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Tweets by NAMSS 47th Educational Conference & Exhibition - 2
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Analytical Thinking
Monday, Sep 11th
10:15 AM – 11:15 AM
ET
M102 - Mock Fair Hearing
Location: Regency P
John T. Synowicki, JD
– Polsinelli
Erin Muellenberg, JD, CPMSM, CPCS
– Polsinelli
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Monday, Sep 11th
10:15 AM – 11:15 AM
ET
M104 - New to Credentialing? Are You Lost? You Are Not Alone!
Location: Regency Q
Maggie Palmer, MSA, CPCS, CPMSM
– Parkland Health
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Monday, Sep 11th
10:15 AM – 11:15 AM
ET
M105 - Demystifying Lean and Kotter for Tomorrow's MSP®: A Case Study in Change Management
Location: Regency S-V
Stefania Onofrio, BA
– ASM
Jennifer Roybal, BA, MBA-HA (she/her/hers)
– AdventHealth
Sadia N. Homec, BS, PMP, Lean Certified, Change Management Certification
– CommonSpirit Health
Leadership/Professional Development
Quality/Peer Review
CE: 1 NAMSS CE Credits
Monday, Sep 11th
11:30 AM – 12:30 PM
ET
M201 - NAMSS' Leadership Self-nomination Process - It's All About YOU!
Location: Regency O
Diana K. Hall, CPCS CPMSM FMSP (she/her/hers)
– Children's Healthcare of Atlanta
Gina Mortensen, BS, CPMSM, CPCS, RHIT, FMSP (she/her/hers)
– Banner Health
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Monday, Sep 11th
11:30 AM – 12:30 PM
ET
M205 - Payer Enrollment Leadership: Measures & Metrics
Location: Regency S-V
Yesenia Servin, CPMSM, PESC (she/her/hers)
– YS Credentialing, PLLC
Larry DeHoyos, CPCS, PESC (he/him/his)
– Intelycare
Leadership/Professional Development
Provider Enrollment
CE: 1 NAMSS CE Credits
Monday, Sep 11th
1:45 PM – 2:45 PM
ET
M301 - Dishing the Dirt – Navigating Physician Reporting Requirements and Discoverability of Records
Location: Regency O
Avery A. Schumacher, Esq., MHA (she/her/hers)
– Epstein Becker & Green, P.C.
Steve Kleinman, Esq.
– Epstein Becker & Green, P.C.
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Monday, Sep 11th
1:45 PM – 2:45 PM
ET
M302 - Ignore, Manage, Report? how Do You Address Physicians Who Resign with Red Flags??
Location: Regency P
Janet Lynn Wilson, BS, FMSP, CPMSM, CPCS
– JLWilson MedStaff Consulting, LLC
Healthcare Systems
CE: 1 NAMSS CE Credits
Monday, Sep 11th
1:45 PM – 2:45 PM
ET
M303 - The Role of the MSP in an HRO
Location: Regency R
Maggie Palmer, MSA, CPCS, CPMSM
– Parkland Health
Operational Management
CE: 1 NAMSS CE Credits
Monday, Sep 11th
1:45 PM – 2:45 PM
ET
M305 - Interactive Case Studies: How Would You Handle This One?
Location: Regency S-V
John T. Synowicki, JD
– Polsinelli
Rebecca B. Hoyes, JD (she/her/hers)
– Polsinelli LLP
Leadership/Professional Development
Operational Management
CE: 1 NAMSS CE Credits
Monday, Sep 11th
3:00 PM – 4:00 PM
ET
M403 - A Payer Enrollment Case Study: From Outsourced to In-house
Location: Regency R
Yesenia Servin, CPMSM, PESC (she/her/hers)
– YS Credentialing, PLLC
Heidi J. Martinez, CPCS
– Astria Health
Provider Enrollment
CE: 1 NAMSS CE Credits
Monday, Sep 11th
4:15 PM – 5:15 PM
ET
M502 - Hiding in Plain Sight 2023: What You Don't Know Can Hurt You
Location: Regency P
Erin Muellenberg, JD, CPMSM, CPCS
– Polsinelli
Kay Brown, CPMSM, CPCS (she/her/hers)
– Hartford Healthcare
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Monday, Sep 11th
4:15 PM – 5:15 PM
ET
M503 - Case Study: Using a Physician Coach Within the Medical Staff to Address Professionalism Issues
Location: Regency R
Amy Lyons, CPCS, CPMSM (she/her/hers)
– Methodist Health System
Lewis L. Low, MD
– Legacy Health
Ellen Singer, MD (she/her/hers)
– Legacy Health
Quality/Peer Review
Operational Management
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
8:00 AM – 9:00 AM
ET
T102 - Good, Better, and Best Provider Enrollment Practices: Things You Should Know but No One Ever Told You
Location: Regency P
Michelle HB Brockschmitt, CPMSM, CPCS (she/her/hers)
– Anders CPAs and Advisors
Heather Jordan, MBA
– Springfield Clinic LLP
Provider Enrollment
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
8:00 AM – 9:00 AM
ET
T103 - Verify and Comply: CMS, TJC, NCQA, ACHC, and DNV Credentialing Standards Compared and Contrasted
Location: Regency R
Frances Ponsioen, CPMSM, CPCS
– Chartis Clinical Quality Solutions
Stephanie M. Russell, BS, CPMSM, CPCS (she/her/hers)
– Chartis Clinical Quality Solutions
Accreditation/Regulatory
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
8:00 AM – 9:00 AM
ET
T105 - NPDB: Is It Reportable? The Live Version
Location: Regency S-V
David Loewenstein
– National Practitioner Data Bank (HRSA)
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
9:15 AM – 10:15 AM
ET
T202 - Leveraging Data to Break Structural Barriers
Location: Regency P
Melissa Walters, MHA, FMSP, CPMSM, CPCS
– MedStar Health
Alex Matov, MBA
– MedStar Health
CVO
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
9:15 AM – 10:15 AM
ET
T203 - Be Careful What You Wish For. are You Ready to Navigate the Potentially Troubled Waters of a 3-year Reappointment Cycle?
Location: Regency R
Sally Pelletier, CPMSM, CPCS
– Chartis
Mary J. Hoppa, MD, MBA
– Chartis Clinical Quality Solutions
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
11:15 AM – 12:15 PM
ET
T301 - Preparing for Delegation: Where Do I Start?
Location: Regency O
Heather Jordan, MBA
– Springfield Clinic LLP
Michelle HB Brockschmitt, CPMSM, CPCS (she/her/hers)
– Anders CPAs and Advisors
Provider Enrollment
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
11:15 AM – 12:15 PM
ET
T302 - Credentialing by Proxy: Embracing Flexibility in a Telehealth World
Location: Regency P
Frances Ponsioen, CPMSM, CPCS
– Chartis Clinical Quality Solutions
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
11:15 AM – 12:15 PM
ET
T303 - Are You Ready for Integration? Spreadsheets, Databases, Oh My!!!
Location: Regency R
Cheryl Cisneros, RN, BSN, CPCS, CPMSM
– Cheryl Cisneros, Independent Consultant
Provider Enrollment
Healthcare Systems
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
11:15 AM – 12:15 PM
ET
T305 - Building a Successful Team Post Merger
Location: Regency S-V
Tiffany A. Long, CPCS, CPMSM, FMSP
– SteadyMD
Samantha Blanchard
– SteadyMD
Operational Management
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
1:30 PM – 2:30 PM
ET
T403 - Impactful Conversations: The Talks That Save Careers, a Fireside Chat
Location: Regency R
Sara Cameron, CPMSM, CPCS (she/her/hers)
– MDReview, A Hardenbergh Company
Donald J. Lefkowits, MD, FACEP (he/him/his)
– MDReview, A Hardenbergh Company
Mark A. Smith, MD, MBA
– The Hardenbergh Group
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
1:30 PM – 2:30 PM
ET
T404 - CAQH Credentialing and Provider Directory Update
Location: Regency Q
David Colon-Margolies (he/him/his)
– CAQH
Credentialing/Privileging
Provider Enrollment
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
3:15 PM – 4:15 PM
ET
T503 - Get Comfortable with Being Uncomfortable: The Importance of Discomfort and Professional Growth
Location: Regency R
Louise Canlas, BA, CPCS, CPMSM (she/her/hers)
– The Wright Center for Community Health
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
3:15 PM – 4:15 PM
ET
T505 - The Physician Leader and MSP: Teamwork, Partnership and Collaboration – A Candid Conversation
Location: Regency S-V
Lisa L. Velasco, MSM, LPTA, FMSP, CPMSM, CPCS (she/her/hers)
– The Hardenbergh Group, Inc.
Mark A. Smith, MD, MBA
– The Hardenbergh Group
Donald J. Lefkowits, MD, FACEP (he/him/his)
– MDReview, A Hardenbergh Company
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
4:30 PM – 5:30 PM
ET
T602 - Unlocking Your Potential: Developing a Growth Mindset, Goal Setting, and Executive Presence
Location: Regency P
Kendra S. Zepeda, CPCS, CPMSM
– Parallon/HCA
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
7:30 AM – 8:30 AM
ET
W101 - Medical Staff Bylaws - Best Practices to Ensure Regulatory Compliance
Location: Regency O
Michael R. Callahan, Juris Doctor (he/him/his)
– Katten Muchin Rosenman LLP
Accreditation/Regulatory
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
7:30 AM – 8:30 AM
ET
W102 - The Value of ABMS Board Certification
Location: Regency P
Jennifer Michael, MHSA
– American Board of Medical Specialties
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
7:30 AM – 8:30 AM
ET
W104 - Help! We Need More Resources! How to Get the Support You Need
Location: Regency Q
Anne Roberts, Esq., CPMSM, CPCS (she/her/hers)
– Mount Sinai Health System
Brijen J. Shah, MD
– Icahn School of Medicine at Mount Sinai, MSHS
Operational Management
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
8:45 AM – 9:45 AM
ET
W201 - Switching Gears: Understanding Provider Enrollment with a Credentialing/Privileging Mindset
Location: Regency O
Monica L. Martin, CPCS (she/her/hers)
– Central Nephrology Clinic
Provider Enrollment
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
8:45 AM – 9:45 AM
ET
W203 - Tying it Together Quality, Patient Safety & Peer Review
Location: Regency R
Karen S. Reed-Coffman, MBA, CPMSM, CPCS
– Stormont Vail Health
Kimberly Brey, MD
– Stormont Vail Health
Tiffany L. Lambeth, BSN, RN (she/her/hers)
– Stormont Vail Health
Healthcare Systems
Quality/Peer Review
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
8:45 AM – 9:45 AM
ET
W204 - APP Privileging and Training: All That Is Hidden Will Be Made Clear
Location: Regency Q
Regina M. Plank, CPMSM (she/her/hers)
– Parkland Health
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
8:45 AM – 9:45 AM
ET
W205 - Compete, Accommodate or Avoid: Tips for MSPs to Respond to Conflict
Location: Regency S-V
Anne Roberts, Esq., CPMSM, CPCS (she/her/hers)
– Mount Sinai Health System
Brijen J. Shah, MD
– Icahn School of Medicine at Mount Sinai, MSHS
Jordan Gilels, MBA, CPMSM, CPCS (she/her/hers)
– Mount Sinai Health System
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
10:00 AM – 11:00 AM
ET
W301 - Becoming the Best Credentialing Delegate You Can Be
Location: Regency O
Charlene Frail-McGeever, MBA, CPCS (she/her/hers)
– UNIVERSITY OF UTAH HEALTH PLANS
Jennifer Gillespie, CHC, CHPC, CPMSM, CPCS
– Verisys
Provider Enrollment
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
10:00 AM – 11:00 AM
ET
W303 - Legal Year in Review: Best and Better Practices for MSPs
Location: Regency R
Michael R. Callahan, Juris Doctor (he/him/his)
– Katten Muchin Rosenman LLP
Accreditation/Regulatory
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
10:00 AM – 11:00 AM
ET
W305 - Benefits of Implementing Strong Data Governance: A Multimarket Approach
Location: Regency S-V
Tracey Berry, BS, CPCS
– University of Toledo Medical Center
Shavon Mitchell, BS, CPCS
– Bon Secours Mercy Health
Michellene Kerr-Gordon, MBA, PMP (she/her/hers)
– Bon Secours Mercy Health
Healthcare Systems
CE: 1 NAMSS CE Credits
Budget/Finance
Monday, Sep 11th
3:00 PM – 4:00 PM
ET
M403 - A Payer Enrollment Case Study: From Outsourced to In-house
Location: Regency R
Yesenia Servin, CPMSM, PESC (she/her/hers)
– YS Credentialing, PLLC
Heidi J. Martinez, CPCS
– Astria Health
Provider Enrollment
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
9:15 AM – 10:15 AM
ET
T202 - Leveraging Data to Break Structural Barriers
Location: Regency P
Melissa Walters, MHA, FMSP, CPMSM, CPCS
– MedStar Health
Alex Matov, MBA
– MedStar Health
CVO
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
1:30 PM – 2:30 PM
ET
T402 - What Every Medical Staff Services Professional Needs to Know About Healthcare Finance
Location: Regency P
Jonathan H. Burroughs, MD, MBA, FACHE, FAAPLL
– The Burroughs Healthcare Consulting Network, Inc.
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
3:15 PM – 4:15 PM
ET
T505 - The Physician Leader and MSP: Teamwork, Partnership and Collaboration – A Candid Conversation
Location: Regency S-V
Lisa L. Velasco, MSM, LPTA, FMSP, CPMSM, CPCS (she/her/hers)
– The Hardenbergh Group, Inc.
Mark A. Smith, MD, MBA
– The Hardenbergh Group
Donald J. Lefkowits, MD, FACEP (he/him/his)
– MDReview, A Hardenbergh Company
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
7:30 AM – 8:30 AM
ET
W104 - Help! We Need More Resources! How to Get the Support You Need
Location: Regency Q
Anne Roberts, Esq., CPMSM, CPCS (she/her/hers)
– Mount Sinai Health System
Brijen J. Shah, MD
– Icahn School of Medicine at Mount Sinai, MSHS
Operational Management
CE: 1 NAMSS CE Credits
Change Management
Monday, Sep 11th
10:15 AM – 11:15 AM
ET
M105 - Demystifying Lean and Kotter for Tomorrow's MSP®: A Case Study in Change Management
Location: Regency S-V
Stefania Onofrio, BA
– ASM
Jennifer Roybal, BA, MBA-HA (she/her/hers)
– AdventHealth
Sadia N. Homec, BS, PMP, Lean Certified, Change Management Certification
– CommonSpirit Health
Leadership/Professional Development
Quality/Peer Review
CE: 1 NAMSS CE Credits
Monday, Sep 11th
11:30 AM – 12:30 PM
ET
M201 - NAMSS' Leadership Self-nomination Process - It's All About YOU!
Location: Regency O
Diana K. Hall, CPCS CPMSM FMSP (she/her/hers)
– Children's Healthcare of Atlanta
Gina Mortensen, BS, CPMSM, CPCS, RHIT, FMSP (she/her/hers)
– Banner Health
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Monday, Sep 11th
1:45 PM – 2:45 PM
ET
M303 - The Role of the MSP in an HRO
Location: Regency R
Maggie Palmer, MSA, CPCS, CPMSM
– Parkland Health
Operational Management
CE: 1 NAMSS CE Credits
Monday, Sep 11th
1:45 PM – 2:45 PM
ET
M304 - Understanding and Leveraging Differences of a Multi-generational Work Force (Part I)
Location: Regency Q
Roxanne M. Chamberlain, MBA, FACHE, FMSP, CPMSM, CPCS, CPHQ (she/her/hers)
– Baystate Health, Inc./NAMSS Instructor
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Monday, Sep 11th
3:00 PM – 4:00 PM
ET
M404 - Understanding and Leveraging Differences of a Multi-generational Work Force (Part II)
Location: Regency Q
Roxanne M. Chamberlain, MBA, FACHE, FMSP, CPMSM, CPCS, CPHQ (she/her/hers)
– Baystate Health, Inc./NAMSS Instructor
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Monday, Sep 11th
3:00 PM – 4:00 PM
ET
M405 - Tales of CVOtopia: Make Your Dreams of Centralization and Standardization a Reality!
Location: Regency S-V
Terrani Giesbret, PMP, CSM (she/her/hers)
– Applied Statistics and Management
Stheffany De Lima, MHA (she/her/hers)
– Beth Isreal Lahey Health
Jodi J. Smith, CPMSM (she/her/hers)
– Beth Israel Lahey Health
Patricia A. Douglass, CPMSM
– Beth Israel Lahey Health CVO
CVO
Healthcare Systems
CE: 1 NAMSS CE Credits
Monday, Sep 11th
4:15 PM – 5:15 PM
ET
M503 - Case Study: Using a Physician Coach Within the Medical Staff to Address Professionalism Issues
Location: Regency R
Amy Lyons, CPCS, CPMSM (she/her/hers)
– Methodist Health System
Lewis L. Low, MD
– Legacy Health
Ellen Singer, MD (she/her/hers)
– Legacy Health
Quality/Peer Review
Operational Management
CE: 1 NAMSS CE Credits
Monday, Sep 11th
4:15 PM – 5:15 PM
ET
M504 - Other Duties as Assigned
Location: Regency Q
Michelle Higgins, CPCS, CPMSM
– HealthTrust Workforce Solutions
Kaysha Hervey, MHA, CPCS, CPMSM
– HCA Healthcare
Operational Management
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
8:00 AM – 9:00 AM
ET
T102 - Good, Better, and Best Provider Enrollment Practices: Things You Should Know but No One Ever Told You
Location: Regency P
Michelle HB Brockschmitt, CPMSM, CPCS (she/her/hers)
– Anders CPAs and Advisors
Heather Jordan, MBA
– Springfield Clinic LLP
Provider Enrollment
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
9:15 AM – 10:15 AM
ET
T202 - Leveraging Data to Break Structural Barriers
Location: Regency P
Melissa Walters, MHA, FMSP, CPMSM, CPCS
– MedStar Health
Alex Matov, MBA
– MedStar Health
CVO
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
9:15 AM – 10:15 AM
ET
T203 - Be Careful What You Wish For. are You Ready to Navigate the Potentially Troubled Waters of a 3-year Reappointment Cycle?
Location: Regency R
Sally Pelletier, CPMSM, CPCS
– Chartis
Mary J. Hoppa, MD, MBA
– Chartis Clinical Quality Solutions
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
11:15 AM – 12:15 PM
ET
T301 - Preparing for Delegation: Where Do I Start?
Location: Regency O
Heather Jordan, MBA
– Springfield Clinic LLP
Michelle HB Brockschmitt, CPMSM, CPCS (she/her/hers)
– Anders CPAs and Advisors
Provider Enrollment
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
11:15 AM – 12:15 PM
ET
T303 - Are You Ready for Integration? Spreadsheets, Databases, Oh My!!!
Location: Regency R
Cheryl Cisneros, RN, BSN, CPCS, CPMSM
– Cheryl Cisneros, Independent Consultant
Provider Enrollment
Healthcare Systems
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
11:15 AM – 12:15 PM
ET
T305 - Building a Successful Team Post Merger
Location: Regency S-V
Tiffany A. Long, CPCS, CPMSM, FMSP
– SteadyMD
Samantha Blanchard
– SteadyMD
Operational Management
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
1:30 PM – 2:30 PM
ET
T405 - Adapting to Change with a New Point of View: the Provider Experience
Location: Regency S-V
Dwaina C. Humphries, CPMSM, CPCS (she/her/hers)
– Novant Health Credentialing & Medical Staff Operations
Jami Pinkert, MHA, CPMSM, CPCS (she/her/hers)
– Novant Health, Inc.
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
3:15 PM – 4:15 PM
ET
T505 - The Physician Leader and MSP: Teamwork, Partnership and Collaboration – A Candid Conversation
Location: Regency S-V
Lisa L. Velasco, MSM, LPTA, FMSP, CPMSM, CPCS (she/her/hers)
– The Hardenbergh Group, Inc.
Mark A. Smith, MD, MBA
– The Hardenbergh Group
Donald J. Lefkowits, MD, FACEP (he/him/his)
– MDReview, A Hardenbergh Company
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
4:30 PM – 5:30 PM
ET
T601 - Multi-state Licensing 101
Location: Regency O
Tiffany A. Long, CPCS, CPMSM, FMSP
– SteadyMD
Credentialing/Privileging
Operational Management
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
4:30 PM – 5:30 PM
ET
T605 - Conquering Credentialing Challenges with NCQA
Location: Regency S-V
Tandeece Mazloum, MHA
– NCQA
Gerald Stewart, MHA
– NCQA
Accreditation/Regulatory
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
7:30 AM – 8:30 AM
ET
W104 - Help! We Need More Resources! How to Get the Support You Need
Location: Regency Q
Anne Roberts, Esq., CPMSM, CPCS (she/her/hers)
– Mount Sinai Health System
Brijen J. Shah, MD
– Icahn School of Medicine at Mount Sinai, MSHS
Operational Management
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
8:45 AM – 9:45 AM
ET
W205 - Compete, Accommodate or Avoid: Tips for MSPs to Respond to Conflict
Location: Regency S-V
Anne Roberts, Esq., CPMSM, CPCS (she/her/hers)
– Mount Sinai Health System
Brijen J. Shah, MD
– Icahn School of Medicine at Mount Sinai, MSHS
Jordan Gilels, MBA, CPMSM, CPCS (she/her/hers)
– Mount Sinai Health System
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
10:00 AM – 11:00 AM
ET
W301 - Becoming the Best Credentialing Delegate You Can Be
Location: Regency O
Charlene Frail-McGeever, MBA, CPCS (she/her/hers)
– UNIVERSITY OF UTAH HEALTH PLANS
Jennifer Gillespie, CHC, CHPC, CPMSM, CPCS
– Verisys
Provider Enrollment
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
10:00 AM – 11:00 AM
ET
W305 - Benefits of Implementing Strong Data Governance: A Multimarket Approach
Location: Regency S-V
Tracey Berry, BS, CPCS
– University of Toledo Medical Center
Shavon Mitchell, BS, CPCS
– Bon Secours Mercy Health
Michellene Kerr-Gordon, MBA, PMP (she/her/hers)
– Bon Secours Mercy Health
Healthcare Systems
CE: 1 NAMSS CE Credits
Clinical Competence
Monday, Sep 11th
11:30 AM – 12:30 PM
ET
M201 - NAMSS' Leadership Self-nomination Process - It's All About YOU!
Location: Regency O
Diana K. Hall, CPCS CPMSM FMSP (she/her/hers)
– Children's Healthcare of Atlanta
Gina Mortensen, BS, CPMSM, CPCS, RHIT, FMSP (she/her/hers)
– Banner Health
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Monday, Sep 11th
11:30 AM – 12:30 PM
ET
M202 - Move to a Three Year Reappointment Cycle: To Change or Not to Change, That Is the Question??
Location: Regency P
Janet Lynn Wilson, BS, FMSP, CPMSM, CPCS
– JLWilson MedStaff Consulting, LLC
Cris Mobley
– C MOBLEY & ASSOCIATES, LLC
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Monday, Sep 11th
4:15 PM – 5:15 PM
ET
M501 - EEOC V. Yale New Haven Hospital: An Update on the Litigation Involving Late Career Provider Policies
Location: Regency O
Rachael Harrington, Esq.
– Procopio
Rick D. Barton, Esq. (he/him/his)
– Procopio
Operational Management
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
8:00 AM – 9:00 AM
ET
T101 - PAs & APRNS: Emerging Trends & FAQs for 2023
Location: Regency O
Tricia M. Marriott, PA-C, MPAS, MJ Health Law, CHC (she/her/hers)
– University of Saint Joseph (CT)
Greg P. Thomas, PA-C Emeritus, MPH (he/him/his)
– National Commission on Certification of Physician Assistants (NCCPA)
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
8:00 AM – 9:00 AM
ET
T103 - Verify and Comply: CMS, TJC, NCQA, ACHC, and DNV Credentialing Standards Compared and Contrasted
Location: Regency R
Frances Ponsioen, CPMSM, CPCS
– Chartis Clinical Quality Solutions
Stephanie M. Russell, BS, CPMSM, CPCS (she/her/hers)
– Chartis Clinical Quality Solutions
Accreditation/Regulatory
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
9:15 AM – 10:15 AM
ET
T201 - How to Avoid a Negligent Credentialing Claim
Location: Regency O
Jonathan H. Burroughs, MD, MBA, FACHE, FAAPLL
– The Burroughs Healthcare Consulting Network, Inc.
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
11:15 AM – 12:15 PM
ET
T302 - Credentialing by Proxy: Embracing Flexibility in a Telehealth World
Location: Regency P
Frances Ponsioen, CPMSM, CPCS
– Chartis Clinical Quality Solutions
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
1:30 PM – 2:30 PM
ET
T403 - Impactful Conversations: The Talks That Save Careers, a Fireside Chat
Location: Regency R
Sara Cameron, CPMSM, CPCS (she/her/hers)
– MDReview, A Hardenbergh Company
Donald J. Lefkowits, MD, FACEP (he/him/his)
– MDReview, A Hardenbergh Company
Mark A. Smith, MD, MBA
– The Hardenbergh Group
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
3:15 PM – 4:15 PM
ET
T505 - The Physician Leader and MSP: Teamwork, Partnership and Collaboration – A Candid Conversation
Location: Regency S-V
Lisa L. Velasco, MSM, LPTA, FMSP, CPMSM, CPCS (she/her/hers)
– The Hardenbergh Group, Inc.
Mark A. Smith, MD, MBA
– The Hardenbergh Group
Donald J. Lefkowits, MD, FACEP (he/him/his)
– MDReview, A Hardenbergh Company
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
7:30 AM – 8:30 AM
ET
W102 - The Value of ABMS Board Certification
Location: Regency P
Jennifer Michael, MHSA
– American Board of Medical Specialties
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
7:30 AM – 8:30 AM
ET
W105 - Confidential Care to Support Physician Health and Wellness
Location: Regency S-V
Daniel Blaney-Koen, JD (he/him/his)
– American Medical Association
Michael Tutty, PhD, MHA, FACMPE (he/him/his)
– American Medical Association
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
8:45 AM – 9:45 AM
ET
W202 - Credentialing for Federally Qualified Health Centers (FQHCs): Best Practices for HRSA’s OSV and FTCA Deeming Applications
Location: Regency P
Javier D. Landivar, MBA, FACHE, CHC (he/him/his)
– Access Community Health Network
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
8:45 AM – 9:45 AM
ET
W204 - APP Privileging and Training: All That Is Hidden Will Be Made Clear
Location: Regency Q
Regina M. Plank, CPMSM (she/her/hers)
– Parkland Health
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Communication
Monday, Sep 11th
10:15 AM – 11:15 AM
ET
M103 - Can You Hear Me Now? How to Speak so That Administration Will Listen--Speaking the Language of Leadership
Location: Regency R
Julie A. Hatley, CPCS, CPMSM, FMSP (she/her/hers)
– Mass General Brigham/Wentworth-Douglass Hospital
Debbie K. Kesselring, CPCS, CPMSM (she/her/hers)
– Bartlett Regional Hospital
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Monday, Sep 11th
11:30 AM – 12:30 PM
ET
M201 - NAMSS' Leadership Self-nomination Process - It's All About YOU!
Location: Regency O
Diana K. Hall, CPCS CPMSM FMSP (she/her/hers)
– Children's Healthcare of Atlanta
Gina Mortensen, BS, CPMSM, CPCS, RHIT, FMSP (she/her/hers)
– Banner Health
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Monday, Sep 11th
11:30 AM – 12:30 PM
ET
M205 - Payer Enrollment Leadership: Measures & Metrics
Location: Regency S-V
Yesenia Servin, CPMSM, PESC (she/her/hers)
– YS Credentialing, PLLC
Larry DeHoyos, CPCS, PESC (he/him/his)
– Intelycare
Leadership/Professional Development
Provider Enrollment
CE: 1 NAMSS CE Credits
Monday, Sep 11th
1:45 PM – 2:45 PM
ET
M304 - Understanding and Leveraging Differences of a Multi-generational Work Force (Part I)
Location: Regency Q
Roxanne M. Chamberlain, MBA, FACHE, FMSP, CPMSM, CPCS, CPHQ (she/her/hers)
– Baystate Health, Inc./NAMSS Instructor
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Monday, Sep 11th
1:45 PM – 2:45 PM
ET
M305 - Interactive Case Studies: How Would You Handle This One?
Location: Regency S-V
John T. Synowicki, JD
– Polsinelli
Rebecca B. Hoyes, JD (she/her/hers)
– Polsinelli LLP
Leadership/Professional Development
Operational Management
CE: 1 NAMSS CE Credits
Monday, Sep 11th
3:00 PM – 4:00 PM
ET
M403 - A Payer Enrollment Case Study: From Outsourced to In-house
Location: Regency R
Yesenia Servin, CPMSM, PESC (she/her/hers)
– YS Credentialing, PLLC
Heidi J. Martinez, CPCS
– Astria Health
Provider Enrollment
CE: 1 NAMSS CE Credits
Monday, Sep 11th
3:00 PM – 4:00 PM
ET
M404 - Understanding and Leveraging Differences of a Multi-generational Work Force (Part II)
Location: Regency Q
Roxanne M. Chamberlain, MBA, FACHE, FMSP, CPMSM, CPCS, CPHQ (she/her/hers)
– Baystate Health, Inc./NAMSS Instructor
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Monday, Sep 11th
4:15 PM – 5:15 PM
ET
M502 - Hiding in Plain Sight 2023: What You Don't Know Can Hurt You
Location: Regency P
Erin Muellenberg, JD, CPMSM, CPCS
– Polsinelli
Kay Brown, CPMSM, CPCS (she/her/hers)
– Hartford Healthcare
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Monday, Sep 11th
4:15 PM – 5:15 PM
ET
M503 - Case Study: Using a Physician Coach Within the Medical Staff to Address Professionalism Issues
Location: Regency R
Amy Lyons, CPCS, CPMSM (she/her/hers)
– Methodist Health System
Lewis L. Low, MD
– Legacy Health
Ellen Singer, MD (she/her/hers)
– Legacy Health
Quality/Peer Review
Operational Management
CE: 1 NAMSS CE Credits
Monday, Sep 11th
4:15 PM – 5:15 PM
ET
M505 - Tomorrow's MSP®: Staying Relevant in an Evolving World
Location: Regency S-V
Amy Madden, CPMSM, CPCS
– ASM/MD-Staff
Stheffany De Lima, MHA (she/her/hers)
– Beth Isreal Lahey Health
Geneva C. Million, CPCS, CPMSM (she/her/hers)
– ASM/MD-Staff
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
9:15 AM – 10:15 AM
ET
T202 - Leveraging Data to Break Structural Barriers
Location: Regency P
Melissa Walters, MHA, FMSP, CPMSM, CPCS
– MedStar Health
Alex Matov, MBA
– MedStar Health
CVO
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
9:15 AM – 10:15 AM
ET
T203 - Be Careful What You Wish For. are You Ready to Navigate the Potentially Troubled Waters of a 3-year Reappointment Cycle?
Location: Regency R
Sally Pelletier, CPMSM, CPCS
– Chartis
Mary J. Hoppa, MD, MBA
– Chartis Clinical Quality Solutions
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
9:15 AM – 10:15 AM
ET
T205 - The Empowered MSP: Equipping Yourself and Your Team with the Confidence and Skills to Deal with Challenging Clinicians
Location: Regency S-V
Amanda Olaogun (she/her/hers)
– PBI Education
Alison M. Webster, MBA, CPCS, CPMSM, CPHQ (she/her/hers)
– University of New Mexico Health
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
11:15 AM – 12:15 PM
ET
T304 - A Seat at the Table
Location: Regency Q
Dustin N. Jackson, MHA, CPCS, CPMSM (he/him/his)
– MultiCare Health System
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
11:15 AM – 12:15 PM
ET
T305 - Building a Successful Team Post Merger
Location: Regency S-V
Tiffany A. Long, CPCS, CPMSM, FMSP
– SteadyMD
Samantha Blanchard
– SteadyMD
Operational Management
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
1:30 PM – 2:30 PM
ET
T403 - Impactful Conversations: The Talks That Save Careers, a Fireside Chat
Location: Regency R
Sara Cameron, CPMSM, CPCS (she/her/hers)
– MDReview, A Hardenbergh Company
Donald J. Lefkowits, MD, FACEP (he/him/his)
– MDReview, A Hardenbergh Company
Mark A. Smith, MD, MBA
– The Hardenbergh Group
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
1:30 PM – 2:30 PM
ET
T404 - CAQH Credentialing and Provider Directory Update
Location: Regency Q
David Colon-Margolies (he/him/his)
– CAQH
Credentialing/Privileging
Provider Enrollment
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
3:15 PM – 4:15 PM
ET
T503 - Get Comfortable with Being Uncomfortable: The Importance of Discomfort and Professional Growth
Location: Regency R
Louise Canlas, BA, CPCS, CPMSM (she/her/hers)
– The Wright Center for Community Health
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
3:15 PM – 4:15 PM
ET
T505 - The Physician Leader and MSP: Teamwork, Partnership and Collaboration – A Candid Conversation
Location: Regency S-V
Lisa L. Velasco, MSM, LPTA, FMSP, CPMSM, CPCS (she/her/hers)
– The Hardenbergh Group, Inc.
Mark A. Smith, MD, MBA
– The Hardenbergh Group
Donald J. Lefkowits, MD, FACEP (he/him/his)
– MDReview, A Hardenbergh Company
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
7:30 AM – 8:30 AM
ET
W103 - Commercial CVO’s: Friend, Foe or Both?
Location: Regency R
Mark Hirschhorn, CPCS
– Andros Technologies Inc.
Jamie Kates, MHA, CPCS (she/her/hers)
– andros Technologies Inc
CVO
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
7:30 AM – 8:30 AM
ET
W104 - Help! We Need More Resources! How to Get the Support You Need
Location: Regency Q
Anne Roberts, Esq., CPMSM, CPCS (she/her/hers)
– Mount Sinai Health System
Brijen J. Shah, MD
– Icahn School of Medicine at Mount Sinai, MSHS
Operational Management
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
7:30 AM – 8:30 AM
ET
W105 - Confidential Care to Support Physician Health and Wellness
Location: Regency S-V
Daniel Blaney-Koen, JD (he/him/his)
– American Medical Association
Michael Tutty, PhD, MHA, FACMPE (he/him/his)
– American Medical Association
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
8:45 AM – 9:45 AM
ET
W201 - Switching Gears: Understanding Provider Enrollment with a Credentialing/Privileging Mindset
Location: Regency O
Monica L. Martin, CPCS (she/her/hers)
– Central Nephrology Clinic
Provider Enrollment
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
8:45 AM – 9:45 AM
ET
W204 - APP Privileging and Training: All That Is Hidden Will Be Made Clear
Location: Regency Q
Regina M. Plank, CPMSM (she/her/hers)
– Parkland Health
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
8:45 AM – 9:45 AM
ET
W205 - Compete, Accommodate or Avoid: Tips for MSPs to Respond to Conflict
Location: Regency S-V
Anne Roberts, Esq., CPMSM, CPCS (she/her/hers)
– Mount Sinai Health System
Brijen J. Shah, MD
– Icahn School of Medicine at Mount Sinai, MSHS
Jordan Gilels, MBA, CPMSM, CPCS (she/her/hers)
– Mount Sinai Health System
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
10:00 AM – 11:00 AM
ET
W304 - Connect 4 – Winning the Credentialing, Privileging, Licensing, and Enrollment Application Management Challenge
Location: Regency Q
Justine Spinosi, MBA, CPMSM, CPCS (she/her/hers)
– Chartis Clinical Quality Solutions
Credentialing/Privileging
Operational Management
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
10:00 AM – 11:00 AM
ET
W305 - Benefits of Implementing Strong Data Governance: A Multimarket Approach
Location: Regency S-V
Tracey Berry, BS, CPCS
– University of Toledo Medical Center
Shavon Mitchell, BS, CPCS
– Bon Secours Mercy Health
Michellene Kerr-Gordon, MBA, PMP (she/her/hers)
– Bon Secours Mercy Health
Healthcare Systems
CE: 1 NAMSS CE Credits
Confidentiality
Monday, Sep 11th
10:15 AM – 11:15 AM
ET
M102 - Mock Fair Hearing
Location: Regency P
John T. Synowicki, JD
– Polsinelli
Erin Muellenberg, JD, CPMSM, CPCS
– Polsinelli
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Monday, Sep 11th
11:30 AM – 12:30 PM
ET
M203 - Made to Measure - Informal Remediation, Corrective Action, and Fair Hearings
Location: Regency R
Avery A. Schumacher, Esq., MHA (she/her/hers)
– Epstein Becker & Green, P.C.
Jeremy Morris, Esq.
– Epstein Becker & Green, P.C.
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Monday, Sep 11th
1:45 PM – 2:45 PM
ET
M301 - Dishing the Dirt – Navigating Physician Reporting Requirements and Discoverability of Records
Location: Regency O
Avery A. Schumacher, Esq., MHA (she/her/hers)
– Epstein Becker & Green, P.C.
Steve Kleinman, Esq.
– Epstein Becker & Green, P.C.
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Monday, Sep 11th
1:45 PM – 2:45 PM
ET
M302 - Ignore, Manage, Report? how Do You Address Physicians Who Resign with Red Flags??
Location: Regency P
Janet Lynn Wilson, BS, FMSP, CPMSM, CPCS
– JLWilson MedStaff Consulting, LLC
Healthcare Systems
CE: 1 NAMSS CE Credits
Monday, Sep 11th
1:45 PM – 2:45 PM
ET
M305 - Interactive Case Studies: How Would You Handle This One?
Location: Regency S-V
John T. Synowicki, JD
– Polsinelli
Rebecca B. Hoyes, JD (she/her/hers)
– Polsinelli LLP
Leadership/Professional Development
Operational Management
CE: 1 NAMSS CE Credits
Monday, Sep 11th
4:15 PM – 5:15 PM
ET
M503 - Case Study: Using a Physician Coach Within the Medical Staff to Address Professionalism Issues
Location: Regency R
Amy Lyons, CPCS, CPMSM (she/her/hers)
– Methodist Health System
Lewis L. Low, MD
– Legacy Health
Ellen Singer, MD (she/her/hers)
– Legacy Health
Quality/Peer Review
Operational Management
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
1:30 PM – 2:30 PM
ET
T403 - Impactful Conversations: The Talks That Save Careers, a Fireside Chat
Location: Regency R
Sara Cameron, CPMSM, CPCS (she/her/hers)
– MDReview, A Hardenbergh Company
Donald J. Lefkowits, MD, FACEP (he/him/his)
– MDReview, A Hardenbergh Company
Mark A. Smith, MD, MBA
– The Hardenbergh Group
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
3:15 PM – 4:15 PM
ET
T505 - The Physician Leader and MSP: Teamwork, Partnership and Collaboration – A Candid Conversation
Location: Regency S-V
Lisa L. Velasco, MSM, LPTA, FMSP, CPMSM, CPCS (she/her/hers)
– The Hardenbergh Group, Inc.
Mark A. Smith, MD, MBA
– The Hardenbergh Group
Donald J. Lefkowits, MD, FACEP (he/him/his)
– MDReview, A Hardenbergh Company
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
7:30 AM – 8:30 AM
ET
W101 - Medical Staff Bylaws - Best Practices to Ensure Regulatory Compliance
Location: Regency O
Michael R. Callahan, Juris Doctor (he/him/his)
– Katten Muchin Rosenman LLP
Accreditation/Regulatory
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
10:00 AM – 11:00 AM
ET
W301 - Becoming the Best Credentialing Delegate You Can Be
Location: Regency O
Charlene Frail-McGeever, MBA, CPCS (she/her/hers)
– UNIVERSITY OF UTAH HEALTH PLANS
Jennifer Gillespie, CHC, CHPC, CPMSM, CPCS
– Verisys
Provider Enrollment
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
10:00 AM – 11:00 AM
ET
W303 - Legal Year in Review: Best and Better Practices for MSPs
Location: Regency R
Michael R. Callahan, Juris Doctor (he/him/his)
– Katten Muchin Rosenman LLP
Accreditation/Regulatory
CE: 1 NAMSS CE Credits
Continuing Medical Education
Tuesday, Sep 12th
3:15 PM – 4:15 PM
ET
T505 - The Physician Leader and MSP: Teamwork, Partnership and Collaboration – A Candid Conversation
Location: Regency S-V
Lisa L. Velasco, MSM, LPTA, FMSP, CPMSM, CPCS (she/her/hers)
– The Hardenbergh Group, Inc.
Mark A. Smith, MD, MBA
– The Hardenbergh Group
Donald J. Lefkowits, MD, FACEP (he/him/his)
– MDReview, A Hardenbergh Company
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Contracting
Monday, Sep 11th
11:30 AM – 12:30 PM
ET
M205 - Payer Enrollment Leadership: Measures & Metrics
Location: Regency S-V
Yesenia Servin, CPMSM, PESC (she/her/hers)
– YS Credentialing, PLLC
Larry DeHoyos, CPCS, PESC (he/him/his)
– Intelycare
Leadership/Professional Development
Provider Enrollment
CE: 1 NAMSS CE Credits
Monday, Sep 11th
3:00 PM – 4:00 PM
ET
M403 - A Payer Enrollment Case Study: From Outsourced to In-house
Location: Regency R
Yesenia Servin, CPMSM, PESC (she/her/hers)
– YS Credentialing, PLLC
Heidi J. Martinez, CPCS
– Astria Health
Provider Enrollment
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
11:15 AM – 12:15 PM
ET
T301 - Preparing for Delegation: Where Do I Start?
Location: Regency O
Heather Jordan, MBA
– Springfield Clinic LLP
Michelle HB Brockschmitt, CPMSM, CPCS (she/her/hers)
– Anders CPAs and Advisors
Provider Enrollment
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
1:30 PM – 2:30 PM
ET
T402 - What Every Medical Staff Services Professional Needs to Know About Healthcare Finance
Location: Regency P
Jonathan H. Burroughs, MD, MBA, FACHE, FAAPLL
– The Burroughs Healthcare Consulting Network, Inc.
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
3:15 PM – 4:15 PM
ET
T505 - The Physician Leader and MSP: Teamwork, Partnership and Collaboration – A Candid Conversation
Location: Regency S-V
Lisa L. Velasco, MSM, LPTA, FMSP, CPMSM, CPCS (she/her/hers)
– The Hardenbergh Group, Inc.
Mark A. Smith, MD, MBA
– The Hardenbergh Group
Donald J. Lefkowits, MD, FACEP (he/him/his)
– MDReview, A Hardenbergh Company
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
10:00 AM – 11:00 AM
ET
W301 - Becoming the Best Credentialing Delegate You Can Be
Location: Regency O
Charlene Frail-McGeever, MBA, CPCS (she/her/hers)
– UNIVERSITY OF UTAH HEALTH PLANS
Jennifer Gillespie, CHC, CHPC, CPMSM, CPCS
– Verisys
Provider Enrollment
CE: 1 NAMSS CE Credits
Database Management
Monday, Sep 11th
3:00 PM – 4:00 PM
ET
M405 - Tales of CVOtopia: Make Your Dreams of Centralization and Standardization a Reality!
Location: Regency S-V
Terrani Giesbret, PMP, CSM (she/her/hers)
– Applied Statistics and Management
Stheffany De Lima, MHA (she/her/hers)
– Beth Isreal Lahey Health
Jodi J. Smith, CPMSM (she/her/hers)
– Beth Israel Lahey Health
Patricia A. Douglass, CPMSM
– Beth Israel Lahey Health CVO
CVO
Healthcare Systems
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
9:15 AM – 10:15 AM
ET
T202 - Leveraging Data to Break Structural Barriers
Location: Regency P
Melissa Walters, MHA, FMSP, CPMSM, CPCS
– MedStar Health
Alex Matov, MBA
– MedStar Health
CVO
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
11:15 AM – 12:15 PM
ET
T303 - Are You Ready for Integration? Spreadsheets, Databases, Oh My!!!
Location: Regency R
Cheryl Cisneros, RN, BSN, CPCS, CPMSM
– Cheryl Cisneros, Independent Consultant
Provider Enrollment
Healthcare Systems
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
1:30 PM – 2:30 PM
ET
T404 - CAQH Credentialing and Provider Directory Update
Location: Regency Q
David Colon-Margolies (he/him/his)
– CAQH
Credentialing/Privileging
Provider Enrollment
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
3:15 PM – 4:15 PM
ET
T505 - The Physician Leader and MSP: Teamwork, Partnership and Collaboration – A Candid Conversation
Location: Regency S-V
Lisa L. Velasco, MSM, LPTA, FMSP, CPMSM, CPCS (she/her/hers)
– The Hardenbergh Group, Inc.
Mark A. Smith, MD, MBA
– The Hardenbergh Group
Donald J. Lefkowits, MD, FACEP (he/him/his)
– MDReview, A Hardenbergh Company
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
10:00 AM – 11:00 AM
ET
W304 - Connect 4 – Winning the Credentialing, Privileging, Licensing, and Enrollment Application Management Challenge
Location: Regency Q
Justine Spinosi, MBA, CPMSM, CPCS (she/her/hers)
– Chartis Clinical Quality Solutions
Credentialing/Privileging
Operational Management
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
10:00 AM – 11:00 AM
ET
W305 - Benefits of Implementing Strong Data Governance: A Multimarket Approach
Location: Regency S-V
Tracey Berry, BS, CPCS
– University of Toledo Medical Center
Shavon Mitchell, BS, CPCS
– Bon Secours Mercy Health
Michellene Kerr-Gordon, MBA, PMP (she/her/hers)
– Bon Secours Mercy Health
Healthcare Systems
CE: 1 NAMSS CE Credits
Evaluation
Monday, Sep 11th
11:30 AM – 12:30 PM
ET
M201 - NAMSS' Leadership Self-nomination Process - It's All About YOU!
Location: Regency O
Diana K. Hall, CPCS CPMSM FMSP (she/her/hers)
– Children's Healthcare of Atlanta
Gina Mortensen, BS, CPMSM, CPCS, RHIT, FMSP (she/her/hers)
– Banner Health
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Monday, Sep 11th
11:30 AM – 12:30 PM
ET
M203 - Made to Measure - Informal Remediation, Corrective Action, and Fair Hearings
Location: Regency R
Avery A. Schumacher, Esq., MHA (she/her/hers)
– Epstein Becker & Green, P.C.
Jeremy Morris, Esq.
– Epstein Becker & Green, P.C.
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Monday, Sep 11th
3:00 PM – 4:00 PM
ET
M403 - A Payer Enrollment Case Study: From Outsourced to In-house
Location: Regency R
Yesenia Servin, CPMSM, PESC (she/her/hers)
– YS Credentialing, PLLC
Heidi J. Martinez, CPCS
– Astria Health
Provider Enrollment
CE: 1 NAMSS CE Credits
Monday, Sep 11th
4:15 PM – 5:15 PM
ET
M501 - EEOC V. Yale New Haven Hospital: An Update on the Litigation Involving Late Career Provider Policies
Location: Regency O
Rachael Harrington, Esq.
– Procopio
Rick D. Barton, Esq. (he/him/his)
– Procopio
Operational Management
CE: 1 NAMSS CE Credits
Monday, Sep 11th
4:15 PM – 5:15 PM
ET
M502 - Hiding in Plain Sight 2023: What You Don't Know Can Hurt You
Location: Regency P
Erin Muellenberg, JD, CPMSM, CPCS
– Polsinelli
Kay Brown, CPMSM, CPCS (she/her/hers)
– Hartford Healthcare
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
1:30 PM – 2:30 PM
ET
T403 - Impactful Conversations: The Talks That Save Careers, a Fireside Chat
Location: Regency R
Sara Cameron, CPMSM, CPCS (she/her/hers)
– MDReview, A Hardenbergh Company
Donald J. Lefkowits, MD, FACEP (he/him/his)
– MDReview, A Hardenbergh Company
Mark A. Smith, MD, MBA
– The Hardenbergh Group
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
3:15 PM – 4:15 PM
ET
T505 - The Physician Leader and MSP: Teamwork, Partnership and Collaboration – A Candid Conversation
Location: Regency S-V
Lisa L. Velasco, MSM, LPTA, FMSP, CPMSM, CPCS (she/her/hers)
– The Hardenbergh Group, Inc.
Mark A. Smith, MD, MBA
– The Hardenbergh Group
Donald J. Lefkowits, MD, FACEP (he/him/his)
– MDReview, A Hardenbergh Company
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
7:30 AM – 8:30 AM
ET
W102 - The Value of ABMS Board Certification
Location: Regency P
Jennifer Michael, MHSA
– American Board of Medical Specialties
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
8:45 AM – 9:45 AM
ET
W202 - Credentialing for Federally Qualified Health Centers (FQHCs): Best Practices for HRSA’s OSV and FTCA Deeming Applications
Location: Regency P
Javier D. Landivar, MBA, FACHE, CHC (he/him/his)
– Access Community Health Network
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
10:00 AM – 11:00 AM
ET
W301 - Becoming the Best Credentialing Delegate You Can Be
Location: Regency O
Charlene Frail-McGeever, MBA, CPCS (she/her/hers)
– UNIVERSITY OF UTAH HEALTH PLANS
Jennifer Gillespie, CHC, CHPC, CPMSM, CPCS
– Verisys
Provider Enrollment
CE: 1 NAMSS CE Credits
Flexibility/Adaptability
Monday, Sep 11th
10:15 AM – 11:15 AM
ET
M103 - Can You Hear Me Now? How to Speak so That Administration Will Listen--Speaking the Language of Leadership
Location: Regency R
Julie A. Hatley, CPCS, CPMSM, FMSP (she/her/hers)
– Mass General Brigham/Wentworth-Douglass Hospital
Debbie K. Kesselring, CPCS, CPMSM (she/her/hers)
– Bartlett Regional Hospital
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Monday, Sep 11th
3:00 PM – 4:00 PM
ET
M401 - Breaking the Silence Surrounding MSP Burnout
Location: Regency O
Bill O'Neill, M.B.A. (he/him/his)
– CPEP, Center for Personalized Education for Professionals
Susan R. Diaz, CPCS, CPMSM (she/her/hers)
– New York Presbyterian Hospital
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Monday, Sep 11th
3:00 PM – 4:00 PM
ET
M403 - A Payer Enrollment Case Study: From Outsourced to In-house
Location: Regency R
Yesenia Servin, CPMSM, PESC (she/her/hers)
– YS Credentialing, PLLC
Heidi J. Martinez, CPCS
– Astria Health
Provider Enrollment
CE: 1 NAMSS CE Credits
Monday, Sep 11th
4:15 PM – 5:15 PM
ET
M504 - Other Duties as Assigned
Location: Regency Q
Michelle Higgins, CPCS, CPMSM
– HealthTrust Workforce Solutions
Kaysha Hervey, MHA, CPCS, CPMSM
– HCA Healthcare
Operational Management
CE: 1 NAMSS CE Credits
Monday, Sep 11th
4:15 PM – 5:15 PM
ET
M505 - Tomorrow's MSP®: Staying Relevant in an Evolving World
Location: Regency S-V
Amy Madden, CPMSM, CPCS
– ASM/MD-Staff
Stheffany De Lima, MHA (she/her/hers)
– Beth Isreal Lahey Health
Geneva C. Million, CPCS, CPMSM (she/her/hers)
– ASM/MD-Staff
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
9:15 AM – 10:15 AM
ET
T202 - Leveraging Data to Break Structural Barriers
Location: Regency P
Melissa Walters, MHA, FMSP, CPMSM, CPCS
– MedStar Health
Alex Matov, MBA
– MedStar Health
CVO
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
9:15 AM – 10:15 AM
ET
T204 - The Multifunctional MSP
Location: Regency Q
Amanda D. Pierce, MBA, CPCS, CPMSM, PESC (she/her/hers)
– Texas Health Harris Methodist Hospital Fort Worth
Operational Management
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
9:15 AM – 10:15 AM
ET
T205 - The Empowered MSP: Equipping Yourself and Your Team with the Confidence and Skills to Deal with Challenging Clinicians
Location: Regency S-V
Amanda Olaogun (she/her/hers)
– PBI Education
Alison M. Webster, MBA, CPCS, CPMSM, CPHQ (she/her/hers)
– University of New Mexico Health
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
11:15 AM – 12:15 PM
ET
T301 - Preparing for Delegation: Where Do I Start?
Location: Regency O
Heather Jordan, MBA
– Springfield Clinic LLP
Michelle HB Brockschmitt, CPMSM, CPCS (she/her/hers)
– Anders CPAs and Advisors
Provider Enrollment
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
1:30 PM – 2:30 PM
ET
T403 - Impactful Conversations: The Talks That Save Careers, a Fireside Chat
Location: Regency R
Sara Cameron, CPMSM, CPCS (she/her/hers)
– MDReview, A Hardenbergh Company
Donald J. Lefkowits, MD, FACEP (he/him/his)
– MDReview, A Hardenbergh Company
Mark A. Smith, MD, MBA
– The Hardenbergh Group
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
1:30 PM – 2:30 PM
ET
T405 - Adapting to Change with a New Point of View: the Provider Experience
Location: Regency S-V
Dwaina C. Humphries, CPMSM, CPCS (she/her/hers)
– Novant Health Credentialing & Medical Staff Operations
Jami Pinkert, MHA, CPMSM, CPCS (she/her/hers)
– Novant Health, Inc.
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
3:15 PM – 4:15 PM
ET
T503 - Get Comfortable with Being Uncomfortable: The Importance of Discomfort and Professional Growth
Location: Regency R
Louise Canlas, BA, CPCS, CPMSM (she/her/hers)
– The Wright Center for Community Health
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
3:15 PM – 4:15 PM
ET
T505 - The Physician Leader and MSP: Teamwork, Partnership and Collaboration – A Candid Conversation
Location: Regency S-V
Lisa L. Velasco, MSM, LPTA, FMSP, CPMSM, CPCS (she/her/hers)
– The Hardenbergh Group, Inc.
Mark A. Smith, MD, MBA
– The Hardenbergh Group
Donald J. Lefkowits, MD, FACEP (he/him/his)
– MDReview, A Hardenbergh Company
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
7:30 AM – 8:30 AM
ET
W104 - Help! We Need More Resources! How to Get the Support You Need
Location: Regency Q
Anne Roberts, Esq., CPMSM, CPCS (she/her/hers)
– Mount Sinai Health System
Brijen J. Shah, MD
– Icahn School of Medicine at Mount Sinai, MSHS
Operational Management
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
8:45 AM – 9:45 AM
ET
W201 - Switching Gears: Understanding Provider Enrollment with a Credentialing/Privileging Mindset
Location: Regency O
Monica L. Martin, CPCS (she/her/hers)
– Central Nephrology Clinic
Provider Enrollment
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
10:00 AM – 11:00 AM
ET
W301 - Becoming the Best Credentialing Delegate You Can Be
Location: Regency O
Charlene Frail-McGeever, MBA, CPCS (she/her/hers)
– UNIVERSITY OF UTAH HEALTH PLANS
Jennifer Gillespie, CHC, CHPC, CPMSM, CPCS
– Verisys
Provider Enrollment
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
10:00 AM – 11:00 AM
ET
W304 - Connect 4 – Winning the Credentialing, Privileging, Licensing, and Enrollment Application Management Challenge
Location: Regency Q
Justine Spinosi, MBA, CPMSM, CPCS (she/her/hers)
– Chartis Clinical Quality Solutions
Credentialing/Privileging
Operational Management
CE: 1 NAMSS CE Credits
Human Resources
Monday, Sep 11th
1:45 PM – 2:45 PM
ET
M304 - Understanding and Leveraging Differences of a Multi-generational Work Force (Part I)
Location: Regency Q
Roxanne M. Chamberlain, MBA, FACHE, FMSP, CPMSM, CPCS, CPHQ (she/her/hers)
– Baystate Health, Inc./NAMSS Instructor
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Monday, Sep 11th
3:00 PM – 4:00 PM
ET
M404 - Understanding and Leveraging Differences of a Multi-generational Work Force (Part II)
Location: Regency Q
Roxanne M. Chamberlain, MBA, FACHE, FMSP, CPMSM, CPCS, CPHQ (she/her/hers)
– Baystate Health, Inc./NAMSS Instructor
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
3:15 PM – 4:15 PM
ET
T505 - The Physician Leader and MSP: Teamwork, Partnership and Collaboration – A Candid Conversation
Location: Regency S-V
Lisa L. Velasco, MSM, LPTA, FMSP, CPMSM, CPCS (she/her/hers)
– The Hardenbergh Group, Inc.
Mark A. Smith, MD, MBA
– The Hardenbergh Group
Donald J. Lefkowits, MD, FACEP (he/him/his)
– MDReview, A Hardenbergh Company
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
8:45 AM – 9:45 AM
ET
W202 - Credentialing for Federally Qualified Health Centers (FQHCs): Best Practices for HRSA’s OSV and FTCA Deeming Applications
Location: Regency P
Javier D. Landivar, MBA, FACHE, CHC (he/him/his)
– Access Community Health Network
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Information Technology
Monday, Sep 11th
4:15 PM – 5:15 PM
ET
M505 - Tomorrow's MSP®: Staying Relevant in an Evolving World
Location: Regency S-V
Amy Madden, CPMSM, CPCS
– ASM/MD-Staff
Stheffany De Lima, MHA (she/her/hers)
– Beth Isreal Lahey Health
Geneva C. Million, CPCS, CPMSM (she/her/hers)
– ASM/MD-Staff
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
11:15 AM – 12:15 PM
ET
T303 - Are You Ready for Integration? Spreadsheets, Databases, Oh My!!!
Location: Regency R
Cheryl Cisneros, RN, BSN, CPCS, CPMSM
– Cheryl Cisneros, Independent Consultant
Provider Enrollment
Healthcare Systems
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
1:30 PM – 2:30 PM
ET
T404 - CAQH Credentialing and Provider Directory Update
Location: Regency Q
David Colon-Margolies (he/him/his)
– CAQH
Credentialing/Privileging
Provider Enrollment
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
3:15 PM – 4:15 PM
ET
T505 - The Physician Leader and MSP: Teamwork, Partnership and Collaboration – A Candid Conversation
Location: Regency S-V
Lisa L. Velasco, MSM, LPTA, FMSP, CPMSM, CPCS (she/her/hers)
– The Hardenbergh Group, Inc.
Mark A. Smith, MD, MBA
– The Hardenbergh Group
Donald J. Lefkowits, MD, FACEP (he/him/his)
– MDReview, A Hardenbergh Company
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
4:30 PM – 5:30 PM
ET
T603 - SHOWWW ME THE REVENUE! How AI Is Improving Our World!
Location: Regency R
Joseph Travagline, MS, RHIA
– MedStar Health
CVO
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
4:30 PM – 5:30 PM
ET
T605 - Conquering Credentialing Challenges with NCQA
Location: Regency S-V
Tandeece Mazloum, MHA
– NCQA
Gerald Stewart, MHA
– NCQA
Accreditation/Regulatory
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
10:00 AM – 11:00 AM
ET
W304 - Connect 4 – Winning the Credentialing, Privileging, Licensing, and Enrollment Application Management Challenge
Location: Regency Q
Justine Spinosi, MBA, CPMSM, CPCS (she/her/hers)
– Chartis Clinical Quality Solutions
Credentialing/Privileging
Operational Management
CE: 1 NAMSS CE Credits
Legal
Monday, Sep 11th
10:15 AM – 11:15 AM
ET
M102 - Mock Fair Hearing
Location: Regency P
John T. Synowicki, JD
– Polsinelli
Erin Muellenberg, JD, CPMSM, CPCS
– Polsinelli
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Monday, Sep 11th
11:30 AM – 12:30 PM
ET
M203 - Made to Measure - Informal Remediation, Corrective Action, and Fair Hearings
Location: Regency R
Avery A. Schumacher, Esq., MHA (she/her/hers)
– Epstein Becker & Green, P.C.
Jeremy Morris, Esq.
– Epstein Becker & Green, P.C.
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Monday, Sep 11th
1:45 PM – 2:45 PM
ET
M301 - Dishing the Dirt – Navigating Physician Reporting Requirements and Discoverability of Records
Location: Regency O
Avery A. Schumacher, Esq., MHA (she/her/hers)
– Epstein Becker & Green, P.C.
Steve Kleinman, Esq.
– Epstein Becker & Green, P.C.
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Monday, Sep 11th
1:45 PM – 2:45 PM
ET
M302 - Ignore, Manage, Report? how Do You Address Physicians Who Resign with Red Flags??
Location: Regency P
Janet Lynn Wilson, BS, FMSP, CPMSM, CPCS
– JLWilson MedStaff Consulting, LLC
Healthcare Systems
CE: 1 NAMSS CE Credits
Monday, Sep 11th
1:45 PM – 2:45 PM
ET
M305 - Interactive Case Studies: How Would You Handle This One?
Location: Regency S-V
John T. Synowicki, JD
– Polsinelli
Rebecca B. Hoyes, JD (she/her/hers)
– Polsinelli LLP
Leadership/Professional Development
Operational Management
CE: 1 NAMSS CE Credits
Monday, Sep 11th
4:15 PM – 5:15 PM
ET
M501 - EEOC V. Yale New Haven Hospital: An Update on the Litigation Involving Late Career Provider Policies
Location: Regency O
Rachael Harrington, Esq.
– Procopio
Rick D. Barton, Esq. (he/him/his)
– Procopio
Operational Management
CE: 1 NAMSS CE Credits
Monday, Sep 11th
4:15 PM – 5:15 PM
ET
M502 - Hiding in Plain Sight 2023: What You Don't Know Can Hurt You
Location: Regency P
Erin Muellenberg, JD, CPMSM, CPCS
– Polsinelli
Kay Brown, CPMSM, CPCS (she/her/hers)
– Hartford Healthcare
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
8:00 AM – 9:00 AM
ET
T101 - PAs & APRNS: Emerging Trends & FAQs for 2023
Location: Regency O
Tricia M. Marriott, PA-C, MPAS, MJ Health Law, CHC (she/her/hers)
– University of Saint Joseph (CT)
Greg P. Thomas, PA-C Emeritus, MPH (he/him/his)
– National Commission on Certification of Physician Assistants (NCCPA)
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
9:15 AM – 10:15 AM
ET
T201 - How to Avoid a Negligent Credentialing Claim
Location: Regency O
Jonathan H. Burroughs, MD, MBA, FACHE, FAAPLL
– The Burroughs Healthcare Consulting Network, Inc.
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
1:30 PM – 2:30 PM
ET
T403 - Impactful Conversations: The Talks That Save Careers, a Fireside Chat
Location: Regency R
Sara Cameron, CPMSM, CPCS (she/her/hers)
– MDReview, A Hardenbergh Company
Donald J. Lefkowits, MD, FACEP (he/him/his)
– MDReview, A Hardenbergh Company
Mark A. Smith, MD, MBA
– The Hardenbergh Group
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
3:15 PM – 4:15 PM
ET
T502 - The Medical Staff's Role in Provider Wellness
Location: Regency P
Brian C. Betner, Esq
– Hall Render
Operational Management
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
3:15 PM – 4:15 PM
ET
T505 - The Physician Leader and MSP: Teamwork, Partnership and Collaboration – A Candid Conversation
Location: Regency S-V
Lisa L. Velasco, MSM, LPTA, FMSP, CPMSM, CPCS (she/her/hers)
– The Hardenbergh Group, Inc.
Mark A. Smith, MD, MBA
– The Hardenbergh Group
Donald J. Lefkowits, MD, FACEP (he/him/his)
– MDReview, A Hardenbergh Company
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
4:30 PM – 5:30 PM
ET
T601 - Multi-state Licensing 101
Location: Regency O
Tiffany A. Long, CPCS, CPMSM, FMSP
– SteadyMD
Credentialing/Privileging
Operational Management
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
4:30 PM – 5:30 PM
ET
T604 - Tips from an Attorney about Medical Staff Documentation
Location: Regency Q
Rebecca B. Hoyes, JD (she/her/hers)
– Polsinelli LLP
Accreditation/Regulatory
Wednesday, Sep 13th
7:30 AM – 8:30 AM
ET
W101 - Medical Staff Bylaws - Best Practices to Ensure Regulatory Compliance
Location: Regency O
Michael R. Callahan, Juris Doctor (he/him/his)
– Katten Muchin Rosenman LLP
Accreditation/Regulatory
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
7:30 AM – 8:30 AM
ET
W105 - Confidential Care to Support Physician Health and Wellness
Location: Regency S-V
Daniel Blaney-Koen, JD (he/him/his)
– American Medical Association
Michael Tutty, PhD, MHA, FACMPE (he/him/his)
– American Medical Association
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
8:45 AM – 9:45 AM
ET
W203 - Tying it Together Quality, Patient Safety & Peer Review
Location: Regency R
Karen S. Reed-Coffman, MBA, CPMSM, CPCS
– Stormont Vail Health
Kimberly Brey, MD
– Stormont Vail Health
Tiffany L. Lambeth, BSN, RN (she/her/hers)
– Stormont Vail Health
Healthcare Systems
Quality/Peer Review
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
10:00 AM – 11:00 AM
ET
W303 - Legal Year in Review: Best and Better Practices for MSPs
Location: Regency R
Michael R. Callahan, Juris Doctor (he/him/his)
– Katten Muchin Rosenman LLP
Accreditation/Regulatory
CE: 1 NAMSS CE Credits
Managed Care
Monday, Sep 11th
11:30 AM – 12:30 PM
ET
M205 - Payer Enrollment Leadership: Measures & Metrics
Location: Regency S-V
Yesenia Servin, CPMSM, PESC (she/her/hers)
– YS Credentialing, PLLC
Larry DeHoyos, CPCS, PESC (he/him/his)
– Intelycare
Leadership/Professional Development
Provider Enrollment
CE: 1 NAMSS CE Credits
Monday, Sep 11th
3:00 PM – 4:00 PM
ET
M403 - A Payer Enrollment Case Study: From Outsourced to In-house
Location: Regency R
Yesenia Servin, CPMSM, PESC (she/her/hers)
– YS Credentialing, PLLC
Heidi J. Martinez, CPCS
– Astria Health
Provider Enrollment
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
8:00 AM – 9:00 AM
ET
T102 - Good, Better, and Best Provider Enrollment Practices: Things You Should Know but No One Ever Told You
Location: Regency P
Michelle HB Brockschmitt, CPMSM, CPCS (she/her/hers)
– Anders CPAs and Advisors
Heather Jordan, MBA
– Springfield Clinic LLP
Provider Enrollment
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
11:15 AM – 12:15 PM
ET
T303 - Are You Ready for Integration? Spreadsheets, Databases, Oh My!!!
Location: Regency R
Cheryl Cisneros, RN, BSN, CPCS, CPMSM
– Cheryl Cisneros, Independent Consultant
Provider Enrollment
Healthcare Systems
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
3:15 PM – 4:15 PM
ET
T505 - The Physician Leader and MSP: Teamwork, Partnership and Collaboration – A Candid Conversation
Location: Regency S-V
Lisa L. Velasco, MSM, LPTA, FMSP, CPMSM, CPCS (she/her/hers)
– The Hardenbergh Group, Inc.
Mark A. Smith, MD, MBA
– The Hardenbergh Group
Donald J. Lefkowits, MD, FACEP (he/him/his)
– MDReview, A Hardenbergh Company
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
4:30 PM – 5:30 PM
ET
T605 - Conquering Credentialing Challenges with NCQA
Location: Regency S-V
Tandeece Mazloum, MHA
– NCQA
Gerald Stewart, MHA
– NCQA
Accreditation/Regulatory
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
7:30 AM – 8:30 AM
ET
W103 - Commercial CVO’s: Friend, Foe or Both?
Location: Regency R
Mark Hirschhorn, CPCS
– Andros Technologies Inc.
Jamie Kates, MHA, CPCS (she/her/hers)
– andros Technologies Inc
CVO
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
10:00 AM – 11:00 AM
ET
W301 - Becoming the Best Credentialing Delegate You Can Be
Location: Regency O
Charlene Frail-McGeever, MBA, CPCS (she/her/hers)
– UNIVERSITY OF UTAH HEALTH PLANS
Jennifer Gillespie, CHC, CHPC, CPMSM, CPCS
– Verisys
Provider Enrollment
CE: 1 NAMSS CE Credits
Medical Staff Bylaws & Policies/Procedures
Monday, Sep 11th
10:15 AM – 11:15 AM
ET
M102 - Mock Fair Hearing
Location: Regency P
John T. Synowicki, JD
– Polsinelli
Erin Muellenberg, JD, CPMSM, CPCS
– Polsinelli
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Monday, Sep 11th
11:30 AM – 12:30 PM
ET
M202 - Move to a Three Year Reappointment Cycle: To Change or Not to Change, That Is the Question??
Location: Regency P
Janet Lynn Wilson, BS, FMSP, CPMSM, CPCS
– JLWilson MedStaff Consulting, LLC
Cris Mobley
– C MOBLEY & ASSOCIATES, LLC
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Monday, Sep 11th
11:30 AM – 12:30 PM
ET
M203 - Made to Measure - Informal Remediation, Corrective Action, and Fair Hearings
Location: Regency R
Avery A. Schumacher, Esq., MHA (she/her/hers)
– Epstein Becker & Green, P.C.
Jeremy Morris, Esq.
– Epstein Becker & Green, P.C.
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Monday, Sep 11th
1:45 PM – 2:45 PM
ET
M302 - Ignore, Manage, Report? how Do You Address Physicians Who Resign with Red Flags??
Location: Regency P
Janet Lynn Wilson, BS, FMSP, CPMSM, CPCS
– JLWilson MedStaff Consulting, LLC
Healthcare Systems
CE: 1 NAMSS CE Credits
Monday, Sep 11th
1:45 PM – 2:45 PM
ET
M305 - Interactive Case Studies: How Would You Handle This One?
Location: Regency S-V
John T. Synowicki, JD
– Polsinelli
Rebecca B. Hoyes, JD (she/her/hers)
– Polsinelli LLP
Leadership/Professional Development
Operational Management
CE: 1 NAMSS CE Credits
Monday, Sep 11th
3:00 PM – 4:00 PM
ET
M403 - A Payer Enrollment Case Study: From Outsourced to In-house
Location: Regency R
Yesenia Servin, CPMSM, PESC (she/her/hers)
– YS Credentialing, PLLC
Heidi J. Martinez, CPCS
– Astria Health
Provider Enrollment
CE: 1 NAMSS CE Credits
Monday, Sep 11th
3:00 PM – 4:00 PM
ET
M405 - Tales of CVOtopia: Make Your Dreams of Centralization and Standardization a Reality!
Location: Regency S-V
Terrani Giesbret, PMP, CSM (she/her/hers)
– Applied Statistics and Management
Stheffany De Lima, MHA (she/her/hers)
– Beth Isreal Lahey Health
Jodi J. Smith, CPMSM (she/her/hers)
– Beth Israel Lahey Health
Patricia A. Douglass, CPMSM
– Beth Israel Lahey Health CVO
CVO
Healthcare Systems
CE: 1 NAMSS CE Credits
Monday, Sep 11th
4:15 PM – 5:15 PM
ET
M501 - EEOC V. Yale New Haven Hospital: An Update on the Litigation Involving Late Career Provider Policies
Location: Regency O
Rachael Harrington, Esq.
– Procopio
Rick D. Barton, Esq. (he/him/his)
– Procopio
Operational Management
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
8:00 AM – 9:00 AM
ET
T101 - PAs & APRNS: Emerging Trends & FAQs for 2023
Location: Regency O
Tricia M. Marriott, PA-C, MPAS, MJ Health Law, CHC (she/her/hers)
– University of Saint Joseph (CT)
Greg P. Thomas, PA-C Emeritus, MPH (he/him/his)
– National Commission on Certification of Physician Assistants (NCCPA)
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
8:00 AM – 9:00 AM
ET
T103 - Verify and Comply: CMS, TJC, NCQA, ACHC, and DNV Credentialing Standards Compared and Contrasted
Location: Regency R
Frances Ponsioen, CPMSM, CPCS
– Chartis Clinical Quality Solutions
Stephanie M. Russell, BS, CPMSM, CPCS (she/her/hers)
– Chartis Clinical Quality Solutions
Accreditation/Regulatory
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
8:00 AM – 9:00 AM
ET
T105 - NPDB: Is It Reportable? The Live Version
Location: Regency S-V
David Loewenstein
– National Practitioner Data Bank (HRSA)
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
9:15 AM – 10:15 AM
ET
T201 - How to Avoid a Negligent Credentialing Claim
Location: Regency O
Jonathan H. Burroughs, MD, MBA, FACHE, FAAPLL
– The Burroughs Healthcare Consulting Network, Inc.
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
11:15 AM – 12:15 PM
ET
T302 - Credentialing by Proxy: Embracing Flexibility in a Telehealth World
Location: Regency P
Frances Ponsioen, CPMSM, CPCS
– Chartis Clinical Quality Solutions
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
1:30 PM – 2:30 PM
ET
T403 - Impactful Conversations: The Talks That Save Careers, a Fireside Chat
Location: Regency R
Sara Cameron, CPMSM, CPCS (she/her/hers)
– MDReview, A Hardenbergh Company
Donald J. Lefkowits, MD, FACEP (he/him/his)
– MDReview, A Hardenbergh Company
Mark A. Smith, MD, MBA
– The Hardenbergh Group
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
3:15 PM – 4:15 PM
ET
T505 - The Physician Leader and MSP: Teamwork, Partnership and Collaboration – A Candid Conversation
Location: Regency S-V
Lisa L. Velasco, MSM, LPTA, FMSP, CPMSM, CPCS (she/her/hers)
– The Hardenbergh Group, Inc.
Mark A. Smith, MD, MBA
– The Hardenbergh Group
Donald J. Lefkowits, MD, FACEP (he/him/his)
– MDReview, A Hardenbergh Company
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
4:30 PM – 5:30 PM
ET
T605 - Conquering Credentialing Challenges with NCQA
Location: Regency S-V
Tandeece Mazloum, MHA
– NCQA
Gerald Stewart, MHA
– NCQA
Accreditation/Regulatory
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
7:30 AM – 8:30 AM
ET
W101 - Medical Staff Bylaws - Best Practices to Ensure Regulatory Compliance
Location: Regency O
Michael R. Callahan, Juris Doctor (he/him/his)
– Katten Muchin Rosenman LLP
Accreditation/Regulatory
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
8:45 AM – 9:45 AM
ET
W202 - Credentialing for Federally Qualified Health Centers (FQHCs): Best Practices for HRSA’s OSV and FTCA Deeming Applications
Location: Regency P
Javier D. Landivar, MBA, FACHE, CHC (he/him/his)
– Access Community Health Network
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
8:45 AM – 9:45 AM
ET
W203 - Tying it Together Quality, Patient Safety & Peer Review
Location: Regency R
Karen S. Reed-Coffman, MBA, CPMSM, CPCS
– Stormont Vail Health
Kimberly Brey, MD
– Stormont Vail Health
Tiffany L. Lambeth, BSN, RN (she/her/hers)
– Stormont Vail Health
Healthcare Systems
Quality/Peer Review
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
10:00 AM – 11:00 AM
ET
W301 - Becoming the Best Credentialing Delegate You Can Be
Location: Regency O
Charlene Frail-McGeever, MBA, CPCS (she/her/hers)
– UNIVERSITY OF UTAH HEALTH PLANS
Jennifer Gillespie, CHC, CHPC, CPMSM, CPCS
– Verisys
Provider Enrollment
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
10:00 AM – 11:00 AM
ET
W302 - Oh No They Didn’t! How to Address Unethical or Unprofessional Clinician Behavior
Location: Regency P
Elizabeth (Beth) J. Korinek, MPH
– CPEP, the Center for Personalized Education for Professionals
Alexis Angell, J.D. (she/her/hers)
– CPEP, the Center for Personalized Education for Physicians
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
10:00 AM – 11:00 AM
ET
W303 - Legal Year in Review: Best and Better Practices for MSPs
Location: Regency R
Michael R. Callahan, Juris Doctor (he/him/his)
– Katten Muchin Rosenman LLP
Accreditation/Regulatory
CE: 1 NAMSS CE Credits
Medical Staff Professionalism
Monday, Sep 11th
10:15 AM – 11:15 AM
ET
M103 - Can You Hear Me Now? How to Speak so That Administration Will Listen--Speaking the Language of Leadership
Location: Regency R
Julie A. Hatley, CPCS, CPMSM, FMSP (she/her/hers)
– Mass General Brigham/Wentworth-Douglass Hospital
Debbie K. Kesselring, CPCS, CPMSM (she/her/hers)
– Bartlett Regional Hospital
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Monday, Sep 11th
10:15 AM – 11:15 AM
ET
M104 - New to Credentialing? Are You Lost? You Are Not Alone!
Location: Regency Q
Maggie Palmer, MSA, CPCS, CPMSM
– Parkland Health
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Monday, Sep 11th
11:30 AM – 12:30 PM
ET
M205 - Payer Enrollment Leadership: Measures & Metrics
Location: Regency S-V
Yesenia Servin, CPMSM, PESC (she/her/hers)
– YS Credentialing, PLLC
Larry DeHoyos, CPCS, PESC (he/him/his)
– Intelycare
Leadership/Professional Development
Provider Enrollment
CE: 1 NAMSS CE Credits
Monday, Sep 11th
3:00 PM – 4:00 PM
ET
M401 - Breaking the Silence Surrounding MSP Burnout
Location: Regency O
Bill O'Neill, M.B.A. (he/him/his)
– CPEP, Center for Personalized Education for Professionals
Susan R. Diaz, CPCS, CPMSM (she/her/hers)
– New York Presbyterian Hospital
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Monday, Sep 11th
4:15 PM – 5:15 PM
ET
M503 - Case Study: Using a Physician Coach Within the Medical Staff to Address Professionalism Issues
Location: Regency R
Amy Lyons, CPCS, CPMSM (she/her/hers)
– Methodist Health System
Lewis L. Low, MD
– Legacy Health
Ellen Singer, MD (she/her/hers)
– Legacy Health
Quality/Peer Review
Operational Management
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
9:15 AM – 10:15 AM
ET
T205 - The Empowered MSP: Equipping Yourself and Your Team with the Confidence and Skills to Deal with Challenging Clinicians
Location: Regency S-V
Amanda Olaogun (she/her/hers)
– PBI Education
Alison M. Webster, MBA, CPCS, CPMSM, CPHQ (she/her/hers)
– University of New Mexico Health
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
11:15 AM – 12:15 PM
ET
T305 - Building a Successful Team Post Merger
Location: Regency S-V
Tiffany A. Long, CPCS, CPMSM, FMSP
– SteadyMD
Samantha Blanchard
– SteadyMD
Operational Management
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
1:30 PM – 2:30 PM
ET
T402 - What Every Medical Staff Services Professional Needs to Know About Healthcare Finance
Location: Regency P
Jonathan H. Burroughs, MD, MBA, FACHE, FAAPLL
– The Burroughs Healthcare Consulting Network, Inc.
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
1:30 PM – 2:30 PM
ET
T403 - Impactful Conversations: The Talks That Save Careers, a Fireside Chat
Location: Regency R
Sara Cameron, CPMSM, CPCS (she/her/hers)
– MDReview, A Hardenbergh Company
Donald J. Lefkowits, MD, FACEP (he/him/his)
– MDReview, A Hardenbergh Company
Mark A. Smith, MD, MBA
– The Hardenbergh Group
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
3:15 PM – 4:15 PM
ET
T502 - The Medical Staff's Role in Provider Wellness
Location: Regency P
Brian C. Betner, Esq
– Hall Render
Operational Management
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
3:15 PM – 4:15 PM
ET
T505 - The Physician Leader and MSP: Teamwork, Partnership and Collaboration – A Candid Conversation
Location: Regency S-V
Lisa L. Velasco, MSM, LPTA, FMSP, CPMSM, CPCS (she/her/hers)
– The Hardenbergh Group, Inc.
Mark A. Smith, MD, MBA
– The Hardenbergh Group
Donald J. Lefkowits, MD, FACEP (he/him/his)
– MDReview, A Hardenbergh Company
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
4:30 PM – 5:30 PM
ET
T602 - Unlocking Your Potential: Developing a Growth Mindset, Goal Setting, and Executive Presence
Location: Regency P
Kendra S. Zepeda, CPCS, CPMSM
– Parallon/HCA
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
7:30 AM – 8:30 AM
ET
W102 - The Value of ABMS Board Certification
Location: Regency P
Jennifer Michael, MHSA
– American Board of Medical Specialties
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
7:30 AM – 8:30 AM
ET
W105 - Confidential Care to Support Physician Health and Wellness
Location: Regency S-V
Daniel Blaney-Koen, JD (he/him/his)
– American Medical Association
Michael Tutty, PhD, MHA, FACMPE (he/him/his)
– American Medical Association
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
10:00 AM – 11:00 AM
ET
W302 - Oh No They Didn’t! How to Address Unethical or Unprofessional Clinician Behavior
Location: Regency P
Elizabeth (Beth) J. Korinek, MPH
– CPEP, the Center for Personalized Education for Professionals
Alexis Angell, J.D. (she/her/hers)
– CPEP, the Center for Personalized Education for Physicians
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Medical Staff Wellness
Monday, Sep 11th
4:15 PM – 5:15 PM
ET
M501 - EEOC V. Yale New Haven Hospital: An Update on the Litigation Involving Late Career Provider Policies
Location: Regency O
Rachael Harrington, Esq.
– Procopio
Rick D. Barton, Esq. (he/him/his)
– Procopio
Operational Management
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
9:15 AM – 10:15 AM
ET
T204 - The Multifunctional MSP
Location: Regency Q
Amanda D. Pierce, MBA, CPCS, CPMSM, PESC (she/her/hers)
– Texas Health Harris Methodist Hospital Fort Worth
Operational Management
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
1:30 PM – 2:30 PM
ET
T403 - Impactful Conversations: The Talks That Save Careers, a Fireside Chat
Location: Regency R
Sara Cameron, CPMSM, CPCS (she/her/hers)
– MDReview, A Hardenbergh Company
Donald J. Lefkowits, MD, FACEP (he/him/his)
– MDReview, A Hardenbergh Company
Mark A. Smith, MD, MBA
– The Hardenbergh Group
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
3:15 PM – 4:15 PM
ET
T502 - The Medical Staff's Role in Provider Wellness
Location: Regency P
Brian C. Betner, Esq
– Hall Render
Operational Management
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
3:15 PM – 4:15 PM
ET
T505 - The Physician Leader and MSP: Teamwork, Partnership and Collaboration – A Candid Conversation
Location: Regency S-V
Lisa L. Velasco, MSM, LPTA, FMSP, CPMSM, CPCS (she/her/hers)
– The Hardenbergh Group, Inc.
Mark A. Smith, MD, MBA
– The Hardenbergh Group
Donald J. Lefkowits, MD, FACEP (he/him/his)
– MDReview, A Hardenbergh Company
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
7:30 AM – 8:30 AM
ET
W105 - Confidential Care to Support Physician Health and Wellness
Location: Regency S-V
Daniel Blaney-Koen, JD (he/him/his)
– American Medical Association
Michael Tutty, PhD, MHA, FACMPE (he/him/his)
– American Medical Association
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Performance Improvement
Monday, Sep 11th
10:15 AM – 11:15 AM
ET
M102 - Mock Fair Hearing
Location: Regency P
John T. Synowicki, JD
– Polsinelli
Erin Muellenberg, JD, CPMSM, CPCS
– Polsinelli
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Monday, Sep 11th
10:15 AM – 11:15 AM
ET
M104 - New to Credentialing? Are You Lost? You Are Not Alone!
Location: Regency Q
Maggie Palmer, MSA, CPCS, CPMSM
– Parkland Health
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Monday, Sep 11th
10:15 AM – 11:15 AM
ET
M105 - Demystifying Lean and Kotter for Tomorrow's MSP®: A Case Study in Change Management
Location: Regency S-V
Stefania Onofrio, BA
– ASM
Jennifer Roybal, BA, MBA-HA (she/her/hers)
– AdventHealth
Sadia N. Homec, BS, PMP, Lean Certified, Change Management Certification
– CommonSpirit Health
Leadership/Professional Development
Quality/Peer Review
CE: 1 NAMSS CE Credits
Monday, Sep 11th
11:30 AM – 12:30 PM
ET
M201 - NAMSS' Leadership Self-nomination Process - It's All About YOU!
Location: Regency O
Diana K. Hall, CPCS CPMSM FMSP (she/her/hers)
– Children's Healthcare of Atlanta
Gina Mortensen, BS, CPMSM, CPCS, RHIT, FMSP (she/her/hers)
– Banner Health
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Monday, Sep 11th
11:30 AM – 12:30 PM
ET
M205 - Payer Enrollment Leadership: Measures & Metrics
Location: Regency S-V
Yesenia Servin, CPMSM, PESC (she/her/hers)
– YS Credentialing, PLLC
Larry DeHoyos, CPCS, PESC (he/him/his)
– Intelycare
Leadership/Professional Development
Provider Enrollment
CE: 1 NAMSS CE Credits
Monday, Sep 11th
1:45 PM – 2:45 PM
ET
M303 - The Role of the MSP in an HRO
Location: Regency R
Maggie Palmer, MSA, CPCS, CPMSM
– Parkland Health
Operational Management
CE: 1 NAMSS CE Credits
Monday, Sep 11th
3:00 PM – 4:00 PM
ET
M403 - A Payer Enrollment Case Study: From Outsourced to In-house
Location: Regency R
Yesenia Servin, CPMSM, PESC (she/her/hers)
– YS Credentialing, PLLC
Heidi J. Martinez, CPCS
– Astria Health
Provider Enrollment
CE: 1 NAMSS CE Credits
Monday, Sep 11th
4:15 PM – 5:15 PM
ET
M503 - Case Study: Using a Physician Coach Within the Medical Staff to Address Professionalism Issues
Location: Regency R
Amy Lyons, CPCS, CPMSM (she/her/hers)
– Methodist Health System
Lewis L. Low, MD
– Legacy Health
Ellen Singer, MD (she/her/hers)
– Legacy Health
Quality/Peer Review
Operational Management
CE: 1 NAMSS CE Credits
Monday, Sep 11th
4:15 PM – 5:15 PM
ET
M504 - Other Duties as Assigned
Location: Regency Q
Michelle Higgins, CPCS, CPMSM
– HealthTrust Workforce Solutions
Kaysha Hervey, MHA, CPCS, CPMSM
– HCA Healthcare
Operational Management
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
8:00 AM – 9:00 AM
ET
T102 - Good, Better, and Best Provider Enrollment Practices: Things You Should Know but No One Ever Told You
Location: Regency P
Michelle HB Brockschmitt, CPMSM, CPCS (she/her/hers)
– Anders CPAs and Advisors
Heather Jordan, MBA
– Springfield Clinic LLP
Provider Enrollment
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
9:15 AM – 10:15 AM
ET
T201 - How to Avoid a Negligent Credentialing Claim
Location: Regency O
Jonathan H. Burroughs, MD, MBA, FACHE, FAAPLL
– The Burroughs Healthcare Consulting Network, Inc.
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
9:15 AM – 10:15 AM
ET
T202 - Leveraging Data to Break Structural Barriers
Location: Regency P
Melissa Walters, MHA, FMSP, CPMSM, CPCS
– MedStar Health
Alex Matov, MBA
– MedStar Health
CVO
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
1:30 PM – 2:30 PM
ET
T403 - Impactful Conversations: The Talks That Save Careers, a Fireside Chat
Location: Regency R
Sara Cameron, CPMSM, CPCS (she/her/hers)
– MDReview, A Hardenbergh Company
Donald J. Lefkowits, MD, FACEP (he/him/his)
– MDReview, A Hardenbergh Company
Mark A. Smith, MD, MBA
– The Hardenbergh Group
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
3:15 PM – 4:15 PM
ET
T505 - The Physician Leader and MSP: Teamwork, Partnership and Collaboration – A Candid Conversation
Location: Regency S-V
Lisa L. Velasco, MSM, LPTA, FMSP, CPMSM, CPCS (she/her/hers)
– The Hardenbergh Group, Inc.
Mark A. Smith, MD, MBA
– The Hardenbergh Group
Donald J. Lefkowits, MD, FACEP (he/him/his)
– MDReview, A Hardenbergh Company
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
4:30 PM – 5:30 PM
ET
T602 - Unlocking Your Potential: Developing a Growth Mindset, Goal Setting, and Executive Presence
Location: Regency P
Kendra S. Zepeda, CPCS, CPMSM
– Parallon/HCA
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
4:30 PM – 5:30 PM
ET
T603 - SHOWWW ME THE REVENUE! How AI Is Improving Our World!
Location: Regency R
Joseph Travagline, MS, RHIA
– MedStar Health
CVO
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
7:30 AM – 8:30 AM
ET
W104 - Help! We Need More Resources! How to Get the Support You Need
Location: Regency Q
Anne Roberts, Esq., CPMSM, CPCS (she/her/hers)
– Mount Sinai Health System
Brijen J. Shah, MD
– Icahn School of Medicine at Mount Sinai, MSHS
Operational Management
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
8:45 AM – 9:45 AM
ET
W205 - Compete, Accommodate or Avoid: Tips for MSPs to Respond to Conflict
Location: Regency S-V
Anne Roberts, Esq., CPMSM, CPCS (she/her/hers)
– Mount Sinai Health System
Brijen J. Shah, MD
– Icahn School of Medicine at Mount Sinai, MSHS
Jordan Gilels, MBA, CPMSM, CPCS (she/her/hers)
– Mount Sinai Health System
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
10:00 AM – 11:00 AM
ET
W301 - Becoming the Best Credentialing Delegate You Can Be
Location: Regency O
Charlene Frail-McGeever, MBA, CPCS (she/her/hers)
– UNIVERSITY OF UTAH HEALTH PLANS
Jennifer Gillespie, CHC, CHPC, CPMSM, CPCS
– Verisys
Provider Enrollment
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
10:00 AM – 11:00 AM
ET
W302 - Oh No They Didn’t! How to Address Unethical or Unprofessional Clinician Behavior
Location: Regency P
Elizabeth (Beth) J. Korinek, MPH
– CPEP, the Center for Personalized Education for Professionals
Alexis Angell, J.D. (she/her/hers)
– CPEP, the Center for Personalized Education for Physicians
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Political Savvy
Monday, Sep 11th
10:15 AM – 11:15 AM
ET
M103 - Can You Hear Me Now? How to Speak so That Administration Will Listen--Speaking the Language of Leadership
Location: Regency R
Julie A. Hatley, CPCS, CPMSM, FMSP (she/her/hers)
– Mass General Brigham/Wentworth-Douglass Hospital
Debbie K. Kesselring, CPCS, CPMSM (she/her/hers)
– Bartlett Regional Hospital
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Monday, Sep 11th
11:30 AM – 12:30 PM
ET
M201 - NAMSS' Leadership Self-nomination Process - It's All About YOU!
Location: Regency O
Diana K. Hall, CPCS CPMSM FMSP (she/her/hers)
– Children's Healthcare of Atlanta
Gina Mortensen, BS, CPMSM, CPCS, RHIT, FMSP (she/her/hers)
– Banner Health
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Monday, Sep 11th
4:15 PM – 5:15 PM
ET
M503 - Case Study: Using a Physician Coach Within the Medical Staff to Address Professionalism Issues
Location: Regency R
Amy Lyons, CPCS, CPMSM (she/her/hers)
– Methodist Health System
Lewis L. Low, MD
– Legacy Health
Ellen Singer, MD (she/her/hers)
– Legacy Health
Quality/Peer Review
Operational Management
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
9:15 AM – 10:15 AM
ET
T202 - Leveraging Data to Break Structural Barriers
Location: Regency P
Melissa Walters, MHA, FMSP, CPMSM, CPCS
– MedStar Health
Alex Matov, MBA
– MedStar Health
CVO
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
11:15 AM – 12:15 PM
ET
T303 - Are You Ready for Integration? Spreadsheets, Databases, Oh My!!!
Location: Regency R
Cheryl Cisneros, RN, BSN, CPCS, CPMSM
– Cheryl Cisneros, Independent Consultant
Provider Enrollment
Healthcare Systems
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
1:30 PM – 2:30 PM
ET
T402 - What Every Medical Staff Services Professional Needs to Know About Healthcare Finance
Location: Regency P
Jonathan H. Burroughs, MD, MBA, FACHE, FAAPLL
– The Burroughs Healthcare Consulting Network, Inc.
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
1:30 PM – 2:30 PM
ET
T403 - Impactful Conversations: The Talks That Save Careers, a Fireside Chat
Location: Regency R
Sara Cameron, CPMSM, CPCS (she/her/hers)
– MDReview, A Hardenbergh Company
Donald J. Lefkowits, MD, FACEP (he/him/his)
– MDReview, A Hardenbergh Company
Mark A. Smith, MD, MBA
– The Hardenbergh Group
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
3:15 PM – 4:15 PM
ET
T505 - The Physician Leader and MSP: Teamwork, Partnership and Collaboration – A Candid Conversation
Location: Regency S-V
Lisa L. Velasco, MSM, LPTA, FMSP, CPMSM, CPCS (she/her/hers)
– The Hardenbergh Group, Inc.
Mark A. Smith, MD, MBA
– The Hardenbergh Group
Donald J. Lefkowits, MD, FACEP (he/him/his)
– MDReview, A Hardenbergh Company
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
7:30 AM – 8:30 AM
ET
W104 - Help! We Need More Resources! How to Get the Support You Need
Location: Regency Q
Anne Roberts, Esq., CPMSM, CPCS (she/her/hers)
– Mount Sinai Health System
Brijen J. Shah, MD
– Icahn School of Medicine at Mount Sinai, MSHS
Operational Management
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
8:45 AM – 9:45 AM
ET
W203 - Tying it Together Quality, Patient Safety & Peer Review
Location: Regency R
Karen S. Reed-Coffman, MBA, CPMSM, CPCS
– Stormont Vail Health
Kimberly Brey, MD
– Stormont Vail Health
Tiffany L. Lambeth, BSN, RN (she/her/hers)
– Stormont Vail Health
Healthcare Systems
Quality/Peer Review
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
8:45 AM – 9:45 AM
ET
W205 - Compete, Accommodate or Avoid: Tips for MSPs to Respond to Conflict
Location: Regency S-V
Anne Roberts, Esq., CPMSM, CPCS (she/her/hers)
– Mount Sinai Health System
Brijen J. Shah, MD
– Icahn School of Medicine at Mount Sinai, MSHS
Jordan Gilels, MBA, CPMSM, CPCS (she/her/hers)
– Mount Sinai Health System
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Presentation Skills
Monday, Sep 11th
10:15 AM – 11:15 AM
ET
M103 - Can You Hear Me Now? How to Speak so That Administration Will Listen--Speaking the Language of Leadership
Location: Regency R
Julie A. Hatley, CPCS, CPMSM, FMSP (she/her/hers)
– Mass General Brigham/Wentworth-Douglass Hospital
Debbie K. Kesselring, CPCS, CPMSM (she/her/hers)
– Bartlett Regional Hospital
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Monday, Sep 11th
11:30 AM – 12:30 PM
ET
M201 - NAMSS' Leadership Self-nomination Process - It's All About YOU!
Location: Regency O
Diana K. Hall, CPCS CPMSM FMSP (she/her/hers)
– Children's Healthcare of Atlanta
Gina Mortensen, BS, CPMSM, CPCS, RHIT, FMSP (she/her/hers)
– Banner Health
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
11:15 AM – 12:15 PM
ET
T304 - A Seat at the Table
Location: Regency Q
Dustin N. Jackson, MHA, CPCS, CPMSM (he/him/his)
– MultiCare Health System
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
3:15 PM – 4:15 PM
ET
T503 - Get Comfortable with Being Uncomfortable: The Importance of Discomfort and Professional Growth
Location: Regency R
Louise Canlas, BA, CPCS, CPMSM (she/her/hers)
– The Wright Center for Community Health
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
3:15 PM – 4:15 PM
ET
T505 - The Physician Leader and MSP: Teamwork, Partnership and Collaboration – A Candid Conversation
Location: Regency S-V
Lisa L. Velasco, MSM, LPTA, FMSP, CPMSM, CPCS (she/her/hers)
– The Hardenbergh Group, Inc.
Mark A. Smith, MD, MBA
– The Hardenbergh Group
Donald J. Lefkowits, MD, FACEP (he/him/his)
– MDReview, A Hardenbergh Company
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
7:30 AM – 8:30 AM
ET
W104 - Help! We Need More Resources! How to Get the Support You Need
Location: Regency Q
Anne Roberts, Esq., CPMSM, CPCS (she/her/hers)
– Mount Sinai Health System
Brijen J. Shah, MD
– Icahn School of Medicine at Mount Sinai, MSHS
Operational Management
CE: 1 NAMSS CE Credits
Professional Ethics
Monday, Sep 11th
11:30 AM – 12:30 PM
ET
M201 - NAMSS' Leadership Self-nomination Process - It's All About YOU!
Location: Regency O
Diana K. Hall, CPCS CPMSM FMSP (she/her/hers)
– Children's Healthcare of Atlanta
Gina Mortensen, BS, CPMSM, CPCS, RHIT, FMSP (she/her/hers)
– Banner Health
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Monday, Sep 11th
4:15 PM – 5:15 PM
ET
M503 - Case Study: Using a Physician Coach Within the Medical Staff to Address Professionalism Issues
Location: Regency R
Amy Lyons, CPCS, CPMSM (she/her/hers)
– Methodist Health System
Lewis L. Low, MD
– Legacy Health
Ellen Singer, MD (she/her/hers)
– Legacy Health
Quality/Peer Review
Operational Management
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
1:30 PM – 2:30 PM
ET
T403 - Impactful Conversations: The Talks That Save Careers, a Fireside Chat
Location: Regency R
Sara Cameron, CPMSM, CPCS (she/her/hers)
– MDReview, A Hardenbergh Company
Donald J. Lefkowits, MD, FACEP (he/him/his)
– MDReview, A Hardenbergh Company
Mark A. Smith, MD, MBA
– The Hardenbergh Group
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
3:15 PM – 4:15 PM
ET
T503 - Get Comfortable with Being Uncomfortable: The Importance of Discomfort and Professional Growth
Location: Regency R
Louise Canlas, BA, CPCS, CPMSM (she/her/hers)
– The Wright Center for Community Health
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
3:15 PM – 4:15 PM
ET
T505 - The Physician Leader and MSP: Teamwork, Partnership and Collaboration – A Candid Conversation
Location: Regency S-V
Lisa L. Velasco, MSM, LPTA, FMSP, CPMSM, CPCS (she/her/hers)
– The Hardenbergh Group, Inc.
Mark A. Smith, MD, MBA
– The Hardenbergh Group
Donald J. Lefkowits, MD, FACEP (he/him/his)
– MDReview, A Hardenbergh Company
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
8:45 AM – 9:45 AM
ET
W203 - Tying it Together Quality, Patient Safety & Peer Review
Location: Regency R
Karen S. Reed-Coffman, MBA, CPMSM, CPCS
– Stormont Vail Health
Kimberly Brey, MD
– Stormont Vail Health
Tiffany L. Lambeth, BSN, RN (she/her/hers)
– Stormont Vail Health
Healthcare Systems
Quality/Peer Review
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
10:00 AM – 11:00 AM
ET
W302 - Oh No They Didn’t! How to Address Unethical or Unprofessional Clinician Behavior
Location: Regency P
Elizabeth (Beth) J. Korinek, MPH
– CPEP, the Center for Personalized Education for Professionals
Alexis Angell, J.D. (she/her/hers)
– CPEP, the Center for Personalized Education for Physicians
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Professional Presence
Monday, Sep 11th
10:15 AM – 11:15 AM
ET
M103 - Can You Hear Me Now? How to Speak so That Administration Will Listen--Speaking the Language of Leadership
Location: Regency R
Julie A. Hatley, CPCS, CPMSM, FMSP (she/her/hers)
– Mass General Brigham/Wentworth-Douglass Hospital
Debbie K. Kesselring, CPCS, CPMSM (she/her/hers)
– Bartlett Regional Hospital
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Monday, Sep 11th
11:30 AM – 12:30 PM
ET
M201 - NAMSS' Leadership Self-nomination Process - It's All About YOU!
Location: Regency O
Diana K. Hall, CPCS CPMSM FMSP (she/her/hers)
– Children's Healthcare of Atlanta
Gina Mortensen, BS, CPMSM, CPCS, RHIT, FMSP (she/her/hers)
– Banner Health
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Monday, Sep 11th
3:00 PM – 4:00 PM
ET
M401 - Breaking the Silence Surrounding MSP Burnout
Location: Regency O
Bill O'Neill, M.B.A. (he/him/his)
– CPEP, Center for Personalized Education for Professionals
Susan R. Diaz, CPCS, CPMSM (she/her/hers)
– New York Presbyterian Hospital
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Monday, Sep 11th
4:15 PM – 5:15 PM
ET
M503 - Case Study: Using a Physician Coach Within the Medical Staff to Address Professionalism Issues
Location: Regency R
Amy Lyons, CPCS, CPMSM (she/her/hers)
– Methodist Health System
Lewis L. Low, MD
– Legacy Health
Ellen Singer, MD (she/her/hers)
– Legacy Health
Quality/Peer Review
Operational Management
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
9:15 AM – 10:15 AM
ET
T205 - The Empowered MSP: Equipping Yourself and Your Team with the Confidence and Skills to Deal with Challenging Clinicians
Location: Regency S-V
Amanda Olaogun (she/her/hers)
– PBI Education
Alison M. Webster, MBA, CPCS, CPMSM, CPHQ (she/her/hers)
– University of New Mexico Health
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
11:15 AM – 12:15 PM
ET
T304 - A Seat at the Table
Location: Regency Q
Dustin N. Jackson, MHA, CPCS, CPMSM (he/him/his)
– MultiCare Health System
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
1:30 PM – 2:30 PM
ET
T403 - Impactful Conversations: The Talks That Save Careers, a Fireside Chat
Location: Regency R
Sara Cameron, CPMSM, CPCS (she/her/hers)
– MDReview, A Hardenbergh Company
Donald J. Lefkowits, MD, FACEP (he/him/his)
– MDReview, A Hardenbergh Company
Mark A. Smith, MD, MBA
– The Hardenbergh Group
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
1:30 PM – 2:30 PM
ET
T405 - Adapting to Change with a New Point of View: the Provider Experience
Location: Regency S-V
Dwaina C. Humphries, CPMSM, CPCS (she/her/hers)
– Novant Health Credentialing & Medical Staff Operations
Jami Pinkert, MHA, CPMSM, CPCS (she/her/hers)
– Novant Health, Inc.
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
3:15 PM – 4:15 PM
ET
T503 - Get Comfortable with Being Uncomfortable: The Importance of Discomfort and Professional Growth
Location: Regency R
Louise Canlas, BA, CPCS, CPMSM (she/her/hers)
– The Wright Center for Community Health
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
3:15 PM – 4:15 PM
ET
T505 - The Physician Leader and MSP: Teamwork, Partnership and Collaboration – A Candid Conversation
Location: Regency S-V
Lisa L. Velasco, MSM, LPTA, FMSP, CPMSM, CPCS (she/her/hers)
– The Hardenbergh Group, Inc.
Mark A. Smith, MD, MBA
– The Hardenbergh Group
Donald J. Lefkowits, MD, FACEP (he/him/his)
– MDReview, A Hardenbergh Company
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
4:30 PM – 5:30 PM
ET
T602 - Unlocking Your Potential: Developing a Growth Mindset, Goal Setting, and Executive Presence
Location: Regency P
Kendra S. Zepeda, CPCS, CPMSM
– Parallon/HCA
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
7:30 AM – 8:30 AM
ET
W103 - Commercial CVO’s: Friend, Foe or Both?
Location: Regency R
Mark Hirschhorn, CPCS
– Andros Technologies Inc.
Jamie Kates, MHA, CPCS (she/her/hers)
– andros Technologies Inc
CVO
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
7:30 AM – 8:30 AM
ET
W104 - Help! We Need More Resources! How to Get the Support You Need
Location: Regency Q
Anne Roberts, Esq., CPMSM, CPCS (she/her/hers)
– Mount Sinai Health System
Brijen J. Shah, MD
– Icahn School of Medicine at Mount Sinai, MSHS
Operational Management
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
8:45 AM – 9:45 AM
ET
W205 - Compete, Accommodate or Avoid: Tips for MSPs to Respond to Conflict
Location: Regency S-V
Anne Roberts, Esq., CPMSM, CPCS (she/her/hers)
– Mount Sinai Health System
Brijen J. Shah, MD
– Icahn School of Medicine at Mount Sinai, MSHS
Jordan Gilels, MBA, CPMSM, CPCS (she/her/hers)
– Mount Sinai Health System
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
10:00 AM – 11:00 AM
ET
W304 - Connect 4 – Winning the Credentialing, Privileging, Licensing, and Enrollment Application Management Challenge
Location: Regency Q
Justine Spinosi, MBA, CPMSM, CPCS (she/her/hers)
– Chartis Clinical Quality Solutions
Credentialing/Privileging
Operational Management
CE: 1 NAMSS CE Credits
Project Management
Monday, Sep 11th
11:30 AM – 12:30 PM
ET
M205 - Payer Enrollment Leadership: Measures & Metrics
Location: Regency S-V
Yesenia Servin, CPMSM, PESC (she/her/hers)
– YS Credentialing, PLLC
Larry DeHoyos, CPCS, PESC (he/him/his)
– Intelycare
Leadership/Professional Development
Provider Enrollment
CE: 1 NAMSS CE Credits
Monday, Sep 11th
3:00 PM – 4:00 PM
ET
M403 - A Payer Enrollment Case Study: From Outsourced to In-house
Location: Regency R
Yesenia Servin, CPMSM, PESC (she/her/hers)
– YS Credentialing, PLLC
Heidi J. Martinez, CPCS
– Astria Health
Provider Enrollment
CE: 1 NAMSS CE Credits
Monday, Sep 11th
3:00 PM – 4:00 PM
ET
M405 - Tales of CVOtopia: Make Your Dreams of Centralization and Standardization a Reality!
Location: Regency S-V
Terrani Giesbret, PMP, CSM (she/her/hers)
– Applied Statistics and Management
Stheffany De Lima, MHA (she/her/hers)
– Beth Isreal Lahey Health
Jodi J. Smith, CPMSM (she/her/hers)
– Beth Israel Lahey Health
Patricia A. Douglass, CPMSM
– Beth Israel Lahey Health CVO
CVO
Healthcare Systems
CE: 1 NAMSS CE Credits
Monday, Sep 11th
4:15 PM – 5:15 PM
ET
M504 - Other Duties as Assigned
Location: Regency Q
Michelle Higgins, CPCS, CPMSM
– HealthTrust Workforce Solutions
Kaysha Hervey, MHA, CPCS, CPMSM
– HCA Healthcare
Operational Management
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
8:00 AM – 9:00 AM
ET
T102 - Good, Better, and Best Provider Enrollment Practices: Things You Should Know but No One Ever Told You
Location: Regency P
Michelle HB Brockschmitt, CPMSM, CPCS (she/her/hers)
– Anders CPAs and Advisors
Heather Jordan, MBA
– Springfield Clinic LLP
Provider Enrollment
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
9:15 AM – 10:15 AM
ET
T202 - Leveraging Data to Break Structural Barriers
Location: Regency P
Melissa Walters, MHA, FMSP, CPMSM, CPCS
– MedStar Health
Alex Matov, MBA
– MedStar Health
CVO
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
9:15 AM – 10:15 AM
ET
T203 - Be Careful What You Wish For. are You Ready to Navigate the Potentially Troubled Waters of a 3-year Reappointment Cycle?
Location: Regency R
Sally Pelletier, CPMSM, CPCS
– Chartis
Mary J. Hoppa, MD, MBA
– Chartis Clinical Quality Solutions
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
11:15 AM – 12:15 PM
ET
T303 - Are You Ready for Integration? Spreadsheets, Databases, Oh My!!!
Location: Regency R
Cheryl Cisneros, RN, BSN, CPCS, CPMSM
– Cheryl Cisneros, Independent Consultant
Provider Enrollment
Healthcare Systems
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
1:30 PM – 2:30 PM
ET
T402 - What Every Medical Staff Services Professional Needs to Know About Healthcare Finance
Location: Regency P
Jonathan H. Burroughs, MD, MBA, FACHE, FAAPLL
– The Burroughs Healthcare Consulting Network, Inc.
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
3:15 PM – 4:15 PM
ET
T505 - The Physician Leader and MSP: Teamwork, Partnership and Collaboration – A Candid Conversation
Location: Regency S-V
Lisa L. Velasco, MSM, LPTA, FMSP, CPMSM, CPCS (she/her/hers)
– The Hardenbergh Group, Inc.
Mark A. Smith, MD, MBA
– The Hardenbergh Group
Donald J. Lefkowits, MD, FACEP (he/him/his)
– MDReview, A Hardenbergh Company
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
7:30 AM – 8:30 AM
ET
W104 - Help! We Need More Resources! How to Get the Support You Need
Location: Regency Q
Anne Roberts, Esq., CPMSM, CPCS (she/her/hers)
– Mount Sinai Health System
Brijen J. Shah, MD
– Icahn School of Medicine at Mount Sinai, MSHS
Operational Management
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
10:00 AM – 11:00 AM
ET
W301 - Becoming the Best Credentialing Delegate You Can Be
Location: Regency O
Charlene Frail-McGeever, MBA, CPCS (she/her/hers)
– UNIVERSITY OF UTAH HEALTH PLANS
Jennifer Gillespie, CHC, CHPC, CPMSM, CPCS
– Verisys
Provider Enrollment
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
10:00 AM – 11:00 AM
ET
W305 - Benefits of Implementing Strong Data Governance: A Multimarket Approach
Location: Regency S-V
Tracey Berry, BS, CPCS
– University of Toledo Medical Center
Shavon Mitchell, BS, CPCS
– Bon Secours Mercy Health
Michellene Kerr-Gordon, MBA, PMP (she/her/hers)
– Bon Secours Mercy Health
Healthcare Systems
CE: 1 NAMSS CE Credits
Quality Review/Quality
Monday, Sep 11th
10:15 AM – 11:15 AM
ET
M102 - Mock Fair Hearing
Location: Regency P
John T. Synowicki, JD
– Polsinelli
Erin Muellenberg, JD, CPMSM, CPCS
– Polsinelli
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Monday, Sep 11th
10:15 AM – 11:15 AM
ET
M105 - Demystifying Lean and Kotter for Tomorrow's MSP®: A Case Study in Change Management
Location: Regency S-V
Stefania Onofrio, BA
– ASM
Jennifer Roybal, BA, MBA-HA (she/her/hers)
– AdventHealth
Sadia N. Homec, BS, PMP, Lean Certified, Change Management Certification
– CommonSpirit Health
Leadership/Professional Development
Quality/Peer Review
CE: 1 NAMSS CE Credits
Monday, Sep 11th
11:30 AM – 12:30 PM
ET
M202 - Move to a Three Year Reappointment Cycle: To Change or Not to Change, That Is the Question??
Location: Regency P
Janet Lynn Wilson, BS, FMSP, CPMSM, CPCS
– JLWilson MedStaff Consulting, LLC
Cris Mobley
– C MOBLEY & ASSOCIATES, LLC
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Monday, Sep 11th
11:30 AM – 12:30 PM
ET
M205 - Payer Enrollment Leadership: Measures & Metrics
Location: Regency S-V
Yesenia Servin, CPMSM, PESC (she/her/hers)
– YS Credentialing, PLLC
Larry DeHoyos, CPCS, PESC (he/him/his)
– Intelycare
Leadership/Professional Development
Provider Enrollment
CE: 1 NAMSS CE Credits
Monday, Sep 11th
1:45 PM – 2:45 PM
ET
M301 - Dishing the Dirt – Navigating Physician Reporting Requirements and Discoverability of Records
Location: Regency O
Avery A. Schumacher, Esq., MHA (she/her/hers)
– Epstein Becker & Green, P.C.
Steve Kleinman, Esq.
– Epstein Becker & Green, P.C.
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Monday, Sep 11th
1:45 PM – 2:45 PM
ET
M302 - Ignore, Manage, Report? how Do You Address Physicians Who Resign with Red Flags??
Location: Regency P
Janet Lynn Wilson, BS, FMSP, CPMSM, CPCS
– JLWilson MedStaff Consulting, LLC
Healthcare Systems
CE: 1 NAMSS CE Credits
Monday, Sep 11th
1:45 PM – 2:45 PM
ET
M303 - The Role of the MSP in an HRO
Location: Regency R
Maggie Palmer, MSA, CPCS, CPMSM
– Parkland Health
Operational Management
CE: 1 NAMSS CE Credits
Monday, Sep 11th
4:15 PM – 5:15 PM
ET
M501 - EEOC V. Yale New Haven Hospital: An Update on the Litigation Involving Late Career Provider Policies
Location: Regency O
Rachael Harrington, Esq.
– Procopio
Rick D. Barton, Esq. (he/him/his)
– Procopio
Operational Management
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
8:00 AM – 9:00 AM
ET
T105 - NPDB: Is It Reportable? The Live Version
Location: Regency S-V
David Loewenstein
– National Practitioner Data Bank (HRSA)
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
9:15 AM – 10:15 AM
ET
T202 - Leveraging Data to Break Structural Barriers
Location: Regency P
Melissa Walters, MHA, FMSP, CPMSM, CPCS
– MedStar Health
Alex Matov, MBA
– MedStar Health
CVO
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
1:30 PM – 2:30 PM
ET
T403 - Impactful Conversations: The Talks That Save Careers, a Fireside Chat
Location: Regency R
Sara Cameron, CPMSM, CPCS (she/her/hers)
– MDReview, A Hardenbergh Company
Donald J. Lefkowits, MD, FACEP (he/him/his)
– MDReview, A Hardenbergh Company
Mark A. Smith, MD, MBA
– The Hardenbergh Group
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
1:30 PM – 2:30 PM
ET
T404 - CAQH Credentialing and Provider Directory Update
Location: Regency Q
David Colon-Margolies (he/him/his)
– CAQH
Credentialing/Privileging
Provider Enrollment
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
3:15 PM – 4:15 PM
ET
T502 - The Medical Staff's Role in Provider Wellness
Location: Regency P
Brian C. Betner, Esq
– Hall Render
Operational Management
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
3:15 PM – 4:15 PM
ET
T505 - The Physician Leader and MSP: Teamwork, Partnership and Collaboration – A Candid Conversation
Location: Regency S-V
Lisa L. Velasco, MSM, LPTA, FMSP, CPMSM, CPCS (she/her/hers)
– The Hardenbergh Group, Inc.
Mark A. Smith, MD, MBA
– The Hardenbergh Group
Donald J. Lefkowits, MD, FACEP (he/him/his)
– MDReview, A Hardenbergh Company
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
4:30 PM – 5:30 PM
ET
T605 - Conquering Credentialing Challenges with NCQA
Location: Regency S-V
Tandeece Mazloum, MHA
– NCQA
Gerald Stewart, MHA
– NCQA
Accreditation/Regulatory
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
8:45 AM – 9:45 AM
ET
W203 - Tying it Together Quality, Patient Safety & Peer Review
Location: Regency R
Karen S. Reed-Coffman, MBA, CPMSM, CPCS
– Stormont Vail Health
Kimberly Brey, MD
– Stormont Vail Health
Tiffany L. Lambeth, BSN, RN (she/her/hers)
– Stormont Vail Health
Healthcare Systems
Quality/Peer Review
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
8:45 AM – 9:45 AM
ET
W204 - APP Privileging and Training: All That Is Hidden Will Be Made Clear
Location: Regency Q
Regina M. Plank, CPMSM (she/her/hers)
– Parkland Health
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
10:00 AM – 11:00 AM
ET
W301 - Becoming the Best Credentialing Delegate You Can Be
Location: Regency O
Charlene Frail-McGeever, MBA, CPCS (she/her/hers)
– UNIVERSITY OF UTAH HEALTH PLANS
Jennifer Gillespie, CHC, CHPC, CPMSM, CPCS
– Verisys
Provider Enrollment
CE: 1 NAMSS CE Credits
Relationship Building
Monday, Sep 11th
10:15 AM – 11:15 AM
ET
M103 - Can You Hear Me Now? How to Speak so That Administration Will Listen--Speaking the Language of Leadership
Location: Regency R
Julie A. Hatley, CPCS, CPMSM, FMSP (she/her/hers)
– Mass General Brigham/Wentworth-Douglass Hospital
Debbie K. Kesselring, CPCS, CPMSM (she/her/hers)
– Bartlett Regional Hospital
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Monday, Sep 11th
10:15 AM – 11:15 AM
ET
M105 - Demystifying Lean and Kotter for Tomorrow's MSP®: A Case Study in Change Management
Location: Regency S-V
Stefania Onofrio, BA
– ASM
Jennifer Roybal, BA, MBA-HA (she/her/hers)
– AdventHealth
Sadia N. Homec, BS, PMP, Lean Certified, Change Management Certification
– CommonSpirit Health
Leadership/Professional Development
Quality/Peer Review
CE: 1 NAMSS CE Credits
Monday, Sep 11th
11:30 AM – 12:30 PM
ET
M205 - Payer Enrollment Leadership: Measures & Metrics
Location: Regency S-V
Yesenia Servin, CPMSM, PESC (she/her/hers)
– YS Credentialing, PLLC
Larry DeHoyos, CPCS, PESC (he/him/his)
– Intelycare
Leadership/Professional Development
Provider Enrollment
CE: 1 NAMSS CE Credits
Monday, Sep 11th
1:45 PM – 2:45 PM
ET
M304 - Understanding and Leveraging Differences of a Multi-generational Work Force (Part I)
Location: Regency Q
Roxanne M. Chamberlain, MBA, FACHE, FMSP, CPMSM, CPCS, CPHQ (she/her/hers)
– Baystate Health, Inc./NAMSS Instructor
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Monday, Sep 11th
3:00 PM – 4:00 PM
ET
M401 - Breaking the Silence Surrounding MSP Burnout
Location: Regency O
Bill O'Neill, M.B.A. (he/him/his)
– CPEP, Center for Personalized Education for Professionals
Susan R. Diaz, CPCS, CPMSM (she/her/hers)
– New York Presbyterian Hospital
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Monday, Sep 11th
3:00 PM – 4:00 PM
ET
M403 - A Payer Enrollment Case Study: From Outsourced to In-house
Location: Regency R
Yesenia Servin, CPMSM, PESC (she/her/hers)
– YS Credentialing, PLLC
Heidi J. Martinez, CPCS
– Astria Health
Provider Enrollment
CE: 1 NAMSS CE Credits
Monday, Sep 11th
3:00 PM – 4:00 PM
ET
M404 - Understanding and Leveraging Differences of a Multi-generational Work Force (Part II)
Location: Regency Q
Roxanne M. Chamberlain, MBA, FACHE, FMSP, CPMSM, CPCS, CPHQ (she/her/hers)
– Baystate Health, Inc./NAMSS Instructor
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Monday, Sep 11th
3:00 PM – 4:00 PM
ET
M405 - Tales of CVOtopia: Make Your Dreams of Centralization and Standardization a Reality!
Location: Regency S-V
Terrani Giesbret, PMP, CSM (she/her/hers)
– Applied Statistics and Management
Stheffany De Lima, MHA (she/her/hers)
– Beth Isreal Lahey Health
Jodi J. Smith, CPMSM (she/her/hers)
– Beth Israel Lahey Health
Patricia A. Douglass, CPMSM
– Beth Israel Lahey Health CVO
CVO
Healthcare Systems
CE: 1 NAMSS CE Credits
Monday, Sep 11th
4:15 PM – 5:15 PM
ET
M503 - Case Study: Using a Physician Coach Within the Medical Staff to Address Professionalism Issues
Location: Regency R
Amy Lyons, CPCS, CPMSM (she/her/hers)
– Methodist Health System
Lewis L. Low, MD
– Legacy Health
Ellen Singer, MD (she/her/hers)
– Legacy Health
Quality/Peer Review
Operational Management
CE: 1 NAMSS CE Credits
Monday, Sep 11th
4:15 PM – 5:15 PM
ET
M505 - Tomorrow's MSP®: Staying Relevant in an Evolving World
Location: Regency S-V
Amy Madden, CPMSM, CPCS
– ASM/MD-Staff
Stheffany De Lima, MHA (she/her/hers)
– Beth Isreal Lahey Health
Geneva C. Million, CPCS, CPMSM (she/her/hers)
– ASM/MD-Staff
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
9:15 AM – 10:15 AM
ET
T202 - Leveraging Data to Break Structural Barriers
Location: Regency P
Melissa Walters, MHA, FMSP, CPMSM, CPCS
– MedStar Health
Alex Matov, MBA
– MedStar Health
CVO
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
9:15 AM – 10:15 AM
ET
T203 - Be Careful What You Wish For. are You Ready to Navigate the Potentially Troubled Waters of a 3-year Reappointment Cycle?
Location: Regency R
Sally Pelletier, CPMSM, CPCS
– Chartis
Mary J. Hoppa, MD, MBA
– Chartis Clinical Quality Solutions
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
9:15 AM – 10:15 AM
ET
T205 - The Empowered MSP: Equipping Yourself and Your Team with the Confidence and Skills to Deal with Challenging Clinicians
Location: Regency S-V
Amanda Olaogun (she/her/hers)
– PBI Education
Alison M. Webster, MBA, CPCS, CPMSM, CPHQ (she/her/hers)
– University of New Mexico Health
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
11:15 AM – 12:15 PM
ET
T301 - Preparing for Delegation: Where Do I Start?
Location: Regency O
Heather Jordan, MBA
– Springfield Clinic LLP
Michelle HB Brockschmitt, CPMSM, CPCS (she/her/hers)
– Anders CPAs and Advisors
Provider Enrollment
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
11:15 AM – 12:15 PM
ET
T303 - Are You Ready for Integration? Spreadsheets, Databases, Oh My!!!
Location: Regency R
Cheryl Cisneros, RN, BSN, CPCS, CPMSM
– Cheryl Cisneros, Independent Consultant
Provider Enrollment
Healthcare Systems
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
11:15 AM – 12:15 PM
ET
T304 - A Seat at the Table
Location: Regency Q
Dustin N. Jackson, MHA, CPCS, CPMSM (he/him/his)
– MultiCare Health System
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
11:15 AM – 12:15 PM
ET
T305 - Building a Successful Team Post Merger
Location: Regency S-V
Tiffany A. Long, CPCS, CPMSM, FMSP
– SteadyMD
Samantha Blanchard
– SteadyMD
Operational Management
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
1:30 PM – 2:30 PM
ET
T403 - Impactful Conversations: The Talks That Save Careers, a Fireside Chat
Location: Regency R
Sara Cameron, CPMSM, CPCS (she/her/hers)
– MDReview, A Hardenbergh Company
Donald J. Lefkowits, MD, FACEP (he/him/his)
– MDReview, A Hardenbergh Company
Mark A. Smith, MD, MBA
– The Hardenbergh Group
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
1:30 PM – 2:30 PM
ET
T405 - Adapting to Change with a New Point of View: the Provider Experience
Location: Regency S-V
Dwaina C. Humphries, CPMSM, CPCS (she/her/hers)
– Novant Health Credentialing & Medical Staff Operations
Jami Pinkert, MHA, CPMSM, CPCS (she/her/hers)
– Novant Health, Inc.
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
3:15 PM – 4:15 PM
ET
T502 - The Medical Staff's Role in Provider Wellness
Location: Regency P
Brian C. Betner, Esq
– Hall Render
Operational Management
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
3:15 PM – 4:15 PM
ET
T503 - Get Comfortable with Being Uncomfortable: The Importance of Discomfort and Professional Growth
Location: Regency R
Louise Canlas, BA, CPCS, CPMSM (she/her/hers)
– The Wright Center for Community Health
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
3:15 PM – 4:15 PM
ET
T505 - The Physician Leader and MSP: Teamwork, Partnership and Collaboration – A Candid Conversation
Location: Regency S-V
Lisa L. Velasco, MSM, LPTA, FMSP, CPMSM, CPCS (she/her/hers)
– The Hardenbergh Group, Inc.
Mark A. Smith, MD, MBA
– The Hardenbergh Group
Donald J. Lefkowits, MD, FACEP (he/him/his)
– MDReview, A Hardenbergh Company
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
4:30 PM – 5:30 PM
ET
T602 - Unlocking Your Potential: Developing a Growth Mindset, Goal Setting, and Executive Presence
Location: Regency P
Kendra S. Zepeda, CPCS, CPMSM
– Parallon/HCA
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
7:30 AM – 8:30 AM
ET
W103 - Commercial CVO’s: Friend, Foe or Both?
Location: Regency R
Mark Hirschhorn, CPCS
– Andros Technologies Inc.
Jamie Kates, MHA, CPCS (she/her/hers)
– andros Technologies Inc
CVO
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
7:30 AM – 8:30 AM
ET
W104 - Help! We Need More Resources! How to Get the Support You Need
Location: Regency Q
Anne Roberts, Esq., CPMSM, CPCS (she/her/hers)
– Mount Sinai Health System
Brijen J. Shah, MD
– Icahn School of Medicine at Mount Sinai, MSHS
Operational Management
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
8:45 AM – 9:45 AM
ET
W201 - Switching Gears: Understanding Provider Enrollment with a Credentialing/Privileging Mindset
Location: Regency O
Monica L. Martin, CPCS (she/her/hers)
– Central Nephrology Clinic
Provider Enrollment
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
8:45 AM – 9:45 AM
ET
W203 - Tying it Together Quality, Patient Safety & Peer Review
Location: Regency R
Karen S. Reed-Coffman, MBA, CPMSM, CPCS
– Stormont Vail Health
Kimberly Brey, MD
– Stormont Vail Health
Tiffany L. Lambeth, BSN, RN (she/her/hers)
– Stormont Vail Health
Healthcare Systems
Quality/Peer Review
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
8:45 AM – 9:45 AM
ET
W205 - Compete, Accommodate or Avoid: Tips for MSPs to Respond to Conflict
Location: Regency S-V
Anne Roberts, Esq., CPMSM, CPCS (she/her/hers)
– Mount Sinai Health System
Brijen J. Shah, MD
– Icahn School of Medicine at Mount Sinai, MSHS
Jordan Gilels, MBA, CPMSM, CPCS (she/her/hers)
– Mount Sinai Health System
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
10:00 AM – 11:00 AM
ET
W301 - Becoming the Best Credentialing Delegate You Can Be
Location: Regency O
Charlene Frail-McGeever, MBA, CPCS (she/her/hers)
– UNIVERSITY OF UTAH HEALTH PLANS
Jennifer Gillespie, CHC, CHPC, CPMSM, CPCS
– Verisys
Provider Enrollment
CE: 1 NAMSS CE Credits
Remote People Management
Monday, Sep 11th
3:00 PM – 4:00 PM
ET
M403 - A Payer Enrollment Case Study: From Outsourced to In-house
Location: Regency R
Yesenia Servin, CPMSM, PESC (she/her/hers)
– YS Credentialing, PLLC
Heidi J. Martinez, CPCS
– Astria Health
Provider Enrollment
CE: 1 NAMSS CE Credits
Monday, Sep 11th
4:15 PM – 5:15 PM
ET
M505 - Tomorrow's MSP®: Staying Relevant in an Evolving World
Location: Regency S-V
Amy Madden, CPMSM, CPCS
– ASM/MD-Staff
Stheffany De Lima, MHA (she/her/hers)
– Beth Isreal Lahey Health
Geneva C. Million, CPCS, CPMSM (she/her/hers)
– ASM/MD-Staff
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
9:15 AM – 10:15 AM
ET
T202 - Leveraging Data to Break Structural Barriers
Location: Regency P
Melissa Walters, MHA, FMSP, CPMSM, CPCS
– MedStar Health
Alex Matov, MBA
– MedStar Health
CVO
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
11:15 AM – 12:15 PM
ET
T305 - Building a Successful Team Post Merger
Location: Regency S-V
Tiffany A. Long, CPCS, CPMSM, FMSP
– SteadyMD
Samantha Blanchard
– SteadyMD
Operational Management
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
3:15 PM – 4:15 PM
ET
T505 - The Physician Leader and MSP: Teamwork, Partnership and Collaboration – A Candid Conversation
Location: Regency S-V
Lisa L. Velasco, MSM, LPTA, FMSP, CPMSM, CPCS (she/her/hers)
– The Hardenbergh Group, Inc.
Mark A. Smith, MD, MBA
– The Hardenbergh Group
Donald J. Lefkowits, MD, FACEP (he/him/his)
– MDReview, A Hardenbergh Company
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Risk Management
Monday, Sep 11th
10:15 AM – 11:15 AM
ET
M102 - Mock Fair Hearing
Location: Regency P
John T. Synowicki, JD
– Polsinelli
Erin Muellenberg, JD, CPMSM, CPCS
– Polsinelli
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Monday, Sep 11th
11:30 AM – 12:30 PM
ET
M202 - Move to a Three Year Reappointment Cycle: To Change or Not to Change, That Is the Question??
Location: Regency P
Janet Lynn Wilson, BS, FMSP, CPMSM, CPCS
– JLWilson MedStaff Consulting, LLC
Cris Mobley
– C MOBLEY & ASSOCIATES, LLC
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Monday, Sep 11th
11:30 AM – 12:30 PM
ET
M203 - Made to Measure - Informal Remediation, Corrective Action, and Fair Hearings
Location: Regency R
Avery A. Schumacher, Esq., MHA (she/her/hers)
– Epstein Becker & Green, P.C.
Jeremy Morris, Esq.
– Epstein Becker & Green, P.C.
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Monday, Sep 11th
11:30 AM – 12:30 PM
ET
M205 - Payer Enrollment Leadership: Measures & Metrics
Location: Regency S-V
Yesenia Servin, CPMSM, PESC (she/her/hers)
– YS Credentialing, PLLC
Larry DeHoyos, CPCS, PESC (he/him/his)
– Intelycare
Leadership/Professional Development
Provider Enrollment
CE: 1 NAMSS CE Credits
Monday, Sep 11th
1:45 PM – 2:45 PM
ET
M301 - Dishing the Dirt – Navigating Physician Reporting Requirements and Discoverability of Records
Location: Regency O
Avery A. Schumacher, Esq., MHA (she/her/hers)
– Epstein Becker & Green, P.C.
Steve Kleinman, Esq.
– Epstein Becker & Green, P.C.
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Monday, Sep 11th
1:45 PM – 2:45 PM
ET
M302 - Ignore, Manage, Report? how Do You Address Physicians Who Resign with Red Flags??
Location: Regency P
Janet Lynn Wilson, BS, FMSP, CPMSM, CPCS
– JLWilson MedStaff Consulting, LLC
Healthcare Systems
CE: 1 NAMSS CE Credits
Monday, Sep 11th
1:45 PM – 2:45 PM
ET
M305 - Interactive Case Studies: How Would You Handle This One?
Location: Regency S-V
John T. Synowicki, JD
– Polsinelli
Rebecca B. Hoyes, JD (she/her/hers)
– Polsinelli LLP
Leadership/Professional Development
Operational Management
CE: 1 NAMSS CE Credits
Monday, Sep 11th
4:15 PM – 5:15 PM
ET
M502 - Hiding in Plain Sight 2023: What You Don't Know Can Hurt You
Location: Regency P
Erin Muellenberg, JD, CPMSM, CPCS
– Polsinelli
Kay Brown, CPMSM, CPCS (she/her/hers)
– Hartford Healthcare
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Monday, Sep 11th
4:15 PM – 5:15 PM
ET
M503 - Case Study: Using a Physician Coach Within the Medical Staff to Address Professionalism Issues
Location: Regency R
Amy Lyons, CPCS, CPMSM (she/her/hers)
– Methodist Health System
Lewis L. Low, MD
– Legacy Health
Ellen Singer, MD (she/her/hers)
– Legacy Health
Quality/Peer Review
Operational Management
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
8:00 AM – 9:00 AM
ET
T101 - PAs & APRNS: Emerging Trends & FAQs for 2023
Location: Regency O
Tricia M. Marriott, PA-C, MPAS, MJ Health Law, CHC (she/her/hers)
– University of Saint Joseph (CT)
Greg P. Thomas, PA-C Emeritus, MPH (he/him/his)
– National Commission on Certification of Physician Assistants (NCCPA)
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
8:00 AM – 9:00 AM
ET
T103 - Verify and Comply: CMS, TJC, NCQA, ACHC, and DNV Credentialing Standards Compared and Contrasted
Location: Regency R
Frances Ponsioen, CPMSM, CPCS
– Chartis Clinical Quality Solutions
Stephanie M. Russell, BS, CPMSM, CPCS (she/her/hers)
– Chartis Clinical Quality Solutions
Accreditation/Regulatory
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
8:00 AM – 9:00 AM
ET
T105 - NPDB: Is It Reportable? The Live Version
Location: Regency S-V
David Loewenstein
– National Practitioner Data Bank (HRSA)
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
9:15 AM – 10:15 AM
ET
T201 - How to Avoid a Negligent Credentialing Claim
Location: Regency O
Jonathan H. Burroughs, MD, MBA, FACHE, FAAPLL
– The Burroughs Healthcare Consulting Network, Inc.
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
1:30 PM – 2:30 PM
ET
T403 - Impactful Conversations: The Talks That Save Careers, a Fireside Chat
Location: Regency R
Sara Cameron, CPMSM, CPCS (she/her/hers)
– MDReview, A Hardenbergh Company
Donald J. Lefkowits, MD, FACEP (he/him/his)
– MDReview, A Hardenbergh Company
Mark A. Smith, MD, MBA
– The Hardenbergh Group
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
3:15 PM – 4:15 PM
ET
T502 - The Medical Staff's Role in Provider Wellness
Location: Regency P
Brian C. Betner, Esq
– Hall Render
Operational Management
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
3:15 PM – 4:15 PM
ET
T505 - The Physician Leader and MSP: Teamwork, Partnership and Collaboration – A Candid Conversation
Location: Regency S-V
Lisa L. Velasco, MSM, LPTA, FMSP, CPMSM, CPCS (she/her/hers)
– The Hardenbergh Group, Inc.
Mark A. Smith, MD, MBA
– The Hardenbergh Group
Donald J. Lefkowits, MD, FACEP (he/him/his)
– MDReview, A Hardenbergh Company
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
4:30 PM – 5:30 PM
ET
T601 - Multi-state Licensing 101
Location: Regency O
Tiffany A. Long, CPCS, CPMSM, FMSP
– SteadyMD
Credentialing/Privileging
Operational Management
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
7:30 AM – 8:30 AM
ET
W101 - Medical Staff Bylaws - Best Practices to Ensure Regulatory Compliance
Location: Regency O
Michael R. Callahan, Juris Doctor (he/him/his)
– Katten Muchin Rosenman LLP
Accreditation/Regulatory
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
7:30 AM – 8:30 AM
ET
W102 - The Value of ABMS Board Certification
Location: Regency P
Jennifer Michael, MHSA
– American Board of Medical Specialties
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
7:30 AM – 8:30 AM
ET
W104 - Help! We Need More Resources! How to Get the Support You Need
Location: Regency Q
Anne Roberts, Esq., CPMSM, CPCS (she/her/hers)
– Mount Sinai Health System
Brijen J. Shah, MD
– Icahn School of Medicine at Mount Sinai, MSHS
Operational Management
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
8:45 AM – 9:45 AM
ET
W202 - Credentialing for Federally Qualified Health Centers (FQHCs): Best Practices for HRSA’s OSV and FTCA Deeming Applications
Location: Regency P
Javier D. Landivar, MBA, FACHE, CHC (he/him/his)
– Access Community Health Network
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
8:45 AM – 9:45 AM
ET
W204 - APP Privileging and Training: All That Is Hidden Will Be Made Clear
Location: Regency Q
Regina M. Plank, CPMSM (she/her/hers)
– Parkland Health
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
10:00 AM – 11:00 AM
ET
W301 - Becoming the Best Credentialing Delegate You Can Be
Location: Regency O
Charlene Frail-McGeever, MBA, CPCS (she/her/hers)
– UNIVERSITY OF UTAH HEALTH PLANS
Jennifer Gillespie, CHC, CHPC, CPMSM, CPCS
– Verisys
Provider Enrollment
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
10:00 AM – 11:00 AM
ET
W302 - Oh No They Didn’t! How to Address Unethical or Unprofessional Clinician Behavior
Location: Regency P
Elizabeth (Beth) J. Korinek, MPH
– CPEP, the Center for Personalized Education for Professionals
Alexis Angell, J.D. (she/her/hers)
– CPEP, the Center for Personalized Education for Physicians
Credentialing/Privileging
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
10:00 AM – 11:00 AM
ET
W303 - Legal Year in Review: Best and Better Practices for MSPs
Location: Regency R
Michael R. Callahan, Juris Doctor (he/him/his)
– Katten Muchin Rosenman LLP
Accreditation/Regulatory
CE: 1 NAMSS CE Credits
Team Building
Monday, Sep 11th
10:15 AM – 11:15 AM
ET
M103 - Can You Hear Me Now? How to Speak so That Administration Will Listen--Speaking the Language of Leadership
Location: Regency R
Julie A. Hatley, CPCS, CPMSM, FMSP (she/her/hers)
– Mass General Brigham/Wentworth-Douglass Hospital
Debbie K. Kesselring, CPCS, CPMSM (she/her/hers)
– Bartlett Regional Hospital
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Monday, Sep 11th
1:45 PM – 2:45 PM
ET
M304 - Understanding and Leveraging Differences of a Multi-generational Work Force (Part I)
Location: Regency Q
Roxanne M. Chamberlain, MBA, FACHE, FMSP, CPMSM, CPCS, CPHQ (she/her/hers)
– Baystate Health, Inc./NAMSS Instructor
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Monday, Sep 11th
3:00 PM – 4:00 PM
ET
M401 - Breaking the Silence Surrounding MSP Burnout
Location: Regency O
Bill O'Neill, M.B.A. (he/him/his)
– CPEP, Center for Personalized Education for Professionals
Susan R. Diaz, CPCS, CPMSM (she/her/hers)
– New York Presbyterian Hospital
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Monday, Sep 11th
3:00 PM – 4:00 PM
ET
M403 - A Payer Enrollment Case Study: From Outsourced to In-house
Location: Regency R
Yesenia Servin, CPMSM, PESC (she/her/hers)
– YS Credentialing, PLLC
Heidi J. Martinez, CPCS
– Astria Health
Provider Enrollment
CE: 1 NAMSS CE Credits
Monday, Sep 11th
3:00 PM – 4:00 PM
ET
M404 - Understanding and Leveraging Differences of a Multi-generational Work Force (Part II)
Location: Regency Q
Roxanne M. Chamberlain, MBA, FACHE, FMSP, CPMSM, CPCS, CPHQ (she/her/hers)
– Baystate Health, Inc./NAMSS Instructor
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Monday, Sep 11th
4:15 PM – 5:15 PM
ET
M504 - Other Duties as Assigned
Location: Regency Q
Michelle Higgins, CPCS, CPMSM
– HealthTrust Workforce Solutions
Kaysha Hervey, MHA, CPCS, CPMSM
– HCA Healthcare
Operational Management
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
11:15 AM – 12:15 PM
ET
T303 - Are You Ready for Integration? Spreadsheets, Databases, Oh My!!!
Location: Regency R
Cheryl Cisneros, RN, BSN, CPCS, CPMSM
– Cheryl Cisneros, Independent Consultant
Provider Enrollment
Healthcare Systems
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
11:15 AM – 12:15 PM
ET
T304 - A Seat at the Table
Location: Regency Q
Dustin N. Jackson, MHA, CPCS, CPMSM (he/him/his)
– MultiCare Health System
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
11:15 AM – 12:15 PM
ET
T305 - Building a Successful Team Post Merger
Location: Regency S-V
Tiffany A. Long, CPCS, CPMSM, FMSP
– SteadyMD
Samantha Blanchard
– SteadyMD
Operational Management
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
1:30 PM – 2:30 PM
ET
T403 - Impactful Conversations: The Talks That Save Careers, a Fireside Chat
Location: Regency R
Sara Cameron, CPMSM, CPCS (she/her/hers)
– MDReview, A Hardenbergh Company
Donald J. Lefkowits, MD, FACEP (he/him/his)
– MDReview, A Hardenbergh Company
Mark A. Smith, MD, MBA
– The Hardenbergh Group
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
1:30 PM – 2:30 PM
ET
T405 - Adapting to Change with a New Point of View: the Provider Experience
Location: Regency S-V
Dwaina C. Humphries, CPMSM, CPCS (she/her/hers)
– Novant Health Credentialing & Medical Staff Operations
Jami Pinkert, MHA, CPMSM, CPCS (she/her/hers)
– Novant Health, Inc.
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
3:15 PM – 4:15 PM
ET
T503 - Get Comfortable with Being Uncomfortable: The Importance of Discomfort and Professional Growth
Location: Regency R
Louise Canlas, BA, CPCS, CPMSM (she/her/hers)
– The Wright Center for Community Health
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Tuesday, Sep 12th
3:15 PM – 4:15 PM
ET
T505 - The Physician Leader and MSP: Teamwork, Partnership and Collaboration – A Candid Conversation
Location: Regency S-V
Lisa L. Velasco, MSM, LPTA, FMSP, CPMSM, CPCS (she/her/hers)
– The Hardenbergh Group, Inc.
Mark A. Smith, MD, MBA
– The Hardenbergh Group
Donald J. Lefkowits, MD, FACEP (he/him/his)
– MDReview, A Hardenbergh Company
Leadership/Professional Development
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
7:30 AM – 8:30 AM
ET
W103 - Commercial CVO’s: Friend, Foe or Both?
Location: Regency R
Mark Hirschhorn, CPCS
– Andros Technologies Inc.
Jamie Kates, MHA, CPCS (she/her/hers)
– andros Technologies Inc
CVO
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
7:30 AM – 8:30 AM
ET
W104 - Help! We Need More Resources! How to Get the Support You Need
Location: Regency Q
Anne Roberts, Esq., CPMSM, CPCS (she/her/hers)
– Mount Sinai Health System
Brijen J. Shah, MD
– Icahn School of Medicine at Mount Sinai, MSHS
Operational Management
CE: 1 NAMSS CE Credits
Wednesday, Sep 13th
8:45 AM – 9:45 AM
ET
W205 - Compete, Accommodate or Avoid: Tips for MSPs to Respond to Conflict
Location: Regency S-V
Anne Roberts, Esq., CPMSM, CPCS (she/her/hers)
– Mount Sinai Health System
Brijen J. Shah, MD
– Icahn School of Medicine at Mount Sinai, MSHS
Jordan Gilels, MBA, CPMSM, CPCS (she/her/hers)
– Mount Sinai Health System
Leadership/Professional Development
CE: 1 NAMSS CE Credits
