, CPCS (she/her/hers) – Legacy Health ### 1974096###Primary Presenter###Manager###Legacy Health###
Primary Presenter: Amanda J. Walker, CPCS (she/her/hers) – Legacy Health
### she/her/hers @@@ Jennifer Brand, MHA, CPCS (she/her/hers) – Member ### 1974097###Speaker###Credentialing Supervisor###Member###
Speaker: Jennifer Brand, MHA, CPCS (she/her/hers) – Member
### she/her/hers

8:00 AM – 9:00 AM ET

PAs & APRNS: Emerging Trends & FAQs for 2023

Tricia M. Marriott, PA-C, MPAS, MJ Health Law, CHC (she/her/hers) – University of Saint Joseph (CT)

Greg P. Thomas, PA-C Emeritus, MPH (he/him/his) – National Commission on Certification of Physician Assistants (NCCPA)

Credentialing/Privileging

Tricia M. Marriott, PA-C, MPAS, MJ Health Law, CHC (she/her/hers) – University of Saint Joseph (CT) ### 1956150###Primary Presenter###AssociateProfessor/Program Director & Dept Chair###University of Saint Joseph (CT)###
Primary Presenter: Tricia M. Marriott, PA-C, MPAS, MJ Health Law, CHC (she/her/hers) – University of Saint Joseph (CT)
### she/her/hers @@@ Greg P. Thomas, PA-C Emeritus, MPH (he/him/his) – National Commission on Certification of Physician Assistants (NCCPA) ### 1956151###Speaker###Strategic Advisor to the CEO###National Commission on Certification of Physician Assistants (NCCPA)###
Speaker: Greg P. Thomas, PA-C Emeritus, MPH (he/him/his) – National Commission on Certification of Physician Assistants (NCCPA)
### he/him/his

8:00 AM – 9:00 AM ET

Verify and Comply: CMS, TJC, NCQA, ACHC, and DNV Credentialing Standards Compared and Contrasted

Frances Ponsioen, CPMSM, CPCS – Chartis Clinical Quality Solutions

Stephanie M. Russell, BS, CPMSM, CPCS (she/her/hers) – Chartis Clinical Quality Solutions

Accreditation/Regulatory

Frances Ponsioen, CPMSM, CPCS – Chartis Clinical Quality Solutions ### 1956203###Primary Presenter###Senior Consultant & Senior Director###Chartis Clinical Quality Solutions###
Primary Presenter: Frances Ponsioen, CPMSM, CPCS – Chartis Clinical Quality Solutions
### @@@ Stephanie M. Russell, BS, CPMSM, CPCS (she/her/hers) – Chartis Clinical Quality Solutions ### 1956168###Speaker###Consultant###Chartis Clinical Quality Solutions###
Speaker: Stephanie M. Russell, BS, CPMSM, CPCS (she/her/hers) – Chartis Clinical Quality Solutions
### she/her/hers

9:15 AM – 10:15 AM ET

Be Careful What You Wish For. are You Ready to Navigate the Potentially Troubled Waters of a 3-year Reappointment Cycle?

Sally Pelletier, CPMSM, CPCS – Chartis

Mary J. Hoppa, MD, MBA – Chartis Clinical Quality Solutions

Credentialing/Privileging

Sally Pelletier, CPMSM, CPCS – Chartis ### 1956189###Primary Presenter###Chief Credentialing Officer###Chartis###
Primary Presenter: Sally Pelletier, CPMSM, CPCS – Chartis
### @@@ Mary J. Hoppa, MD, MBA – Chartis Clinical Quality Solutions ### 1956169###Speaker###Vice President of Bylaws and Governance###Chartis Clinical Quality Solutions###
Speaker: Mary J. Hoppa, MD, MBA – Chartis Clinical Quality Solutions
###

9:15 AM – 10:15 AM ET

How to Avoid a Negligent Credentialing Claim

Jonathan H. Burroughs, MD, MBA, FACHE, FAAPLL – The Burroughs Healthcare Consulting Network, Inc.

Credentialing/Privileging

Jonathan H. Burroughs, MD, MBA, FACHE, FAAPLL – The Burroughs Healthcare Consulting Network, Inc. ### 1956153###Primary Presenter###President and CEO###The Burroughs Healthcare Consulting Network, Inc.###
Primary Presenter: Jonathan H. Burroughs, MD, MBA, FACHE, FAAPLL – The Burroughs Healthcare Consulting Network, Inc.
###

9:15 AM – 10:15 AM ET

Leveraging Data to Break Structural Barriers

Melissa Walters, MHA, FMSP, CPMSM, CPCS – MedStar Health

Alex Matov, MBA – MedStar Health

CVO

Melissa Walters, MHA, FMSP, CPMSM, CPCS – MedStar Health ### 1956140###Primary Presenter###Assistant Vice President - Medical Staff Operations###MedStar Health###
Primary Presenter: Melissa Walters, MHA, FMSP, CPMSM, CPCS – MedStar Health
### @@@ Alex Matov, MBA – MedStar Health ### 1956198###Speaker###Program Director###MedStar Health###
Speaker: Alex Matov, MBA – MedStar Health
###

9:15 AM – 10:15 AM ET

The Empowered MSP: Equipping Yourself and Your Team with the Confidence and Skills to Deal with Challenging Clinicians

Amanda Olaogun (she/her/hers) – PBI Education

Alison M. Webster, MBA, CPCS, CPMSM, CPHQ (she/her/hers) – University of New Mexico Health

Leadership/Professional Development

Amanda Olaogun (she/her/hers) – PBI Education ### 1956138###Primary Presenter###Director of Communications###PBI Education###
Primary Presenter: Amanda Olaogun (she/her/hers) – PBI Education
### she/her/hers @@@ Alison M. Webster, MBA, CPCS, CPMSM, CPHQ (she/her/hers) – University of New Mexico Health ### 1956149###Speaker###Director, CVO & Medical Staff Affairs###University of New Mexico Health###
Speaker: Alison M. Webster, MBA, CPCS, CPMSM, CPHQ (she/her/hers) – University of New Mexico Health
### she/her/hers

9:15 AM – 10:15 AM ET

The Multifunctional MSP

Amanda D. Pierce, MBA, CPCS, CPMSM, PESC (she/her/hers) – Texas Health Harris Methodist Hospital Fort Worth

Operational Management

Amanda D. Pierce, MBA, CPCS, CPMSM, PESC (she/her/hers) – Texas Health Harris Methodist Hospital Fort Worth ### 1956144###Primary Presenter###Director, Medical Staff Services###Texas Health Harris Methodist Hospital Fort Worth###
Primary Presenter: Amanda D. Pierce, MBA, CPCS, CPMSM, PESC (she/her/hers) – Texas Health Harris Methodist Hospital Fort Worth
### she/her/hers

11:15 AM – 12:15 PM ET

A Seat at the Table

Dustin N. Jackson, MHA, CPCS, CPMSM (he/him/his) – MultiCare Health System

Leadership/Professional Development

Dustin N. Jackson, MHA, CPCS, CPMSM (he/him/his) – MultiCare Health System ### 1956141###Primary Presenter###System Director, Medical Staff Services###MultiCare Health System###
Primary Presenter: Dustin N. Jackson, MHA, CPCS, CPMSM (he/him/his) – MultiCare Health System
### he/him/his

11:15 AM – 12:15 PM ET

Building a Successful Team Post Merger

Tiffany A. Long, CPCS, CPMSM, FMSP – SteadyMD

Samantha Blanchard – SteadyMD

Operational Management

Tiffany A. Long, CPCS, CPMSM, FMSP – SteadyMD ### 1956148###Primary Presenter###Director, Licensing & Credentialing###SteadyMD###
Primary Presenter: Tiffany A. Long, CPCS, CPMSM, FMSP – SteadyMD
### @@@ Samantha Blanchard – SteadyMD ### 1956166###Speaker###Credentialing Manager###SteadyMD###
Speaker: Samantha Blanchard – SteadyMD
###

11:15 AM – 12:15 PM ET

Credentialing by Proxy: Embracing Flexibility in a Telehealth World

Frances Ponsioen, CPMSM, CPCS – Chartis Clinical Quality Solutions

Credentialing/Privileging

11:15 AM – 12:15 PM ET

Preparing for Delegation: Where Do I Start?

Heather Jordan, MBA – Springfield Clinic LLP

Michelle HB Brockschmitt, CPMSM, CPCS (she/her/hers) – Anders CPAs and Advisors

Provider Enrollment

Heather Jordan, MBA – Springfield Clinic LLP ### 1956226###Primary Presenter###Consultant, Medical Staff Services###Springfield Clinic LLP###
Primary Presenter: Heather Jordan, MBA – Springfield Clinic LLP
### @@@ Michelle HB Brockschmitt, CPMSM, CPCS (she/her/hers) – Anders CPAs and Advisors ### 1956215###Speaker###Health Care Senior Consultant###Anders CPAs and Advisors###
Speaker: Michelle HB Brockschmitt, CPMSM, CPCS (she/her/hers) – Anders CPAs and Advisors
### she/her/hers

1:30 PM – 2:30 PM ET

Adapting to Change with a New Point of View: the Provider Experience

Dwaina C. Humphries, CPMSM, CPCS – Novant Health Credentialing & Medical Staff Operations

Jami Pinkert, MHA, CPMSM, CPCS (she/her/hers) – Novant Health, Inc.

Leadership/Professional Development

Dwaina C. Humphries, CPMSM, CPCS – Novant Health Credentialing & Medical Staff Operations ### 1956145###Primary Presenter###Training & QA Coordinator, Sr.###Novant Health Credentialing & Medical Staff Operations###
Primary Presenter: Dwaina C. Humphries, CPMSM, CPCS – Novant Health Credentialing & Medical Staff Operations
### @@@ Jami Pinkert, MHA, CPMSM, CPCS (she/her/hers) – Novant Health, Inc. ### 1956146###Speaker###Sr. Director, Provider Experience & Med Staff Operations###Novant Health, Inc.###
Speaker: Jami Pinkert, MHA, CPMSM, CPCS (she/her/hers) – Novant Health, Inc.
### she/her/hers

1:30 PM – 2:30 PM ET

Impactful Conversations: The Talks That Save Careers, a Fireside Chat

Sara Cameron, CPMSM, CPCS (she/her/hers) – MDReview, A Hardenbergh Company

Donald J. Lefkowits, MD, FACEP (he/him/his) – MDReview, A Hardenbergh Company

Mark A. Smith, MD, MBA – The Hardenbergh Group

Leadership/Professional Development

Sara Cameron, CPMSM, CPCS (she/her/hers) – MDReview, A Hardenbergh Company ### 1956180###Primary Presenter###Director, Client Services & Senior Consultant###MDReview, A Hardenbergh Company###
Primary Presenter: Sara Cameron, CPMSM, CPCS (she/her/hers) – MDReview, A Hardenbergh Company
### she/her/hers @@@ Donald J. Lefkowits, MD, FACEP (he/him/his) – MDReview, A Hardenbergh Company ### 1956182###Speaker###Executive Medical Director###MDReview, A Hardenbergh Company###
Speaker: Donald J. Lefkowits, MD, FACEP (he/him/his) – MDReview, A Hardenbergh Company
### he/him/his @@@ Mark A. Smith, MD, MBA – The Hardenbergh Group ### 1956183###Speaker###Chief Medical Officer###The Hardenbergh Group###
Speaker: Mark A. Smith, MD, MBA – The Hardenbergh Group
###

1:30 PM – 2:30 PM ET

Mitigating Risk: Addressing Clinical Performance Concerns in a Distracted World

Elizabeth (Beth) J. Korinek, MPH – CPEP, the Center for Personalized Education for Professionals

Sally Pelletier, CPMSM, CPCS – Chartis

Credentialing/Privileging

Elizabeth (Beth) J. Korinek, MPH – CPEP, the Center for Personalized Education for Professionals ### 1956184###Primary Presenter###CEO###CPEP, the Center for Personalized Education for Professionals###
Primary Presenter: Elizabeth (Beth) J. Korinek, MPH – CPEP, the Center for Personalized Education for Professionals
### @@@ Sally Pelletier, CPMSM, CPCS – Chartis ### 1956189###Speaker###Chief Credentialing Officer###Chartis###
Speaker: Sally Pelletier, CPMSM, CPCS – Chartis
###

1:30 PM – 2:30 PM ET

What Every Medical Staff Services Professional Needs to Know About Healthcare Finance

Jonathan H. Burroughs, MD, MBA, FACHE, FAAPLL – The Burroughs Healthcare Consulting Network, Inc.

Leadership/Professional Development

3:15 PM – 4:15 PM ET

Get Comfortable with Being Uncomfortable: The Importance of Discomfort and Professional Growth

Louise Canlas, BA, CPCS, CPMSM (she/her/hers) – The Wright Center for Community Health

Leadership/Professional Development

Louise Canlas, BA, CPCS, CPMSM (she/her/hers) – The Wright Center for Community Health ### 1956222###Primary Presenter###Credentialing Specialist###The Wright Center for Community Health###
Primary Presenter: Louise Canlas, BA, CPCS, CPMSM (she/her/hers) – The Wright Center for Community Health
### she/her/hers

3:15 PM – 4:15 PM ET

The Physician Leader and MSP: Teamwork, Partnership and Collaboration – A Candid Conversation

Lisa L. Velasco, MSM, LPTA, FMSP, CPMSM, CPCS (she/her/hers) – The Hardenbergh Group, Inc.

Mark A. Smith, MD, MBA – The Hardenbergh Group

Donald J. Lefkowits, MD, FACEP (he/him/his) – MDReview, A Hardenbergh Company

Leadership/Professional Development

Lisa L. Velasco, MSM, LPTA, FMSP, CPMSM, CPCS (she/her/hers) – The Hardenbergh Group, Inc. ### 1956225###Primary Presenter###Senior Director of Professional Services, Consultant, Thought Leader###The Hardenbergh Group, Inc.###
Primary Presenter: Lisa L. Velasco, MSM, LPTA, FMSP, CPMSM, CPCS (she/her/hers) – The Hardenbergh Group, Inc.
### she/her/hers @@@ Mark A. Smith, MD, MBA – The Hardenbergh Group ### 1956183###Speaker###Chief Medical Officer###The Hardenbergh Group###
Speaker: Mark A. Smith, MD, MBA – The Hardenbergh Group
### @@@ Donald J. Lefkowits, MD, FACEP (he/him/his) – MDReview, A Hardenbergh Company ### 1956182###Speaker###Executive Medical Director###MDReview, A Hardenbergh Company###
Speaker: Donald J. Lefkowits, MD, FACEP (he/him/his) – MDReview, A Hardenbergh Company
### he/him/his

4:30 PM – 5:30 PM ET

Conquering Credentialing Challenges with NCQA

tandeece mazloum, MHA – NCQA

Gerald Stewart, MHA – NCQA

Accreditation/Regulatory

tandeece mazloum, MHA – NCQA ### 1956191###Primary Presenter###Policy Manager###NCQA###
Primary Presenter: tandeece mazloum, MHA – NCQA
### @@@ Gerald Stewart, MHA – NCQA ### 1956192###Speaker###Senior Policy Manager###NCQA###
Speaker: Gerald Stewart, MHA – NCQA
###

4:30 PM – 5:30 PM ET

Multi-state Licensing 101

Tiffany A. Long, CPCS, CPMSM, FMSP – SteadyMD

Credentialing/Privileging

4:30 PM – 5:30 PM ET

SHOWWW ME THE REVENUE! How AI Is Improving Our World!

Joseph Travagline, MS, RHIA – MedStar Health

CVO

Joseph Travagline, MS, RHIA – MedStar Health ### 1956219###Primary Presenter###System Director CVO Provider Credentialing###MedStar Health###
Primary Presenter: Joseph Travagline, MS, RHIA – MedStar Health
###

4:30 PM – 5:30 PM ET

Team Building: The Five Pillars of Effective Team

Inna Voskresensky, CPCS, CPMSM, MHA – MGB CCO

Leadership/Professional Development

Inna Voskresensky, CPCS, CPMSM, MHA – MGB CCO ### 1956157###Primary Presenter###Medical Staff Specialist###MGB CCO###
Primary Presenter: Inna Voskresensky, CPCS, CPMSM, MHA – MGB CCO
###

4:30 PM – 5:30 PM ET

Unlocking Your Potential: Developing a Growth Mindset, Goal Setting, and Executive Presence

Kendra S. Zepeda, CPCS, CPMSM – Parallon/HCA

Leadership/Professional Development

Kendra S. Zepeda, CPCS, CPMSM – Parallon/HCA ### 1956220###Primary Presenter###Assistant Vice President###Parallon/HCA###
Primary Presenter: Kendra S. Zepeda, CPCS, CPMSM – Parallon/HCA
###

Wednesday, September 13, 2023

7:30 AM – 8:30 AM ET

Commercial CVO’s: Friend, Foe or Both?

Mark Hirschhorn, CPCS – Andros Technologies Inc.

Jamie Kates, MHA, CPCS (she/her/hers) – andros Technologies Inc

CVO

Mark Hirschhorn, CPCS – Andros Technologies Inc. ### 1956154###Primary Presenter###MR###Andros Technologies Inc. ###
Primary Presenter: Mark Hirschhorn, CPCS – Andros Technologies Inc.
### @@@ Jamie Kates, MHA, CPCS (she/her/hers) – andros Technologies Inc ### 1956155###Speaker###Senior Compliance Manager###andros Technologies Inc###
Speaker: Jamie Kates, MHA, CPCS (she/her/hers) – andros Technologies Inc
### she/her/hers

7:30 AM – 8:30 AM ET

Help! We Need More Resources! How to Get the Support You Need

Anne Roberts, Esq., CPMSM, CPCS – Mount Sinai Health System

Brijen J. Shah, MD – Icahn School of Medicine at Mount Sinai, MSHS

Operational Management

7:30 AM – 8:30 AM ET

Medical Staff Bylaws - Best Practices to Ensure Regulatory Compliance

Michael R. Callahan, Juris Doctor (he/him/his) – Katten Muchin Rosenman LLP

Accreditation/Regulatory

Michael R. Callahan, Juris Doctor (he/him/his) – Katten Muchin Rosenman LLP ### 1956185###Primary Presenter###Senior Counsel###Katten Muchin Rosenman LLP###
Primary Presenter: Michael R. Callahan, Juris Doctor (he/him/his) – Katten Muchin Rosenman LLP
### he/him/his

8:45 AM – 9:45 AM ET

APP Privileging and Training: All That Is Hidden Will Be Made Clear

Regina M. Plank, CPMSM (she/her/hers) – Parkland Health

Credentialing/Privileging

Regina M. Plank, CPMSM (she/her/hers) – Parkland Health ### 1956160###Primary Presenter###Project Consultant###Parkland Health###
Primary Presenter: Regina M. Plank, CPMSM (she/her/hers) – Parkland Health
### she/her/hers

8:45 AM – 9:45 AM ET

Compete, Accommodate or Avoid: Tips for MSPs to Respond to Conflict

Anne Roberts, Esq., CPMSM, CPCS – Mount Sinai Health System

Brijen J. Shah, MD – Icahn School of Medicine at Mount Sinai, MSHS

Jordan Gilels, MBA, CPMSM, CPCS (she/her/hers) – Mount Sinai Health System

Leadership/Professional Development

Anne Roberts, Esq., CPMSM, CPCS – Mount Sinai Health System ### 1956175###Primary Presenter###System Vice President, Medical Affairs Operations###Mount Sinai Health System###
Primary Presenter: Anne Roberts, Esq., CPMSM, CPCS – Mount Sinai Health System
### @@@ Brijen J. Shah, MD – Icahn School of Medicine at Mount Sinai, MSHS ### 1956176###Speaker###VPMA, Associate Dean###Icahn School of Medicine at Mount Sinai, MSHS###
Speaker: Brijen J. Shah, MD – Icahn School of Medicine at Mount Sinai, MSHS
### @@@ Jordan Gilels, MBA, CPMSM, CPCS (she/her/hers) – Mount Sinai Health System ### 1956201###Speaker###Sr. Director, Medical Staff Services###Mount Sinai Health System###
Speaker: Jordan Gilels, MBA, CPMSM, CPCS (she/her/hers) – Mount Sinai Health System
### she/her/hers

8:45 AM – 9:45 AM ET

Switching Gears: Understanding Provider Enrollment with a Credentialing/Privileging Mindset

Monica L. Martin, CPCS (she/her/hers) – Central Nephrology Clinic

Provider Enrollment

Monica L. Martin, CPCS (she/her/hers) – Central Nephrology Clinic ### 1956207###Primary Presenter###Administrator###Central Nephrology Clinic###
Primary Presenter: Monica L. Martin, CPCS (she/her/hers) – Central Nephrology Clinic
### she/her/hers

10:00 AM – 11:00 AM ET

Becoming the Best Credentialing Delegate You Can Be

Charlene Frail-McGeever, MBA, CPCS (she/her/hers) – UNIVERSITY OF UTAH HEALTH PLANS

Jennifer Gillespie, CHC, CHPC, CPMSM, CPCS – Verisys

Provider Enrollment

Charlene Frail-McGeever, MBA, CPCS (she/her/hers) – UNIVERSITY OF UTAH HEALTH PLANS ### 1956136###Primary Presenter###CREDENTIALING MANAGER AND CONSULTANT###UNIVERSITY OF UTAH HEALTH PLANS###
Primary Presenter: Charlene Frail-McGeever, MBA, CPCS (she/her/hers) – UNIVERSITY OF UTAH HEALTH PLANS
### she/her/hers @@@ Jennifer Gillespie, CHC, CHPC, CPMSM, CPCS – Verisys ### 1956206###Speaker###Corporate Compliance Officer###Verisys###
Speaker: Jennifer Gillespie, CHC, CHPC, CPMSM, CPCS – Verisys
###

10:00 AM – 11:00 AM ET

Benefits of Implementing Strong Data Governance: A Multimarket Approach

Tracey Berry, BS, CPCS – Bon Secours Mercy Health

Shavon Mitchell, BS, CPCS – Bon Secours Mercy Health

Michellene Kerr-Gordon, MBA, PMP (she/her/hers) – Bon Secours Mercy Health

Healthcare Systems

Tracey Berry, BS, CPCS – Bon Secours Mercy Health ### 1956163###Primary Presenter###CVO Operations Manager###Bon Secours Mercy Health###
Primary Presenter: Tracey Berry, BS, CPCS – Bon Secours Mercy Health
### @@@ Shavon Mitchell, BS, CPCS – Bon Secours Mercy Health ### 1956164###Speaker###CVO Operations Manager###Bon Secours Mercy Health###
Speaker: Shavon Mitchell, BS, CPCS – Bon Secours Mercy Health
### @@@ Michellene Kerr-Gordon, MBA, PMP (she/her/hers) – Bon Secours Mercy Health ### 1956165###Speaker###Manager, Care Delivery Program Management###Bon Secours Mercy Health###
Speaker: Michellene Kerr-Gordon, MBA, PMP (she/her/hers) – Bon Secours Mercy Health
### she/her/hers

10:00 AM – 11:00 AM ET

Connect 4 – Winning the Credentialing, Privileging, Licensing, and Enrollment Application Management Challenge

Alicia I. Mendez (She/Her/They) – Chartis, Clinical Quality Solutions

Justine Spinosi, MBA, CPMSM, CPCS (she/her/hers) – Chartis Clinical Quality Solutions

Operational Management

Alicia I. Mendez (She/Her/They) – Chartis, Clinical Quality Solutions ### 1956209###Primary Presenter###Senior Consultant###Chartis, Clinical Quality Solutions###
Primary Presenter: Alicia I. Mendez (She/Her/They) – Chartis, Clinical Quality Solutions
### She/Her/They @@@ Justine Spinosi, MBA, CPMSM, CPCS (she/her/hers) – Chartis Clinical Quality Solutions ### 1956170###Speaker###Consultant###Chartis Clinical Quality Solutions###
Speaker: Justine Spinosi, MBA, CPMSM, CPCS (she/her/hers) – Chartis Clinical Quality Solutions
### she/her/hers

10:00 AM – 11:00 AM ET

Legal Year in Review: Best and Better Practices for MSPs

Michael R. Callahan, Juris Doctor (he/him/his) – Katten Muchin Rosenman LLP

Accreditation/Regulatory

10:00 AM – 11:00 AM ET

Oh No They Didn’t! How to Address Unethical or Unprofessional Clinician Behavior

Elizabeth (Beth) J. Korinek, MPH – CPEP, the Center for Personalized Education for Professionals

Alexis Angell, J.D. (she/her/hers) – CPEP, the Center for Personalized Education for Physicians

Credentialing/Privileging

Elizabeth (Beth) J. Korinek, MPH – CPEP, the Center for Personalized Education for Professionals ### 1956184###Speaker###CEO###CPEP, the Center for Personalized Education for Professionals###
Speaker: Elizabeth (Beth) J. Korinek, MPH – CPEP, the Center for Personalized Education for Professionals
### @@@ Alexis Angell, J.D. (she/her/hers) – CPEP, the Center for Personalized Education for Physicians ### 1956186###Primary Presenter###Shareholder###CPEP, the Center for Personalized Education for Physicians###
Primary Presenter: Alexis Angell, J.D. (she/her/hers) – CPEP, the Center for Personalized Education for Physicians
### she/her/hers

11:15 AM – 12:30 PM ET

Closing Keynote: Learn to Love the Turbulence: Create a Flight Plan for Your Goals

Amelia Rose Earhart

Keynote

Amelia Rose Earhart ### 1998468###Keynote Speaker###Around the world pilot, professional speaker and artist######
Keynote Speaker: Amelia Rose Earhart
###