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Please find the virtual session materials listed below. 

Reminder: Any session related materials (slides or handouts) may not be shared without express permission from the speaker(s)

Session Date Time Speakers Download slides:
M103 - Can You Hear Me Now? How to Speak so That Administration Will Listen--Speaking the Language of Leadership 9/11/2023 10:15 AM – 11:15 AM ET Julie A. Hatley, CPCS, CPMSM, FMSP and 
Debbie Kesselring, CPCS, CPMSM
M203 - Made to Measure - Informal Remediation, Corrective Action, and Fair Hearings 9/11/2023 11:30 AM – 12:30 PM ET
Avery A. Schumacher, Esq., MHA & Jeremy Morris, Esq.
M303 - The Role of the MSP in an HRO 9/11/2023 1:45 PM – 2:45 PM ET Maggie Palmer, MSA, CPCS, CPMSM  Download
M403 - A Payer Enrollment Case Study: From Outsourced to In-house 9/11/2023 3:00 PM – 4:00 PM ET Yesenia Servin, CPMSM, PESC and  Heidi J. Martinez, CPCS  Download

M503 - Case Study: Using a Physician Coach Within the Medical Staff to Address Professionalism Issues 9/11/2023 4:15 PM – 5:15 PM ET Amy Lyons, CPCS, CPMSM; Lewis L. Low, MD; and 
Ellen Singer, MD
T103 - Verify and Comply: CMS, TJC, NCQA, ACHC, and DNV Credentialing Standards Compared and Contrasted 9/12/2023 8:00 AM – 9:00 AM ET Frances Ponsioen, CPMSM, CPCS and 
Stephanie M. Russell, BS, CPMSM, CPCS
T203 - Be Careful What You Wish For. are You Ready to Navigate the Potentially Troubled Waters of a 3-year Reappointment Cycle? 9/12/2023 9:15 AM – 10:15 AM ET Sally Pelletier, CPMSM, CPCS and Mary J. Hoppa, MD, MBA   Download

T303 - Are You Ready for Integration? Spreadsheets, Databases, Oh My!!! 9/12/2023 11:15 AM – 12:15 PM ET Cheryl Cisneros, RN, BSN, CPCS, CPMSM  Download
T403 - Impactful Conversations: The Talks That Save Careers, a Fireside Chat 9/12/2023 1:30 PM – 2:30 PM ET Sara Cameron, CPMSM, CPCS; 
Donald J. Lefkowits, MD, FACEP; and
Mark A. Smith, MD, MBA 
T503 - Get Comfortable with Being Uncomfortable: The Importance of Discomfort and Professional Growth 9/12/2023  3:15 PM – 4:15 PM ET Louise Canlas, BA, CPCS, CPMSM  Download
T603 - SHOWWW ME THE REVENUE! How AI Is Improving Our World! 9/12/2023 4:30 PM – 5:30 PM ET Joseph Travagline, MS, RHIA  Download
W103 - Commercial CVO’s: Friend, Foe or Both? 9/13/2023 7:30 AM – 8:30 AM ET
Mark Hirschhorn, CPCS and Jamie Kates, MHA, CPCS
W203 - Tying it Together Quality, Patient Safety & Peer Review 9/13/2023 8:45 AM – 9:45 AM ET Karen S. Reed-Coffman, MBA, CPMSM, CPCS; 
Kimberly Brey, MD; and Tiffany L. Lambeth, BSN, RN


Handout 2
W303 - Legal Year in Review: Best and Better Practices for MSPs 9/13/2023 10:00 AM – 11:00 AM ET Michael R. Callahan, JD  Download